For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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OverviewElevenCreativeElevenAgentsElevenAPIReception AIAPI referenceChangelog
OverviewElevenCreativeElevenAgentsElevenAPIReception AIAPI referenceChangelog
  • Get started
    • Overview
    • Quickstart
  • Receptionist
    • Overview
    • Voice and language
    • Rules
    • Call settings
    • Testing
  • Scheduling
    • Overview
    • Services
    • Business hours
    • Staff
  • Features
    • Booking page
    • Inbox
    • Business assistant
    • Analytics
    • Phone numbers
  • Knowledge base
    • Overview
    • Website scraping
    • File uploads
  • Integrations
    • Overview
    • Google Calendar
    • Zapier
    • Webhooks
    • MCP server
  • Billing
    • Plans and pricing
    • Usage and limits
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On this page
  • Prerequisites
  • Setup
  • What happens after setup
  • Next steps
Get started

Quickstart

Set up your AI receptionist and start receiving calls in under 5 minutes.
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Your receptionist

How the AI receptionist works and what it can do.
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Built with

This guide covers the onboarding process, from account creation to a live AI receptionist answering calls.

Prerequisites

  • A business website (optional but recommended for automatic setup)
  • A preferred US area code for your phone number

Setup

Automatic setup (recommended)
Manual setup

Best for businesses with an existing website that describes their services.

1

Sign up

Go to app.reception.ai and choose Scan my website. New accounts start with a 30-day free trial that includes 30 phone minutes, a dedicated phone number, and full access to all features. No credit card required.

2

Choose scan depth

Pick how thoroughly to scan your website:

ModeSpeedWhat it scans
Single pageUnder 1 minOnly the URL you enter
Quick scan~1 minSmart selection of key pages
Deep scan4–5 minFull sitemap crawl

Enter your website URL (HTTPS required). Reception AI extracts services, pricing, durations, staff members, business hours, location, and contact details automatically.

If the scan fails, you can retry or switch to manual setup.

3

Pick your phone number

Choose a preferred 3-digit area code (e.g., 415, 212). Reception AI assigns you a dedicated phone number from the available pool.

This step is skipped if your website already contained a phone number with a valid area code.

4

Test your receptionist

A live voice test runs in your browser. Customize the following:

  • Receptionist name and greeting
  • Voice (from the curated onboarding collection)
  • Timezone and currency

Speak as if you were a customer — verify the greeting sounds natural, business information is correct, and booking works.

5

Go live

Complete the wizard. Your receptionist starts answering calls immediately on your new number.

What happens after setup

When you complete the wizard:

  1. Your workspace is created with all configured data
  2. A permanent phone number is assigned
  3. Your AI receptionist goes live immediately
  4. A booking page URL is reserved (if applicable)
Your onboarding session lasts up to 4 hours — after that you’ll need to start fresh.

Next steps

After onboarding, review your dashboard and refine the following settings:

  • Business hours and exceptions
  • Services, pricing, and durations
  • Staff members and their availability
  • Receptionist voice and behavior rules
  • Google Calendar sync for real-time availability