Small Business Chatbot. Automate Support, Sales and Bookings
Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.

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ElevenAgentsによるsmall business向けチャットボットのご紹介
One AI chatbot. Every customer conversation covered.
Small business chatbots from ElevenAgents handle support, bookings, and lead capture across every channel. So your team focuses on work that actually needs a human.
Answer every inquiry, day or night
Most customer questions arrive outside business hours. An AI chatbot handles FAQs, order status, appointments, and troubleshooting 24/7. So no inquiry goes unanswered and no lead goes cold.
Reduce support costs without reducing quality
Hiring staff for repetitive queries is costly and hard to scale. AI chatbots handle high-volume routine interactions automatically. Cutting cost per contact and freeing your team for higher-value work.
Capture and convert more leads
Visitors who don't get an immediate response leave. An AI chatbot qualifies prospects, books appointments, and collects contact details on arrival. Turning traffic into pipeline.
一度作れば、どこでも使えるチャットボット
お客様がいる場所でつながりながら、すべての会話をひとつのダッシュボードで確認できます。チャンネルを切り替える必要はありません。

すべてのsmall businessワークフローに対応するプラットフォーム
お使いのシステムと連携し、チャットボットを自社のSOPに合わせてカスタマイズできます。
チャンネルを横断するひとつの頭脳
一度設計すれば、チャット・電話・メール・WhatsAppなど、あらゆる場所に展開できます。
チャンネルを横断するひとつの頭脳
一度設計すれば、チャット・電話・メール・WhatsAppなど、あらゆる場所に展開できます。
スケジュール管理
チャットボットがスケジュールを管理し、お客様とのやり取りに応じてミーティングの追加や削除ができます。
ワークフローとガードレール
チャットボットのアクセス範囲やルールを設定し、重要なデータを保護します。



チャンネルを横断するひとつの頭脳
一度設計すれば、チャット・電話・メール・WhatsAppなど、あらゆる場所に展開できます。
普段使っているツールとシームレスに連携
Connect your AI chatbot to your CRM, scheduling platform, e-commerce store, and helpdesk - so every conversation syncs automatically and nothing requires manual follow-up.
感情や文脈を理解するsmall businessチャットボット
感情表現ができるチャットボットは、お客様の感情に合わせて会話を導き、重要な場面でもより良い結果へと導きます。
自然で人間らしい会話
数秒でリアルな音声をチャットボットに付与。トーンも細かく調整できるので、緊張感のある場面でも落ち着いて案内や安心感を与えられます。

迅速で文脈を保った引き継ぎ
複雑なケースのためのエスカレーションルールを設定し、人間の担当者へスムーズに引き継げます。チャット履歴はCCaaS、CRM、チケッティングツールに同期され、シームレスな対応が可能です。
No-code setup, live in hours
Deploy a prebuilt chatbot for FAQs, appointment booking, lead capture, or order status. No developers required. Configure and go live with voice conversations the same day.
Voice and chat in one AI chatbot
Most chatbot platforms handle text only. ElevenAgents combines voice and chat in one chatbot. Talk or type across your website, WhatsApp, or phone line, without building separate bots for each.
Smooth handoff to your team
When a conversation needs a human. A complex complaint, a sensitive request, a high-value deal. The chatbot transfers it with full context attached. No repeating. No dropped conversations.
Multilingual support out of the box
Serve customers in 70+ languages with consistent tone and accuracy. Language detection routes each conversation automatically, so every caller and visitor gets the same quality of response.
Built-in analytics and conversation logs
Track containment rate, response times, lead volume, and booking conversions in one dashboard. Full conversation logs show what customers ask. And where your chatbot needs refinement.
Enterprise-grade security for small teams
SOC 2 Type II certified, with end-to-end encryption, PII redaction, and data residency options. Enterprise-grade security. No dedicated security team required.
大規模運用に対応したエンタープライズレベルのセキュリティとインフラ

最初のsmall businessチャットボットを作成
プラットフォームで構築
直感的なダッシュボードから、コード不要でsmall businessチャットボットを設計・テスト・公開できます。

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