ConfigureIntegrations

Twilio API

Connect your ElevenLabs agents with Twilio Voice and SMS

Overview

Connect your ElevenLabs AI agents with Twilio to send SMS and MMS messages, and look up message and call history. This integration enables your agents to communicate with customers via text during or after a conversation, and retrieve previous interaction records for context.

Setup

This integration uses your Twilio Account SID and Auth Token for authentication.

1

Log in to the Twilio Console

Go to twilio.com/console and log in to your account.

2

Copy your credentials

On the dashboard, find the Account Info section. Copy your Account SID (starts with AC) and Auth Token (click the eye icon to reveal it).

3

Connect in ElevenLabs

In the ElevenLabs integration setup, paste your Account SID and Auth Token in the corresponding fields.