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Integrations

Integrations

Connect Reception.ai to your existing tools and workflows.

Integrations connect your receptionist to your calendar, CRM, phone system, and custom tools.

Available integrations

IntegrationCategoryWhat it does
Google CalendarSchedulingSyncs staff calendars for real-time availability
CalendlySchedulingBooks appointments through your Calendly account
Cal.comSchedulingBooks appointments through your Cal.com account
HubSpotCRMLogs conversation summaries on HubSpot contacts
TwilioTelephonyUse numbers from your own Twilio account
SIP TrunkTelephonyUse numbers from your carrier or PBX
ZapierAutomationConnects your receptionist to 7,000+ apps through Zapier’s MCP server
Webhook ToolDeveloperCustom HTTP tools your receptionist can call during conversations
MCP ServerDeveloperConnects custom tool servers

All integrations are available on every plan, including the free trial.

Setup guides

These services have no built-in integration, but you can connect them with call forwarding, a SIP trunk, a webhook tool, an MCP server, or Zapier. They take more setup, so they appear after the built-in integrations in the catalog, with a Setup guide badge. Selecting one opens its guide.

GuideCategoryConnects through
RingCentralPhone systemsCall forwarding or SIP
QuoPhone systemsCall forwarding
GrasshopperPhone systemsCall forwarding
DialpadPhone systemsCall forwarding
Zoom PhonePhone systemsCall forwarding
Microsoft Teams PhonePhone systemsCall forwarding
Google VoicePhone systemsCall forwarding
AircallPhone systemsCall forwarding
8x8Phone systemsCall forwarding
VonagePhone systemsCall forwarding
NextivaPhone systemsCall forwarding
GoTo ConnectPhone systemsCall forwarding
OomaPhone systemsCall forwarding
Phone.comPhone systemsCall forwarding
Webex CallingPhone systemsCall forwarding
OzonetelPhone systemsCall forwarding or SIP
TelnyxPhone systemsSIP trunk
PlivoPhone systemsSIP trunk
SinchPhone systemsSIP trunk
DIDWWPhone systemsSIP trunk
FlowroutePhone systemsSIP trunk
FreePBX and AsteriskPhone systemsSIP trunk
3CXPhone systemsSIP trunk
SalesforceCRMZapier
HighLevelCRMWebhook tool
Zoho CRMCRMMCP server
PipedriveCRMWebhook tools
Follow Up BossCRMWebhook tool and Zapier
CloseCRMMCP server
KeapCRMZapier
FreshsalesCRMZapier
CopperCRMWebhook tools and Zapier
Capsule CRMCRMWebhook tool and Zapier
NutshellCRMWebhook tool and Zapier
ClioCRMZapier
MyCaseCRMZapier
PracticePantherCRMZapier
LawmaticsCRMZapier
FilevineCRMZapier
SmokeballCRMZapier
Rocket MatterCRMZapier
JobberField serviceZapier
Housecall ProField serviceZapier
ServiceTitanField serviceZapier
ServiceM8Field serviceWebhook tools
WorkizField serviceZapier
JobNimbusField serviceWebhook tool
Service FusionField serviceZapier
FieldPulseField serviceWebhook tools
Acuity SchedulingSchedulingWebhook tools
Square AppointmentsSchedulingZapier
SimplyBook.meSchedulingMCP server
SetmoreSchedulingZapier
Microsoft OutlookSchedulingZapier
ShopmonkeySchedulingWebhook tool
ZendeskSupportZapier
FreshdeskSupportWebhook tool or MCP
IntercomSupportMCP server
SlackMessaging and emailWebhook tool
Microsoft TeamsMessaging and emailWebhook tool
Google ChatMessaging and emailWebhook tool
DiscordMessaging and emailWebhook tool
TelegramMessaging and emailWebhook tool
MailchimpMessaging and emailWebhook tool
BrevoMessaging and emailWebhook tool and MCP
PostmarkMessaging and emailWebhook tool
ResendMessaging and emailWebhook tool
Monday.comProductivityWebhook tools
AsanaProductivityZapier and webhook tool
AirtableProductivityWebhook tools
Google SheetsProductivityZapier
ClickUpProductivityWebhook tool
TrelloProductivityWebhook tool
TodoistProductivityWebhook tool
JotformProductivityWebhook tools
StripeE-commerce and paymentsMCP server
ShopifyE-commerce and paymentsMCP server
WooCommerceE-commerce and paymentsWebhook tool
BigCommerceE-commerce and paymentsWebhook tool
n8nAutomation and developerWebhook tool or MCP
MakeAutomation and developerWebhook tool
SupabaseAutomation and developerWebhook tools

Adding an integration

Go to Integrations. When nothing is connected, the catalog opens on its own. Otherwise select Add integration. A link that opens one integration, or the return from connecting an account, does not open the catalog. Select an integration to open its settings, then select Enable. Most integrations have Settings, Tools, and About tabs.

Some integrations in the catalog are marked as coming soon. Select I’m interested to register interest, or Request an integration to suggest one that isn’t listed.

Tool assignment

Zapier, webhook, and MCP integrations provide tools. Each tool can be assigned to:

  • Receptionist: used during calls and website conversations with your customers.
  • Assistant: used by the business assistant in the dashboard.

This keeps customer-facing tools separate from internal management tools.

Google Calendar

Sync staff availability in real time.

HubSpot

Log conversations to your CRM.

Zapier

Connect to thousands of apps.

Webhooks

Custom HTTP tools for your receptionist.