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2月17日

Building Reliable Voice Transcription with Scribe

Accurate transcripts save time and reduce costs. Understanding your key terminology strengthens customer experiences. Automated compliance reviews scale effortlessly. And fast speech recognition makes AI agents feel seamless and natural. Join us to learn more about Scribe v2, the most accurate speech to text model, and how it can solve your transcription challenges. In this session, you'll discover how to: 1. Eliminate transcription errors on specialized terminology - Use Keyterm Prompting to ensure your product names, technical jargon, and industry terms are transcribed correctly based on context 2. Automate compliance workflows - Leverage Entity Detection to automatically flag and extract sensitive data like credit card numbers, SSNs, or medical conditions with precise timestamps 3. Power real-time AI conversations - Deploy Scribe v2 Realtime for ultra-low latency transcription that keeps your voice agents responsive and natural 4. Scale batch transcription workflows - Process customer calls, meetings, or media content with 98% accuracy and intelligent speaker diarization Whether you're in CX, compliance, media production, or building AI assistants, you'll leave with practical strategies to improve your transcription accuracy and ship faster.

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過去の録画

2月10日

Atención al Cliente con Agentes de IA en WhatsApp

¿Hablamos mucho de "implementar IA" pero pocas veces vemos un camino claro para hacerlo? Este webinar es la respuesta. Te mostraremos una forma directa y tangible de llevar la inteligencia artificial a tus operaciones de atención al cliente, con un impacto real y un ROI que puedes medir. Nos enfocaremos en el canal que tus clientes en LATAM ya usan todos los días: WhatsApp. Verás en un demo 100% práctico cómo un Agente de IA puede gestionar conversaciones completas de voz y texto, resolver casos de principio a fin y operar 24/7. En esta sesión verás cómo: 1. Implementar un agente en tu propia cuenta de WhatsApp Business, de forma rápida y sin complicar tus sistemas. 2. Gestionar casos de soporte de principio a fin, combinando voz y texto en el mismo chat. 3. Medir el impacto directo en tus operaciones 4. Unificar la inteligencia de tu soporte para que WhatsApp, web y teléfono trabajen juntos. Esta es una sesión estratégica para líderes y equipos de operaciones, producto y atención al cliente que buscan resultados concretos. Regístrate y descubre cómo pasar de la idea a la implementación.

2月5日

Content Creation at 10× Speed with ElevenLabs

Scaling high-quality content across languages and formats is often the biggest bottleneck for enterprise marketing teams. Join us to see how leading brands like Toyota, NVIDIA, and PocketFM are removing that barrier using the next generation of Voice AI. In this live session, we will demonstrate how to transform your production workflow - taking you from script to publish-ready, multilingual assets in minutes, not weeks. Why you should attend: - See a live workflow demonstrating how to produce studio-quality audio, dubbing, and video at 10× typical speed - Learn how to instantly localize content into 70+ languages to reach new markets - Discover how to consolidate your tool stack using the ElevenLabs Creative Platform (Studio, Dubbing, SFX, and Video) - Get direct answers on security, scalability, and implementation from our experts

1月29日

Creative Platform Masterclass

Join us for the ElevenLabs Creative Platform Masterclass, a comprehensive session designed to help you get the most out of our tools. Whether you are brand new to the platform or a seasoned pro looking to optimize your workflow, this session will cover it all. We will provide a live, end-to-end demonstration of our top features, showcasing how to unlock new creative use cases you might be missing. There will be a live Q&A with our Success Team to get your specific questions answered.

1月27日

Designing Human-Sounding AI Voices for India

AI voices are everywhere - but when they sound unnatural or robotic, they hurt user trust and overall experience. This is especially true in India, where accent, pacing, language mix, and tone play a critical role in how voices are perceived. In this live session, the ElevenLabs team and AiVANTA Labs will share practical, real-world guidance on how to create human-sounding AI voices specifically for Indian audiences. The session draws on experience recording and deploying over 1,000 Indian voices across customer support, banking, e-commerce, and outbound calling use cases. This webinar focuses on voice quality, not AI engineering. It assumes your AI technology stack is already stable and looks at what actually makes Indian AI voices sound natural - from recording and selection to tuning and prompting. You’ll learn: 1. How to properly record professional Indian voices for AI systems 2. How to select and tune voices based on Indian accents, pace, and use cases 3. How to use prompting techniques to add warmth, pauses, and natural reactions in Indian customer interactions This session is designed for product teams, CX leaders, and anyone responsible for AI voice experiences in India who wants their voices to sound more natural, reliable, and human.

