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SimplyBook.me

Answer service questions, check availability, and book appointments through SimplyBook.me's MCP server.

SimplyBook.me’s MCP connector feature includes a public MCP server for booking assistants. Connect it so your receptionist can tell callers about your services, find open times, and book them in.

The public server can only do what an anonymous visitor to your booking page can do. It can’t see your client list or existing bookings.

Setup

1

Turn on the MCP connector

In your SimplyBook.me admin, open Custom Features and enable MCP connector.

2

Copy the public connector details

Open the MCP connector feature and go to the Public agent integration section. Copy the connector URL, which ends in /mcp/public, and the API key.

Don’t use the Admin AI Assistant connector. It needs a SimplyBook.me sign-in in a browser, which Reception.ai can’t do, and it can see all your account’s data.

3

Add the MCP server

In Reception.ai, go to Integrations, select Add integration, and choose MCP Server.

FieldValue
NameSimplyBook.me
Server typeStreamable HTTP
Server URLThe public connector URL
Secret TokenThe public agent API key

Select Enable. Reception.ai sends the key as a bearer token and lists the server’s tools.

4

Assign tools

Open the Tools tab and assign the tools for searching services, checking availability, and creating bookings to the Client (receptionist).

The tools available depend on which SimplyBook.me features you have enabled. If you enable more features later, select Refresh tools.

5

Test it

Test your receptionist by asking what services you offer and booking a time. The booking appears in your SimplyBook.me calendar.

Limitations

Your receptionist can’t look up, change, or cancel a caller’s existing bookings, because a booking page visitor can’t either. Callers can use the links in their booking confirmation for that.

Troubleshooting

ProblemWhat to check
No tools are listedCheck you copied the URL from Public agent integration. If it still fails, reconnect with the SSE server type.
Tools stop working after a key changeGenerate new API key cancels the old key at once. Disconnect the integration and reconnect it with the new key.
A service is missingThe server only sees services shown on your public booking page.
A tool shows a Changed badgeYou changed features in SimplyBook.me. Review the tool in the Tools tab and select Update.