This guide covers the onboarding process, from account creation to a live AI receptionist answering calls.
Best for businesses with an existing website that describes their services.
Go to app.reception.ai and choose Scan my website. New accounts start with a 30-day free trial that includes 30 phone minutes, a dedicated phone number, and full access to all features. No credit card required.
Pick how thoroughly to scan your website:
Enter your website URL (HTTPS required). Reception AI extracts services, pricing, durations, staff members, business hours, location, and contact details automatically.
If the scan fails, you can retry or switch to manual setup.
Choose a preferred 3-digit area code (e.g., 415, 212). Reception AI assigns you a dedicated phone number from the available pool.
This step is skipped if your website already contained a phone number with a valid area code.
A live voice test runs in your browser. Customize the following:
Speak as if you were a customer — verify the greeting sounds natural, business information is correct, and booking works.
When you complete the wizard:
After onboarding, review your dashboard and refine the following settings: