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OverviewElevenCreativeElevenAgentsElevenAPIAPI referenceChangelog
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        • WSSAgent WebSockets
          • POSTSubmit batch calling job
          • GETList workspace batch calling jobs
          • GETGet batch call information
          • POSTCancel batch calling job
          • POSTRetry batch calling job
          • DELDelete batch calling job
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API referenceBatch Calling

Retry batch calling job

POST
/v1/convai/batch-calling/:batch_id/retry
POST
/v1/convai/batch-calling/:batch_id/retry
$curl -X POST https://api.elevenlabs.io/v1/convai/batch-calling/batch_id/retry
1{
2  "id": "string",
3  "phone_number_id": "string",
4  "phone_provider": "twilio",
5  "whatsapp_params": {
6    "whatsapp_call_permission_request_template_name": "string",
7    "whatsapp_call_permission_request_template_language_code": "string",
8    "whatsapp_phone_number_id": "string"
9  },
10  "name": "string",
11  "agent_id": "string",
12  "branch_id": "string",
13  "environment": "string",
14  "created_at_unix": 1,
15  "scheduled_time_unix": 1,
16  "timezone": "string",
17  "total_calls_dispatched": 0,
18  "total_calls_scheduled": 0,
19  "total_calls_finished": 0,
20  "last_updated_at_unix": 1,
21  "status": "pending",
22  "retry_count": 0,
23  "telephony_call_config": {
24    "ringing_timeout_secs": 60
25  },
26  "target_concurrency_limit": 1,
27  "agent_name": "string",
28  "branch_name": "string"
29}

Retry a batch call, calling failed and no-response recipients again.

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Built with

Path parameters

batch_idstringRequired

Headers

xi-api-keystringOptional

Response

Successful Response
idstring
phone_number_idstring or null
phone_providerenum or null
Allowed values:
whatsapp_paramsobject or null
namestring
agent_idstring
branch_idstring or null
environmentstring or null
created_at_unixinteger
scheduled_time_unixinteger
timezonestring or null
total_calls_dispatchedintegerDefaults to 0
total_calls_scheduledintegerDefaults to 0
total_calls_finishedintegerDefaults to 0
last_updated_at_unixinteger
statusenum
Allowed values:
retry_countintegerDefaults to 0
telephony_call_configobject
target_concurrency_limitinteger or null>=1

Maximum number of simultaneous calls for this batch. When set, dispatch is governed by this limit rather than workspace/agent capacity percentages.

agent_namestring
branch_namestring or null

Errors

422
Unprocessable Entity Error