Get agent

GET

/v1/convai/agents/:agent_id

GET

/v1/convai/agents/:agent_id

curl https://api.elevenlabs.io/v1/convai/agents/agent_id

{
  "agent_id": "agent_id",
  "name": "name",
  "conversation_config": {
    "asr": {
      "quality": "high",
      "provider": "elevenlabs",
      "user_input_audio_format": "pcm_8000",
      "keywords": [
        "keywords",
        "keywords"
      ]
    },
    "turn": {
      "turn_timeout": 1.1,
      "initial_wait_time": 1.1,
      "silence_end_call_timeout": 1.1,
      "turn_eagerness": "patient",
      "spelling_patience": "auto",
      "speculative_turn": true,
      "retranscribe_on_turn_timeout": true,
      "turn_model": "turn_v2",
      "interruption_ignore_terms": [
        "interruption_ignore_terms",
        "interruption_ignore_terms"
      ],
      "interruption_ignore_term_languages": [
        "interruption_ignore_term_languages",
        "interruption_ignore_term_languages"
      ],
      "merge_with_default_ignore_terms": true,
      "transcribe_on_disabled_interruptions": true,
      "soft_timeout_config": {
        "timeout_seconds": 1.1,
        "message": "Hhmmmm...yeah.",
        "additional_soft_timeout_messages": [
          "additional_soft_timeout_messages",
          "additional_soft_timeout_messages"
        ],
        "use_llm_generated_message": true,
        "randomize_fillers": true,
        "max_soft_timeouts_per_generation": 8,
        "llm_generated_message_prompt_override": "x",
        "disable_until_first_user_message": true
      }
    },
    "tts": {
      "model_id": "eleven_turbo_v2",
      "voice_id": "cjVigY5qzO86Huf0OWal",
      "supported_voices": [
        {
          "label": "x",
          "voice_id": "x",
          "description": "description",
          "language": "language",
          "model_family": "turbo",
          "optimize_streaming_latency": 1,
          "stability": 1,
          "speed": 1.2,
          "similarity_boost": 1
        },
        {
          "label": "x",
          "voice_id": "x",
          "description": "description",
          "language": "language",
          "model_family": "turbo",
          "optimize_streaming_latency": 1,
          "stability": 1,
          "speed": 1.2,
          "similarity_boost": 1
        }
      ],
      "expressive_mode": true,
      "suggested_audio_tags": [
        {
          "tag": "x",
          "description": "description"
        },
        {
          "tag": "x",
          "description": "description"
        }
      ],
      "agent_output_audio_format": "pcm_8000",
      "optimize_streaming_latency": 1,
      "stability": 1,
      "speed": 1.2,
      "similarity_boost": 1,
      "text_normalisation_type": "system_prompt",
      "pronunciation_dictionary_locators": [
        {
          "pronunciation_dictionary_id": "pronunciation_dictionary_id",
          "version_id": "version_id"
        },
        {
          "pronunciation_dictionary_id": "pronunciation_dictionary_id",
          "version_id": "version_id"
        }
      ],
      "enable_phoneme_tags": true,
      "audio_effects": {
        "distance": 1,
        "send_level": 1,
        "filter_preset_id": "filter_preset_id",
        "environment_id": "environment_id",
        "background_noise_id": "background_noise_id",
        "seed": 1
      }
    },
    "conversation": {
      "text_only": true,
      "max_duration_seconds": 1,
      "client_events": [
        "conversation_initiation_metadata",
        "conversation_initiation_metadata"
      ],
      "file_input": {
        "enabled": true,
        "max_files_in_memory": 30,
        "max_files_per_conversation": 1
      },
      "monitoring_enabled": true,
      "monitoring_events": [
        "conversation_initiation_metadata",
        "conversation_initiation_metadata"
      ],
      "dtmf_input_settings": {
        "dtmf_input_timeout": 10,
        "hash_terminator": true,
        "redact_input": true
      },
      "background_sound": {
        "source_type": "preset",
        "source_id": "office2",
        "volume": 1,
        "crossfade_loop": true
      },
      "source_attribution": true
    },
    "language_presets": {
      "language_presets": {
        "overrides": {
          "asr": {
            "keywords": [
              "keywords",
              "keywords"
            ]
          },
          "turn": {
            "soft_timeout_config": {}
          },
          "tts": {
            "model_id": "eleven_turbo_v2",
            "voice_id": "voice_id",
            "supported_voices": [],
            "stability": 1.1,
            "speed": 1.1,
            "similarity_boost": 1.1,
            "pronunciation_dictionary_locators": []
          },
          "conversation": {
            "text_only": true,
            "max_duration_seconds": 1
          },
          "agent": {
            "first_message": "first_message",
            "language": "language",
            "max_conversation_duration_message": "max_conversation_duration_message",
            "prompt": {}
          }
        },
        "first_message_translation": {
          "source_hash": "source_hash",
          "text": "text"
        },
        "soft_timeout_translation": {
          "source_hash": "source_hash",
          "text": "text"
        }
      }
