Todoist | ElevenLabs Documentation

Your receptionist can add a task to Todoist when a caller asks for a callback, a quote, or anything else to follow up on. A webhook tool creates the task through Todoist’s API.

Before you start

Copy your API token

In Todoist, open Settings → Integrations → Developer and copy your API token. It gives full access to your Todoist account, so treat it as a secret.

Find the project ID

Open the project in the Todoist web app. The ID is the last part of the URL, after the final dash: in app.todoist.com/app/project/callbacks-6Jf8VQXxpwv56VQ7, it’s 6Jf8VQXxpwv56VQ7. Skip this to add tasks to your Inbox.

Create the webhook tool

Go to Integrations, select Add integration, and choose Webhook Tool.

Field	Value
Name	`create_todoist_task`
Description	”Create a task for the team whenever you promise the caller a follow-up, or the caller asks for something the team must handle.”
Method	POST
URL	`https://api.todoist.com/api/v1/tasks`
Request Headers	`Authorization`: `Bearer` followed by your API token
Body Parameters	`content` (string, required): “Short title with the caller’s name and what they need, for example: Call back Jane Doe about a quote.” `description` (string, required): “The caller’s name, phone number, and the details of their request.” `due_string` (string): “When to follow up, in plain English, for example: tomorrow at 10am. Leave it out if the caller didn’t say.” `project_id` (string, required): “Always the exact value `PROJECT_ID`.”
Assign to agents	Receptionist

Replace PROJECT_ID with your project ID, or remove project_id to add tasks to your Inbox.

Select Enable, then test your receptionist by asking for a callback tomorrow. The task appears in the project with a due date.

Troubleshooting

Problem	What to check
Todoist returns 401	The header value must be `Bearer` followed by the token. Copy it again if you reset it.
Todoist returns 400 or 404	Check the project ID, and that the URL is `https://api.todoist.com/api/v1/tasks`. Older guides use the previous `/rest/v2/` address.
Tasks have the wrong due date	Todoist reads `due_string` in your account’s time zone. Check it under Settings → General.
The receptionist never creates tasks	Make the tool’s description name the situations where it should create one.