1月27日

The Future of AI Agents for Retailers & Online Marketplaces

AI agents are rapidly transforming how retailers and online marketplaces engage with customers. This webinar is your opportunity to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is reshaping customer experience, operational efficiency, and scalable growth in retail and e-commerce. What to Expect The era of rigid, frustrating chatbots is over. Discover how enterprise-grade AI agents handle customer requests end to end: from product discovery and order tracking to post-purchase support, while reducing support costs, increasing conversion rates, and building stronger customer trust. You’ll gain practical insights into how leading retailers and marketplaces are deploying conversational AI to serve customers faster, personalise interactions at scale, and drive measurable ROI. The session will also feature a live demo of an AI Agent in action, showcasing real-world retail use cases. The Experts Nicolo Rossi & Pier Patergnani, AI Agents Expert for Retail & Marketplaces - helping retail organizations scale AI-driven customer engagement Senta Knuth, Retail & Marketplaces Enterprise Product Deployment

1月15日

WhatsApp Agents for Enterprise Support

A walkthrough of the WhatsApp launch for ElevenLabs Agents. In this webinar, we’ll show how enterprises can extend their AI agents into WhatsApp - one of the world’s most widely used messaging channels - while maintaining control, compliance, and reliability. You’ll learn how customers can opt in to receive proactive WhatsApp callbacks after requesting support and how agents resolve issues entirely through chat-based conversations. We’ll cover how the same underlying agent intelligence powers voice, web chat, and WhatsApp, with consistent workflows, guardrails, analytics, and human handoff across channels.

12月11日

A Year of Innovation at ElevenLabs

2025 has been one of our most innovative years yet — a year where multimodal Agents reached production maturity, Creative AI advanced into fully integrated workflows, and enterprises began deploying ElevenLabs at scale across operations, communications, and content production. In this 1-hour virtual session, our product and customer leaders walk through the releases that defined the year, including: - Agent Workflows & Workspaces - Agent Native Integrations - Eleven Music - Scribe v2 and Realtime - Eleven v3 - Image & Video Creation - ElevenLabs Productions We were also joined by: - Amy Marangon, Senior Manager, Operations Strategy at Deliveroo, sharing real-world results from Agent-driven workflows - Olivier Duband, Global Head of Digital Communications at Decathlon, discussing how Creative AI is transforming enterprise-scale content strategy We closed with a forward-looking view of what’s coming in 2026 — and how enterprises can prepare to take advantage of the next wave of multimodal and agentic capabilities.

11月4日

Building Agent Workflows in ElevenLabs

Our Agent Workflows Deep Dive is a hands-on walkthrough of our Agents Workflows - our visual, graph-based system for designing dynamic, context-aware conversational experiences. We cover: - How workflows enable branching, adaptive conversations using flow graphs - Using subagents, tool calls, and transfers for complex task handling - Dynamic routing with LLM-evaluated conditions and deterministic expressions - Iterating and improving workflows through testing and feedback Whether you’re new to conversational AI or scaling existing systems, this session will show you how to build flexible, intelligent voice agents that handle real-world scenarios seamlessly.

The State of Conversational Agents in Financial Services

10月23日

The State of Conversational AI in Financial Services

The Future of Conversational AI in Financial Services Conversational AI is transforming the financial world - and this is your chance to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is redefining customer experience, operational efficiency, and growth. What to Expect: The days of clunky, frustrating chatbots are over. Discover how enterprise-grade AI agents are resolving customer issues end-to-end, reducing service costs, and building deeper trust - all while driving measurable ROI. Be the first to hear insights from ElevenLabs’ latest financial services report and watch an ElevenLabs Agent in action. Learn how leading banks, insurers, and fintechs are deploying conversational AI to scale smarter and serve faster. Learn from the Experts: Dana Muntean, Head of GTM for Financial Services - guiding major financial institutions in scaling AI innovation. Anna Neely, Forward Deployed Engineer - helping banks and insurers bring production-grade AI agents to life. Marco Mancini, Security Officer - enabling customers to innovate with confidence by ensuring top-tier security and compliance

9月17日

Getting Started with ElevenLabs: Agents (Testing and Workflows)

Introducing Agent Testing and Workflows to the ElevenLabs Agents Platform Join us for a live walkthrough of ElevenLabs Agents, our conversational agents platform that empowers you to build voice and text agents capable of handling complex tasks, managing tool calls, and escalating seamlessly when needed. Whether you’re exploring conversational agents for the first time or looking to scale existing workflows, this session will show you how to get started with Agents and set up effective, reliable systems. We’ll cover: What ElevenLabs Agents are and how they integrate with our voice technology Building guardrails to ensure safe, reliable agent behavior Using testing and tool calls to handle real-world scenarios (including escalations) How to iterate and improve your agents over time through continuous testing Building complex conversation logic using Workflows This session is ideal for teams curious about conversational agents as well as existing ElevenLabs users looking to expand their use cases into agents.

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