AI応答サービス&バーチャル受付
すべての電話に対応し、振り分け・解決まで行う常時サポート

応答サービス向けElevenAgentsのご紹介
チャンスを逃さないAI応答サービス
オムニチャネルAI受付が顧客対応をフルカバー。高品質な会話を維持しつつ、コストを抑えてより良いサービスを実現します。
発信者の満足度を向上
すべての発信者にリアルな音声で挨拶し、詳細を即座に取得。音声・チャット・SMSで回答します。サブセカンドレイテンシーで待ち時間なし。
1通話あたりのコスト削減
注文状況の確認や請求問い合わせ、予約受付などの大量で繰り返しのリクエストも数秒で対応。1通話あたり最大66%のコスト削減が可能です。
エンタープライズレベルの信頼性で導入
SOC2 Type II、ISO 27001、HIPAA、PCI DSS L1、GDPR認証取得済み。ゼロリテンションモード、VPC導入、エンドツーエンド暗号化も標準搭載。
あらゆるコールワークフローに対応する会話型エージェント
コールタイプや顧客層、ビジネス環境に合わせたAI応答エージェントを展開。どんなワークフローにも対応します。

毎月の会話時間
すべてのコールワークフローを一つのプラットフォームで
各種システムと連携し、すべての音声・デジタルチャネルで展開可能。すべて一つのプラットフォームから管理できます。
すべてのチャネルを一つの頭脳で
一度設計すれば、チャット・電話・メール・WhatsAppなどあらゆるチャネルで展開可能。
すべてのチャネルを一つの頭脳で
一度設計すれば、チャット・電話・メール・WhatsAppなどあらゆるチャネルで展開可能。
シームレスな統合
CCaaSやチケッティング、CRMと連携し、記録の同期や人への引き継ぎもスムーズ。
決定論的ワークフロー
決定論的なステップでエージェントのアクセスを制御し、リスクの高いデータを保護します。






すべてのチャネルを一つの頭脳で
一度設計すれば、チャット・電話・メール・WhatsAppなどあらゆるチャネルで展開可能。
最も重要な顧客対応のために設計
ElevenAgentsは小規模ビジネス、プロフェッショナルサービス、エンタープライズコンタクトセンターにも対応。
インテリジェントな通話ルーティングとスケジューリング
通話を適切な場所へ自動で振り分けたり、カレンダーやCRMと連携して予約受付を自動化。時間を大幅に節約できます。
カスタム挨拶と自然な応答
ブランドに合わせたスクリプトを設定し、ElevenAgentsがビジネスの個性を反映した自然な声で応答します。
リアルタイム通知とダッシュボード
即時アラートや通話サマリー、レポートで常に状況を把握。パフォーマンスや投資対効果も簡単に確認できます。
小規模ビジネス向け 感情認識型ボイスエージェント
感情豊かなエージェントが、実際の発信者の感情に合わせて対応。最高のオペレーターのようにお客様一人ひとりとつながり、すべてのやり取りが印象に残る体験になります。
表現力豊かで自然な音声
10,000種類以上の表現豊かな声から選択(自分の声をクローンすることも可能)。お客様が信頼できるアクセントやトーンに合わせられます。
サブセカンドレイテンシー
不自然な間のない、リアルタイムで自然な音声対話。会話がスムーズに進みます。
多言語対応
70以上の言語に対応し、トーンや明瞭さも一貫。言語の壁を感じさせないサービスを提供できます。
エンタープライズグレードのセキュリティとインフラを大規模に提供

シンプルな導入、パワフルな効果
よくある質問

こんにちは、どうお手伝いしましょうか...
FloristsFlorists
Try our Florists AI answering service and call a demo virtual receptionist who sounds like a real flower shop front desk, asking one clear question at a time and reading back key details. Explore example conversations for delivery, pickup, sympathy, events, and quick hours or pricing questions.

こんにちは、どうお手伝いしましょうか...
Gutter CompaniesGutter Companies
Call our Gutter Companies AI answering service demo to experience an AI receptionist that stays calm and organized, asks one question at a time, and confirms your name, callback number, address, and issue. It triages urgent leaks or overflow, gathers details for cleaning, repairs, or new installs, and sets clear next steps for scheduling or a callback.

こんにちは、どうお手伝いしましょうか...
Flooring ContractorsFlooring Contractors
Call our Flooring Contractors AI answering service to experience a demo virtual receptionist that handles estimate requests, scheduling, and urgent water-damage triage with calm, one-question-at-a-time guidance. It captures your details and confirms the next step for a smooth handoff to the flooring team.

こんにちは、どうお手伝いしましょうか...
Event PlanningEvent Planning
Try our Event Planning AI answering service demo to call a warm, organized AI receptionist for Willow & Pine Events and hear realistic intake, summaries, and clear next steps. Experience how a virtual receptionist can triage new inquiries, existing clients, vendors, or urgent event-day issues and capture the right details for follow-up.

こんにちは、どうお手伝いしましょうか...
EducationEducation
Try our Education AI answering service to experience a warm, professional demo receptionist for a K through 8 academy, handling admissions, attendance, billing, and general inquiries with clear next steps. Call to hear how an AI receptionist can answer questions, route callers during business hours, or take complete messages after hours for a prompt callback.

こんにちは、どうお手伝いしましょうか...
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Explore our Consultants AI answering service demo and call to experience Renee, a calm and efficient AI receptionist who triages inquiries, captures structured intake details, and confirms the next step for Northbridge Consulting Group. Get a feel for a professional virtual receptionist that keeps calls organized and privacy-minded without overpromising.

こんにちは、どうお手伝いしましょうか...
E-commerceE-commerce
Experience a demo virtual receptionist built for online retail support, guiding callers through order status, returns, address changes, billing questions, and clean escalations with clear next steps. Try our E-commerce AI answering service to hear efficient, calm call handling in action, 24/7.

こんにちは、どうお手伝いしましょうか...
CybersecurityCybersecurity
Try our Cybersecurity AI answering service and call to experience a calm, security-minded virtual receptionist that quickly triages incidents, support, and sales using one-question-at-a-time intake. Collect only non-sensitive details, confirm next steps, and route you to the right Northbridge Cyber Defense path fast.

こんにちは、どうお手伝いしましょうか...
Collections & Payment RemindersCollections & Payment Reminders
Try our Collections & Payment Reminders AI answering service demo to experience Renee, an AI receptionist for Cedar Valley Health Network Billing Support, handling inbound billing calls with calm, privacy-first guidance. Call to practice pay-now requests, payment plans, disputes, receipts, and callback scheduling with clear next steps and identity verification before account details.

こんにちは、どうお手伝いしましょうか...
Call CentersCall Centers
Experience our Call Centers AI answering service demo and talk with Casey, a calm AI receptionist who answers fast, triages your needs, and routes you to the right department or captures a complete message for follow-up. Try sample conversations for billing, tech support, sales, cancellations, and general support with clear next steps.

こんにちは、どうお手伝いしましょうか...
car dealershipsCar dealerships
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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こんにちは、どうお手伝いしましょうか...
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