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API referenceCampaignsAttention

Resolve attention item

Close an attention item that can't be retried, recording how it was handled.

Path parameters

attention_idstringRequired

Headers

xi-api-keystringOptional

Request

This endpoint expects an object.
resolutionstringRequired1-1000 characters
How the item was handled.

Response

Successful Response
attention_idstring
campaign_idstring
reasonstring

The cause, such as agent_unavailable or phone_number_unavailable.

detailstring
What went wrong and how to fix it.
statusenum
Allowed values:
retryableboolean
Whether a retry places the calls the item holds back. Items that can't be retried are closed by resolving them.
created_at_unixinteger
updated_at_unixinteger
resolutionstringOptional
The note recorded on resolving the item.

Errors

422
Attention Resolve Request Unprocessable Entity Error