    },
    "vad": {},
    "agent": {
      "first_message": "",
      "language": "en",
      "hinglish_mode": true,
      "dynamic_variables": {
        "key": "value"
      },
      "disable_first_message_interruptions": true,
      "max_conversation_duration_message": "",
      "text_behavior_overrides": {
        "text_behavior_overrides": {
          "verbosity": "auto",
          "output_format": "mp3_22050_32",
          "interaction_budget": "realtime"
        }
      },
      "prompt": {
        "prompt": "",
        "llm": "gpt-4o-mini",
        "reasoning_effort": "none",
        "thinking_budget": 1,
        "enable_reasoning_summary": true,
        "temperature": 1.1,
        "max_tokens": 1,
        "tool_ids": [
          "tool_ids",
          "tool_ids"
        ],
        "built_in_tools": {
          "transfer_to_agent": {
            "name": "name",
            "params": {
              "system_tool_type": "end_call"
            }
          },
          "end_call": {
            "name": "name",
            "params": {
              "system_tool_type": "end_call"
            }
          },
          "language_detection": {
            "name": "name",
            "params": {
              "system_tool_type": "end_call"
            }
          },
          "transfer_to_number": {
            "name": "name",
            "params": {
              "system_tool_type": "end_call"
            }
          },
          "skip_turn": {
            "name": "name",
            "params": {
              "system_tool_type": "end_call"
            }
          },
          "play_keypad_touch_tone": {
            "name": "name",
            "params": {
              "system_tool_type": "end_call"
            }
          },
          "voicemail_detection": {
            "name": "name",
            "params": {
              "system_tool_type": "end_call"
            }
          }
        },
        "enable_parallel_tool_calls": true,
        "mcp_server_ids": [
          "mcp_server_ids",
          "mcp_server_ids"
        ],
        "native_mcp_server_ids": [
          "native_mcp_server_ids",
          "native_mcp_server_ids"
        ],
        "knowledge_base": [
          {
            "type": "file",
            "name": "name",
            "id": "id",
            "usage_mode": "prompt"
          },
          {
            "type": "file",
            "name": "name",
            "id": "id",
            "usage_mode": "prompt"
          }
        ],
        "custom_llm": {
          "url": "url",
          "model_id": "model_id",
          "request_headers": {},
          "api_version": "api_version",
          "api_type": "chat_completions"
        },
        "ignore_default_personality": true,
        "rag": {
          "enabled": true,
          "embedding_model": "e5_mistral_7b_instruct",
          "max_vector_distance": 1.1,
          "max_documents_length": 1,
          "max_retrieved_rag_chunks_count": 20,
          "num_candidates": 10000,
          "query_rewrite_prompt_override": "x",
          "knowledge_base_tool_info": {}
        },
        "timezone": "timezone",
        "backup_llm_config": {
          "preference": "default"
        },
        "cascade_timeout_seconds": 15,
        "tools": [
          {
            "type": "api_integration_webhook",
            "api_integration_connection_id": "api_integration_connection_id",
            "api_integration_id": "api_integration_id",
            "assignments": [],
            "description": "description",
            "dynamic_variables": {},
            "execution_mode": "immediate",
            "interruption_mode": "allow",
            "name": "name",
            "pre_tool_speech": "auto",
            "response_timeout_secs": 300,
            "tool_call_sound_behavior": "auto",
            "tool_error_handling_mode": "auto",
            "tool_version": "1.0.0",
            "disable_interruptions": true,
            "force_pre_tool_speech": true,
            "api_schema_overrides": {},
            "tool_call_sound": "typing"
          },
          {
            "type": "api_integration_webhook",
            "api_integration_connection_id": "api_integration_connection_id",
            "api_integration_id": "api_integration_id",
            "assignments": [],
            "description": "description",
            "dynamic_variables": {},
            "execution_mode": "immediate",
            "interruption_mode": "allow",
            "name": "name",
            "pre_tool_speech": "auto",
            "response_timeout_secs": 300,
            "tool_call_sound_behavior": "auto",
            "tool_error_handling_mode": "auto",
            "tool_version": "1.0.0",
            "disable_interruptions": true,
            "force_pre_tool_speech": true,
            "api_schema_overrides": {},
            "tool_call_sound": "typing"
          }
        ]
      }
    }
  },
  "metadata": {
    "created_at_unix_secs": 1,
    "updated_at_unix_secs": 1
  },
  "platform_settings": {
    "evaluation": {
      "criteria": [
        {
          "id": "id",
          "name": "name",
          "conversation_goal_prompt": "conversation_goal_prompt",
          "type": "prompt",
          "use_knowledge_base": true,
          "scope": "conversation",
