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ElevenAgents

Hospitality Chatbot: AI Concierge for 24/7 Guest Support and Direct Bookings

AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

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Appeler un agent
Recevoir un appel
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Découvrez les chatbots pour hospitality par ElevenAgents

Your AI concierge, available around the clock

Hospitality chatbots built on ElevenAgents handle the full guest journey. Pre-arrival, booking, in-stay concierge, and post-stay follow-up. So your team focuses on the moments that matter most.

Drive more direct bookings

Answer availability questions, guide bookings, and surface upgrades before guests reach an OTA. Every conversation grows revenue without growing commission costs.

Answer every guest, instantly

AI agents handle high-volume inquiries across web chat, WhatsApp, SMS, and email 24/7. No wait times, lower call volume, and high satisfaction scores even during peak season.

Free your staff for high-touch service

Automate FAQs, reservation changes, check-in guidance, and housekeeping calls so your team can focus on in-person service that builds loyalty and drives return visits.

Créez votre chatbot une fois, utilisez-le partout

Échangez avec vos clients là où ils se trouvent, tout en gardant une vue sur chaque conversation depuis un seul tableau de bord, sans changer de canal.

Foreground

Une seule plateforme pour chaque workflow hospitality

Connectez-vous à vos systèmes et personnalisez votre chatbot pour qu’il suive exactement vos procédures.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Intégrez facilement avec les outils que vous utilisez déjà

Connect your hospitality chatbot to your CRM, helpdesk, payments, and workflow tools - guest data stays in sync and your team spends less time switching between systems.

Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Intégrez ElevenLabs Agents avec StripeIntégrez ElevenLabs Agents avec Stripe
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Intégrez ElevenLabs Agents avec ZendeskIntégrez ElevenLabs Agents avec Zendesk
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

Intégrez ElevenLabs Agents avec HubspotIntégrez ElevenLabs Agents avec Hubspot
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Intégrez ElevenLabs Agents avec TwilioIntégrez ElevenLabs Agents avec Twilio
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Intégrez ElevenLabs Agents avec ZapierIntégrez ElevenLabs Agents avec Zapier
Make

Empower your AI voice agents to orchestrate complex workflows across any system through natural conversation

Intégrez ElevenLabs Agents avec MakeIntégrez ElevenLabs Agents avec Make
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Intégrez ElevenLabs Agents avec SalesforceIntégrez ElevenLabs Agents avec Salesforce
Voir tout

Des chatbots hospitality qui comprennent les émotions et le contexte

Les chatbots expressifs s’adaptent aux émotions réelles des clients et guident chaque échange vers une meilleure issue, même dans les situations délicates.

Des conversations naturelles et humaines

Offrez à votre chatbot une voix réaliste en quelques secondes. Contrôlez le ton pour qu’il puisse désamorcer, guider et rassurer vos clients, même sous pression.

Human hand-off

Transferts rapides et riches en contexte

Définissez des règles d’escalade pour les cas complexes, puis transférez à un humain. L’historique complet du chat est synchronisé avec votre CCaaS, CRM et outils de ticketing pour un passage fluide.

Booking and reservation assistance

Guide guests through availability checks, room selection, and direct booking. Connected to your booking engine for real-time confirmation and PMS sync. Capture bookings that would otherwise go to OTAs.

In-stay concierge and upsell

Handle restaurant reservations, spa bookings, late checkout requests, and housekeeping calls mid-stay. Surface timely upgrade offers and amenity packages at the right moment in the conversation.

Omnichannel guest messaging

Deploy across web chat, WhatsApp, SMS, and email. Guests reach you on their preferred channel, and every conversation lands in a unified inbox. With full context when handoff is needed.

Multilingual support across 70+ languages

Serve international guests in their language. Same tone, same accuracy. One agent handles English, Spanish, French, Mandarin, Arabic, and dozens more. No separate deployments needed.

Smooth handover to human staff

When a request needs a human touch, the agent escalates with full conversation context intact. So guests never have to repeat themselves and your team steps in fully informed.

Analytics and guest satisfaction reporting

Track resolution rates, response times, booking conversions, and CSAT scores in real time. Use conversation logs and A/B experiments to find drop-off points and improve agent performance over time.

Sécurité et infrastructure de niveau entreprise à grande échelle

Foreground

Créez votre premier chatbot hospitality

Créez sur la plateforme

Concevez, testez et déployez votre chatbot hospitality depuis un tableau de bord intuitif, sans coder.

Créer un chatbotContacter les ventes
Create Agent

Construire avec l’API

Intégrez le chatbot à vos propres applications grâce à notre API REST et nos SDK pensés pour les développeurs.

Obtenir une clé APILire la documentation
Create Agent APIs

Questions fréquentes

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La plateforme de voix IA la plus réaliste

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