Shopify
Every Shopify store has a Storefront MCP server that exposes its catalog and policies. Connect it so your receptionist can answer questions about products, prices, availability, shipping, and returns from your live store.
Setup
Add the MCP server
In Reception.ai, go to Integrations, select Add integration, and choose MCP Server.
Leave Secret Token empty. The Storefront MCP server only exposes what your online store already shows publicly. Select Enable.
Assign tools
Open the Tools tab and assign these to the Client (receptionist):
search_shop_catalog: finds products and their prices and availability.get_product_details: gives the options and variants of one product.search_shop_policies_and_faqs: answers shipping, return, and store policy questions.
Leave the cart tools unassigned. A phone caller can’t use a cart your receptionist builds.
Test it
Test your receptionist by asking whether a product is in stock and what your return policy is.
Limitations
Your receptionist can’t look up orders. Shopify only shares order details after a customer signs in to their account, which a caller can’t do on a call. To answer order status questions, connect an order lookup through a webhook to your own system or Zapier.