          "llm": "gpt-4o-mini",
          "scoring_mode": "binary",
          "max_score": 1,
          "score_instructions": "score_instructions"
        },
        {
          "id": "id",
          "name": "name",
          "conversation_goal_prompt": "conversation_goal_prompt",
          "type": "prompt",
          "use_knowledge_base": true,
          "scope": "conversation",
          "llm": "gpt-4o-mini",
          "scoring_mode": "binary",
          "max_score": 1,
          "score_instructions": "score_instructions"
        }
      ]
    },
    "widget": {
      "variant": "tiny",
      "placement": "top-left",
      "expandable": "never",
      "avatar": {
        "type": "orb",
        "color_1": "#2792dc",
        "color_2": "#9ce6e6"
      },
      "feedback_mode": "none",
      "end_feedback": {
        "type": "rating"
      },
      "bg_color": "#ffffff",
      "text_color": "#000000",
      "btn_color": "#000000",
      "btn_text_color": "#ffffff",
      "border_color": "#e1e1e1",
      "focus_color": "#000000",
      "border_radius": 1,
      "btn_radius": 1,
      "action_text": "action_text",
      "start_call_text": "start_call_text",
      "end_call_text": "end_call_text",
      "expand_text": "expand_text",
      "listening_text": "listening_text",
      "speaking_text": "speaking_text",
      "shareable_page_text": "shareable_page_text",
      "shareable_page_show_terms": true,
      "terms_text": "terms_text",
      "terms_html": "terms_html",
      "terms_key": "terms_key",
      "show_avatar_when_collapsed": true,
      "disable_banner": true,
      "override_link": "override_link",
      "markdown_link_allowed_hosts": [
        {
          "hostname": "hostname"
        },
        {
          "hostname": "hostname"
        }
      ],
      "markdown_link_include_www": true,
      "markdown_link_allow_http": true,
      "mic_muting_enabled": true,
      "transcript_enabled": true,
      "text_input_enabled": true,
      "conversation_mode_toggle_enabled": true,
      "default_expanded": true,
      "always_expanded": true,
      "dismissible": true,
      "show_agent_status": true,
      "show_conversation_id": true,
      "strip_audio_tags": true,
      "syntax_highlight_theme": "light",
      "text_contents": {
        "main_label": "main_label",
        "start_call": "start_call",
        "start_chat": "start_chat",
        "new_call": "new_call",
        "end_call": "end_call",
        "mute_microphone": "mute_microphone",
        "change_language": "change_language",
        "collapse": "collapse",
        "expand": "expand",
        "copied": "copied",
        "accept_terms": "accept_terms",
        "dismiss_terms": "dismiss_terms",
        "listening_status": "listening_status",
        "speaking_status": "speaking_status",
        "connecting_status": "connecting_status",
        "chatting_status": "chatting_status",
        "input_label": "input_label",
        "input_placeholder": "input_placeholder",
        "input_placeholder_text_only": "input_placeholder_text_only",
        "input_placeholder_new_conversation": "input_placeholder_new_conversation",
        "user_ended_conversation": "user_ended_conversation",
        "agent_ended_conversation": "agent_ended_conversation",
        "conversation_id": "conversation_id",
        "error_occurred": "error_occurred",
        "copy_id": "copy_id",
        "initiate_feedback": "initiate_feedback",
        "request_follow_up_feedback": "request_follow_up_feedback",
        "thanks_for_feedback": "thanks_for_feedback",
        "thanks_for_feedback_details": "thanks_for_feedback_details",
        "follow_up_feedback_placeholder": "follow_up_feedback_placeholder",
        "submit": "submit",
        "go_back": "go_back",
        "send_message": "send_message",
        "text_mode": "text_mode",
        "voice_mode": "voice_mode",
        "switched_to_text_mode": "switched_to_text_mode",
        "switched_to_voice_mode": "switched_to_voice_mode",
        "copy": "copy",
        "download": "download",
        "wrap": "wrap",
        "agent_working": "agent_working",
        "agent_done": "agent_done",
        "agent_error": "agent_error",
        "attach_file": "attach_file",
        "remove_file": "remove_file",
        "file_upload_error": "file_upload_error",
        "file_type_unsupported": "file_type_unsupported",
        "file_too_large": "file_too_large",
        "file_limit_reached": "file_limit_reached",
        "typing_indicator": "typing_indicator"
      },
      "styles": {
        "base": "base",
        "base_hover": "base_hover",
        "base_active": "base_active",
        "base_border": "base_border",
        "base_subtle": "base_subtle",
        "base_primary": "base_primary",
        "base_error": "base_error",
        "accent": "accent",
        "accent_hover": "accent_hover",
        "accent_active": "accent_active",
        "accent_border": "accent_border",
        "accent_subtle": "accent_subtle",
        "accent_primary": "accent_primary",
        "overlay_padding": 1.1,
        "button_radius": 1.1,
        "input_radius": 1.1,
        "bubble_radius": 1.1,
        "sheet_radius": 1.1,
        "compact_sheet_radius": 1.1,
        "dropdown_sheet_radius": 1.1
      },
      "show_resize_button": true,
      "language_selector": true,
      "supports_text_only": true,
      "custom_avatar_path": "custom_avatar_path",
      "language_presets": {
        "language_presets": {
          "text_contents": {},
          "text_contents_translation": {},
          "terms_text": "terms_text",
          "terms_html": "terms_html",
          "terms_key": "terms_key",
          "terms_translation": {
            "source_hash": "source_hash",
            "text": "text"
          }
        }
      }
    },
    "data_collection": {
      "data_collection": {
        "type": "boolean",
        "description": "",
        "enum": [
          "enum",
          "enum"
        ],
        "is_system_provided": true,
        "dynamic_variable": "",
        "allowed_values": {
          "dynamic_variable": "x"
        },
        "constant_value": "constant_value",
        "is_omitted": true,
        "name": "name",
        "llm": "gpt-4o-mini",
        "allowed_values_dynamic_variable": ""
      }
    },
    "data_collection_scopes": {
      "data_collection_scopes": "conversation"
    },
    "analysis_items": {
      "evaluation_criteria": [
        {
          "source": "system",
          "analysis_item_id": "__system_eval_criteria_sentiment",
          "scope": "conversation",
          "weight": 1.1
        },
        {
          "source": "system",
          "analysis_item_id": "__system_eval_criteria_sentiment",
          "scope": "conversation",
          "weight": 1.1
        }
      ],
      "data_collection": [
        {
          "source": "system",
          "analysis_item_id": "__system_data_collection_topic",
          "scope": "conversation"
        },
        {
          "source": "system",
          "analysis_item_id": "__system_data_collection_topic",
          "scope": "conversation"
        }
      ]
    },
    "overrides": {
      "conversation_config_override": {
        "asr": {
          "keywords": true
        },
        "turn": {
          "soft_timeout_config": {}
        },
        "tts": {
          "model_id": true,
          "voice_id": true,
          "supported_voices": true,
          "stability": true,
          "speed": true,
          "similarity_boost": true,
          "pronunciation_dictionary_locators": true
        },
        "conversation": {
          "text_only": true,
          "max_duration_seconds": true
        },
        "agent": {
          "first_message": true,
          "language": true,
          "max_conversation_duration_message": true,
          "prompt": {}
        }
      },
      "custom_llm_extra_body": true,
      "enable_conversation_initiation_client_data_from_webhook": true,
      "enable_starting_workflow_node_id_from_client": true,
      "enable_procedure_ids_from_client": true
    },
    "workspace_overrides": {
      "conversation_initiation_client_data_webhook": {
        "url": "url",
        "request_headers": {
          "request_headers": "request_headers"
        }
      },
      "webhooks": {
        "post_call_webhook_id": "post_call_webhook_id",
        "events": [
          "transcript",
          "transcript"
        ],
        "transcript_format": "json",
        "send_audio": true
      }
    },
    "testing": {
      "attached_tests": [
        {
          "test_id": "test_id",
          "workflow_node_id": "workflow_node_id"
        },
        {
          "test_id": "test_id",
          "workflow_node_id": "workflow_node_id"
        }
      ]
    },
    "archived": true,
    "guardrails": {
      "version": "1",
      "focus": {
        "is_enabled": true
      },
      "prompt_injection": {
        "is_enabled": true
      },
      "content": {
        "execution_mode": "streaming",
        "config": {
          "sexual": {},
          "violence": {},
          "harassment": {},
          "self_harm": {},
          "profanity": {},
          "religion_or_politics": {},
          "medical_and_legal_information": {}
        },
        "trigger_action": {
          "type": "end_call"
        }
      },
      "custom": {
        "config": {
          "configs": []
        }
      }
    },
    "summary_language": "summary_language",
    "auto_translate_transcript_to_app_language": true,
    "auth": {
      "enable_auth": true,
      "allowlist": [
        {
          "hostname": "hostname"
        },
        {
          "hostname": "hostname"
        }
      ],
      "require_origin_header": true,
      "shareable_token": "shareable_token"
    },
    "call_limits": {
      "agent_concurrency_limit": 1,
      "daily_limit": 1,
      "bursting_enabled": true
    },
    "queueing_config": {
      "enabled": true,
      "wait_timeout_seconds": 1800,
      "hold_audio": {
        "audio_path": "audio_path",
        "audio_url": "audio_url",
        "original_filename": "original_filename",
        "duration_secs": 1.1,
        "size_bytes": 1
      }
    },
    "privacy": {
      "record_voice": true,
      "retention_days": 1,
      "delete_transcript_and_pii": true,
      "delete_audio": true,
      "apply_to_existing_conversations": true,
      "zero_retention_mode": true,
      "conversation_history_redaction": {
        "enabled": true,
        "entities": [
          "name",
          "name"
        ]
      }
    },
    "trust_context": "unknown",
