For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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OverviewElevenCreativeElevenAgentsElevenAPIReception AIAPI referenceChangelog
OverviewElevenCreativeElevenAgentsElevenAPIReception AIAPI referenceChangelog
  • Get started
    • Overview
    • Quickstart
  • Receptionist
    • Overview
    • Voice and language
    • Rules
    • Call settings
    • Testing
  • Scheduling
    • Overview
    • Services
    • Business hours
    • Staff
  • Features
    • Booking page
    • Inbox
    • Business assistant
    • Analytics
    • Phone numbers
  • Knowledge base
    • Overview
    • Website scraping
    • File uploads
  • Integrations
    • Overview
    • Google Calendar
    • Zapier
    • Webhooks
    • MCP server
  • Billing
    • Plans and pricing
    • Usage and limits
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On this page
  • What Reception AI does
  • How it works
  • Key features
  • Get started
Get started

Reception AI

An AI phone receptionist that answers calls, books appointments, and manages operations around the clock.
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Quickstart

Set up your AI receptionist and start receiving calls in under 5 minutes.
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Built with

Reception AI is an intelligent phone receptionist for small and medium businesses. It answers inbound calls in over 70 languages, books appointments, takes messages, and helps manage day-to-day operations from a single dashboard.

What Reception AI does

Answers calls

Your AI receptionist picks up every call, greets callers, and handles inquiries using natural conversation.

Books appointments

Customers can schedule, reschedule, or cancel appointments directly over the phone or via your booking page.

Manages your business

Track clients, review conversations, monitor revenue, and fill knowledge gaps from one dashboard.

How it works

1

Sign up and scan your website

Reception AI reads your website to learn about your business — services, hours, team, and location.

2

Customize your receptionist

Choose a voice, set behavior rules, configure languages, and define how calls should be handled.

3

Go live

Get a dedicated phone number. Your AI receptionist starts answering calls immediately.

Key features

  • 24/7 availability — Never miss a call, even outside business hours
  • 70+ languages — Automatic language detection and multilingual responses
  • Appointment scheduling — Full calendar with services, staff, and resource management
  • Public booking page — Let customers self-schedule online
  • Client management — Automatic CRM with interaction history
  • Knowledge base — Teach your receptionist from your website or uploaded files
  • Analytics — Track revenue, bookings, calls, and client growth
  • Integrations — Google Calendar, Zapier, webhooks, and more

Get started

Quickstart

Set up your AI receptionist in under 5 minutes.

Configure your receptionist

Customize voice, rules, and call behavior.

Set up scheduling

Configure services, staff, and availability.

View analytics

Monitor business performance and call metrics.