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ElevenAgents

Finance AI Chatbot: Top Tools, Use Cases and How to Choose

Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

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ElevenAgentsによるfinance向けチャットボットのご紹介

Automate finance workflows without compromising trust

Finance AI chatbots handle routine support, lead qualification, and internal workflows across every channel. So your teams focus on decisions that require human judgment, not repetitive tasks.

Resolve more inquiries without adding headcount

Handle high-volume account questions, transaction lookups, and policy FAQs around the clock. Reducing cost per contact and freeing your support teams for complex cases that need a human touch.

Deploy across every channel your customers use

Design your finance chatbot once and deploy it across web, mobile, WhatsApp, and voice. With consistent responses in 70+ languages, so every customer gets accurate answers wherever they reach you.

Meet the compliance requirements finance demands

SOC 2 Type II, ISO 27001, PCI DSS Level 1, and GDPR controls built in from the start. With zero retention, end-to-end encryption, and regional data residency for sensitive financial data.

一度作れば、どこでも使えるチャットボット

お客様がいる場所でつながりながら、すべての会話をひとつのダッシュボードで確認できます。チャンネルを切り替える必要はありません。

Foreground

すべてのfinanceワークフローに対応するプラットフォーム

お使いのシステムと連携し、チャットボットを自社のSOPに合わせてカスタマイズできます。

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

普段使っているツールとシームレスに連携

Connect your finance chatbot to your CRM, payment, and support systems - so customer data, transaction context, and case history are available in every conversation, no manual lookups needed.

感情や文脈を理解するfinanceチャットボット

感情表現ができるチャットボットは、お客様の感情に合わせて会話を導き、重要な場面でもより良い結果へと導きます。

自然で人間らしい会話

数秒でリアルな音声をチャットボットに付与。トーンも細かく調整できるので、緊張感のある場面でも落ち着いて案内や安心感を与えられます。

Human hand-off

迅速で文脈を保った引き継ぎ

複雑なケースのためのエスカレーションルールを設定し、人間の担当者へスムーズに引き継げます。チャット履歴はCCaaS、CRM、チケッティングツールに同期され、シームレスな対応が可能です。

24/7 account and transaction support

Resolve balance inquiries, payment status checks, plan questions, and dispute intake automatically. Giving customers accurate answers at any hour without wait times.

Lead qualification and advisor routing

Capture financial goals, product interest, and risk tolerance through structured conversation. Then route qualified prospects to the right advisor or product team at the right moment.

Knowledge base and RAG-grounded responses

Connect your internal product documentation, policy guides, and rate sheets so every chatbot response is grounded in current, verified information. Not a static training snapshot.

Fraud and alert notifications

Surface real-time fraud alerts, account flags, and verification prompts through conversational flows. Reducing friction for legitimate customers while maintaining security controls.

Workflow builder with human handoff

Define deterministic conversation steps, guardrails, and escalation rules with a visual workflow builder. So agents follow compliant paths and hand off to human staff when the stakes require it.

Multilingual omnichannel deployment

Serve retail banking customers, enterprise finance teams, and fintech users in 70+ languages across web chat, voice, and messaging. With consistent tone and accuracy across every channel.

大規模運用に対応したエンタープライズレベルのセキュリティとインフラ

Foreground

最初のfinanceチャットボットを作成

プラットフォームで構築

直感的なダッシュボードから、コード不要でfinanceチャットボットを設計・テスト・公開できます。

Create Agent

APIで作成

開発者向けのREST APIやSDKを使って、自社アプリにチャットボットを組み込めます。

Create Agent APIs

よくあるご質問

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最もリアルな音声AIプラットフォーム