    "analysis_llm": "gpt-4o-mini",
    "topic_discovery": {},
    "sentiment_analysis": {},
    "alerting": {
      "monitor_configs": {
        "monitor_configs": {
          "threshold": 1,
          "relative_increase_threshold": 10,
          "min_failure_count": 1,
          "min_history_bucket_count": 1,
          "min_sample_count": 1,
          "suspect_trigger_threshold": 10,
          "auto_resolve_after_inactive_minutes": 1
        }
      },
      "auto_resolve_after_inactive_minutes": 1,
      "notifiers": [
        {
          "type": "integration",
          "value": {
            "integration_type": "pagerduty",
            "connection_id": "connection_id",
            "type": "integration"
          }
        },
        {
          "type": "integration",
          "value": {
            "integration_type": "pagerduty",
            "connection_id": "connection_id",
            "type": "integration"
          }
        }
      ]
    },
    "safety": {
      "is_blocked_ivc": true,
      "is_blocked_non_ivc": true,
      "ignore_safety_evaluation": true
    }
  },
  "phone_numbers": [
    {
      "provider": "exotel",
      "label": "label",
      "phone_number": "phone_number",
      "phone_number_id": "phone_number_id",
      "assigned_agent": {
        "agent_id": "agent_id",
        "agent_name": "agent_name",
        "environment": "environment",
        "branch_id": "branch_id"
      },
      "supports_inbound": true,
      "supports_outbound": true
    },
    {
      "provider": "exotel",
      "label": "label",
      "phone_number": "phone_number",
      "phone_number_id": "phone_number_id",
      "assigned_agent": {
        "agent_id": "agent_id",
        "agent_name": "agent_name",
        "environment": "environment",
        "branch_id": "branch_id"
      },
      "supports_inbound": true,
      "supports_outbound": true
    }
  ],
  "whatsapp_accounts": [
    {
      "business_account_id": "business_account_id",
      "phone_number_id": "phone_number_id",
      "business_account_name": "business_account_name",
      "phone_number_name": "phone_number_name",
      "phone_number": "phone_number",
      "account_type": "cloud_api",
      "assigned_agent_id": "assigned_agent_id",
      "enable_messaging": true,
      "enable_audio_message_response": true,
      "enable_typing_indicator": true,
      "assigned_agent_name": "assigned_agent_name",
      "is_token_expired": true
    },
    {
      "business_account_id": "business_account_id",
      "phone_number_id": "phone_number_id",
      "business_account_name": "business_account_name",
      "phone_number_name": "phone_number_name",
      "phone_number": "phone_number",
      "account_type": "cloud_api",
      "assigned_agent_id": "assigned_agent_id",
      "enable_messaging": true,
      "enable_audio_message_response": true,
      "enable_typing_indicator": true,
      "assigned_agent_name": "assigned_agent_name",
      "is_token_expired": true
    }
  ],
  "workflow": {
    "edges": {
      "edges": {
        "source": "source",
        "target": "target",
        "forward_condition": {
          "type": "expression",
          "expression": {
            "type": "add_operator",
            "left": {
              "type": "and_operator",
              "children": []
            },
            "right": {
              "type": "and_operator",
              "children": []
            }
          },
          "label": "label"
        },
        "backward_condition": {
          "type": "expression",
          "expression": {
            "type": "add_operator",
            "left": {
              "type": "and_operator",
              "children": []
            },
            "right": {
              "type": "and_operator",
              "children": []
            }
          },
          "label": "label"
        }
      }
    },
    "nodes": {
      "nodes": {
        "type": "end",
        "edge_order": [
          "edge_order",
          "edge_order"
        ],
        "position": {
          "x": 1.1,
          "y": 1.1
        }
      }
    },
    "prevent_subagent_loops": true
  },
  "access_info": {
    "is_creator": true,
    "creator_name": "creator_name",
    "creator_email": "creator_email",
    "role": "admin",
    "anonymous_access_level_override": "admin",
    "access_source": "creator"
  },
  "tags": [
    "tags",
    "tags"
  ],
  "version_id": "version_id",
  "branch_id": "branch_id",
  "main_branch_id": "main_branch_id",
  "procedures": {
    "procedures": {
      "procedure_id": "procedure_id",
      "version_id": "version_id",
      "name": "",
      "type": "free_form",
      "trigger": "",
      "referenced_tool_ids": [
        "referenced_tool_ids",
        "referenced_tool_ids"
      ],
      "referenced_kb_ids": [
        "referenced_kb_ids",
        "referenced_kb_ids"
      ],
      "referenced_procedure_ids": [
        "referenced_procedure_ids",
        "referenced_procedure_ids"
      ],
      "referenced_dynamic_variables": [
        "referenced_dynamic_variables",
        "referenced_dynamic_variables"
      ],
      "folder_parent_id": "folder_parent_id"
    }
  },
  "default_hold_audio_url": "https://eleven-public-cdn-common.elevenlabs.io/convai/ambient-audio-assets/elevator1.mp3"
}

