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ElevenAgents

Procurement AI Chatbots: Automate Sourcing, Supplier Support and Negotiations

ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

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Découvrez les chatbots pour procurement par ElevenAgents

Automate procurement workflows without losing control

Deploy AI agents across requisition intake, supplier support, and approval routing. Handling routine procurement interactions at scale while your team keeps full policy control and audit visibility.

Shorter procurement cycles

Automate requisition validation, approval routing, and invoice status queries so purchase-to-order timelines shrink without adding headcount. Agents handle the back-and-forth that slows every cycle.

Policy compliance at every step

Agents enforce buying policies, flag non-compliant requests, and surface preferred suppliers at the point of intake. Reducing maverick spend and contract risk before an order is placed.

Supplier self-service at scale

Give suppliers a 24/7 channel for onboarding queries, invoice status, and document submission. Reducing email volume for your team and improving supplier satisfaction without manual follow-up.

Créez votre chatbot une fois, utilisez-le partout

Échangez avec vos clients là où ils se trouvent, tout en gardant une vue sur chaque conversation depuis un seul tableau de bord, sans changer de canal.

Foreground

Une seule plateforme pour chaque workflow procurement

Connectez-vous à vos systèmes et personnalisez votre chatbot pour qu’il suive exactement vos procédures.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Intégrez facilement avec les outils que vous utilisez déjà

Connect procurement agents to your existing stack - ServiceNow, Salesforce, Zendesk, Slack, DocuSign, Zapier, and Make - covering every step from sourcing to payment.

ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Intégrez ElevenLabs Agents avec ServiceNowIntégrez ElevenLabs Agents avec ServiceNow
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Intégrez ElevenLabs Agents avec SalesforceIntégrez ElevenLabs Agents avec Salesforce
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Intégrez ElevenLabs Agents avec ZendeskIntégrez ElevenLabs Agents avec Zendesk
Slack

Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation

Intégrez ElevenLabs Agents avec SlackIntégrez ElevenLabs Agents avec Slack
Docusign

Enhance your AI voice agents with seamless document-signing workflows. Connect conversations to agreement tools like DocuSign, helping move prospects from call to signed contract - faster.

Intégrez ElevenLabs Agents avec DocusignIntégrez ElevenLabs Agents avec Docusign
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Intégrez ElevenLabs Agents avec ZapierIntégrez ElevenLabs Agents avec Zapier
Make

Empower your AI voice agents to orchestrate complex workflows across any system through natural conversation

Intégrez ElevenLabs Agents avec MakeIntégrez ElevenLabs Agents avec Make
Voir tout

Des chatbots procurement qui comprennent les émotions et le contexte

Les chatbots expressifs s’adaptent aux émotions réelles des clients et guident chaque échange vers une meilleure issue, même dans les situations délicates.

Des conversations naturelles et humaines

Offrez à votre chatbot une voix réaliste en quelques secondes. Contrôlez le ton pour qu’il puisse désamorcer, guider et rassurer vos clients, même sous pression.

Transferts rapides et riches en contexte

Définissez des règles d’escalade pour les cas complexes, puis transférez à un humain. L’historique complet du chat est synchronisé avec votre CCaaS, CRM et outils de ticketing pour un passage fluide.

Human hand-off

Requisition intake and validation

Guide employees through purchase requests with conversational agents that validate inputs, check policy alignment, and route approvals. Reducing incomplete submissions and manual review time.

Invoice and order status queries

Resolve high-volume supplier and internal queries about invoice status, payment timelines, and PO details automatically. Connected to your ERP or S2P platform for accurate, real-time responses.

Multilingual supplier support

Support suppliers and internal stakeholders in 70+ languages with consistent tone and accuracy. So language is never a barrier to supplier onboarding or issue resolution.

Approval routing and escalation

Automate multi-step approval workflows with deterministic routing rules, human handoff when thresholds are exceeded, and full audit trails for every decision made by the agent.

Guardrails and data governance

Scope agent access to approved data sources, apply PII redaction, and enforce content rules. Keeping sensitive supplier and spend data protected throughout every interaction.

Omnichannel deployment

Deploy procurement agents across web portals, chat, email, and voice. So suppliers and employees can self-serve in whatever channel they already use, without rebuilding your stack.

Sécurité et infrastructure de niveau entreprise à grande échelle

Foreground

Créez votre premier chatbot procurement

Créez sur la plateforme

Concevez, testez et déployez votre chatbot procurement depuis un tableau de bord intuitif, sans coder.

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Create Agent

Construire avec l’API

Intégrez le chatbot à vos propres applications grâce à notre API REST et nos SDK pensés pour les développeurs.

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Create Agent APIs

Questions fréquentes

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