Retrieve config for an agent

Path parameters

agent_idstringRequired

The id of an agent. This is returned on agent creation.

Query parameters

version_idstringOptional

The ID of the agent version to use

branch_idstringOptional

The ID of the branch to use

Response

Successful Response

agent_idstring

The ID of the agent

namestring

The name of the agent

conversation_configobject

The conversation configuration of the agent

metadataobject

The metadata of the agent

platform_settingsobjectOptional

The platform settings of the agent

phone_numberslist of objectsOptional

The phone numbers of the agent

whatsapp_accountslist of objectsOptional

WhatsApp accounts assigned to the agent

workflowobjectOptional

The workflow of the agent

access_infoobjectOptional

The access information of the agent for the user

tagslist of stringsOptional

Agent tags used to categorize the agent

version_idstringOptional

The ID of the version the agent is on

branch_idstringOptional

The ID of the branch the agent is on

main_branch_idstringOptional

The ID of the main branch for this agent

proceduresmap from strings to objectsOptional

Procedures keyed by procedure_id.

default_hold_audio_urlstringOptionalDefaults to https://eleven-public-cdn-common.elevenlabs.io/convai/ambient-audio-assets/elevator1.mp3

URL of the default hold tone played to queued callers when no custom hold audio is uploaded, so the dashboard can preview it.

Errors

422

Agents Get Request Unprocessable Entity Error

Path parameters

Headers

Query parameters

Response

Errors