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Sessions approfondies avec des experts du secteur et l’équipe ElevenLabs

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Événements à venir

ElevenLabs Startup Grant Demo Day, Wednesday, October 21st.

ElevenLabs Startup Grant Demo Day

Join us for Demo Day, where 11 founders from the ElevenLabs Startup Grant program pitch live what they've built. Hear firsthand how top founders are building with ElevenLabs, and see who walks away with the prizes. What we'll showcase: - 11 live pitches from founders in the ElevenLabs Startup Grant program, each showing a real product built on ElevenLabs - What today's most promising voice-AI startups are building and the problems they're solving with agents - Live judging and the reveal of the top three competing for cash prizes of $33K, $22K, and $11K plus ElevenLabs credits - The chance for winners to pitch again on the biggest stage: the 11/11 Summit in NYC - Whether you're a founder, an investor, or building with voice AI yourself, this is a first look at where the next generation of voice-AI companies is headed.

Eleven Creative webinar promotion: “Make Ads Worth $100K,” with Ryan Bast and Andi Bucescu.

Live Workshop: How to Make a Catchy Ad, Start to Finish, in ElevenCreative

You can skip an ad. It's a lot harder to skip a jingle stuck in your head. The Search, our $100,000 global ad competition, puts audio front and center. In our upcoming live workshop, we're building a complete ad from scratch in ElevenCreative: jingle, voice, sound effects, and visuals, all the way to final export. You'll leave with a repeatable workflow for making ads people actually remember, plus everything you need to turn your own into a competition entry. What we'll cover: - How to write a jingle that sticks, using three principles demoed live in V4: a simple melody with one surprise, a tempo that makes it move, and short, rhymed, crystal-clear lyrics - How to set yourself up for success with strong reference images, fast first drafts, and no endless editing loops - How to bring voice, music, SFX, and visuals together in Studio so your ad feels like one cohesive piece - How to take what you've built and enter it into The Search We'll also have a live Q&A on anything from workflow to rules. Register to attend live or receive a link to the recording. What is The Search? The brief: invent a fictional brand, and create a ~30 second ad for it with an original jingle made in ElevenCreative. It can be funny, strange, emotional, or completely unexpected. The only real expectation is that it should be impossible to get out of someone’s head. We’re distributing $100,000 in prizes across 11 winners, including a $50,000 grand prize. The 11 winners will also receive something money can’t buy: a seat at the table. They will be invited for an exclusive 30-minute 1:1 with ElevenLabs' Creative Production team to pitch their ideas and receive feedback. You can enter on your own or with a team, and you can submit more than one entry. Submissions are now open, and they close on November 1, 2026 at 11:59pm PST. Read the full rules here - elevenlabs.io/creative/thesearch

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How AI Agents Reshape Customer Experience

From Deflection to Resolution: How AI Agents Reshape Customer Experience

Deflection was the old playbook. Fewer calls, fewer tickets, a cleaner dashboard. But customers still called back, escalated, or left, because the problem that started the contact never got solved. That’s changed. AI agents now talk naturally by voice and chat, take action in your systems, and hand off to a human cleanly when needed. Join ElevenLabs’ Nidal Laaziz and Ryan Borgesius for a live webinar where we’ll break down what AI agents can actually resolve, and how to measure and launch them, including demos for financial services, telco, and retail & e-commerce use cases. What we’ll cover: - Why deflection rate misleads, and the metrics to track instead - What modern AI agents can handle, with demos showing it in action for retail & e-commerce, financial services, and telco - Where humans still belong, and how to pass context along at handoff - How to choose where to start, and what to check before going live We’ll also have a live Q&A at the end. Register to attend live or receive a link to the recording.

Webinaire ElevenLabs : ajoutez un réceptionniste IA à votre catalogue, mardi 15 octobre.

Live workshop: Add an AI receptionist to your catalog

Your customers are losing calls every day. Medical practices, accounting firms, law firms, local businesses: the switchboard is saturated, nobody picks up, and the team spends its day on the phone instead of doing its actual job. They're asking you to solve this inside your product. You have two options: build a full voice layer in-house, which costs you several quarters of engineering on something that isn't your product. Or plug in a third-party receptionist that sits next to your solution and captures the customer relationship. Both cost you. This workshop is built for software vendors. The goal: you leave with a solution you can deliver turnkey to your customers. Lenaig Guilleux (GTM France), Maxime Aubert (FDE France) and Shana Inch (GTM France) will build a phone receptionist agent live on a regulated vertical, and show the three ways to integrate it into your product. On the agenda: - A phone receptionist agent built live, from scratch to first test call, on a real practice scenario: appointment booking, qualification, transfer - The three levels of integration depending on your architecture: turnkey agent, voice engine inside your stack, or TTS and STT as separate components via the API - One platform, multiple verticals: what changes between a medical practice, an accounting firm and a local business, and what stays the same - What compliance requires for your customers in regulated sectors: data hosted in Europe, GDPR, EU AI Act Whether you build vertical software for healthcare, accounting, legal or local commerce, this workshop shows you what you can deliver to your customers without building the voice layer yourself.

Help and support chatbot screens users for severe symptoms and abdominal bloating.

Behind the Agent: Reaching At-Risk Patients When Minutes Matter

As remote patient monitoring scales, so does the volume of abnormal readings that need a response. You can add staff, optimize queues, and redesign workflows, but there’s still a gap between the alert firing and actually reaching the patient. Cadence took a different path. Rachel Wang joins ElevenLabs for a behind-the-scenes conversation on the voice agent that now calls patients automatically the moment a vital goes out of range - and what it took to get it safe enough to talk to a patient. Rachel Wang, Vice President of Engineering, Cadence Caleb Wright, Enterprise Deployment, ElevenLabs John Durovsik, Growth, ElevenLabs What we'll cover: - What the workflow looked like before: alerts routed through a touchtone IVR, clinicians dialing patients by hand, and why hiring couldn't scale with the patient base - How the agent triggers on an out-of-range reading, runs a symptom assessment, and either resolves the alert per Cadence's protocols or warm-transfers to a nurse on the 24/7 team - Real metrics: 97% reduction in time to patient contact, 47% higher answer rate than human outreach, and 250,000 calls handled in the first seven months - Why patients answer an agent more often than a person, and what that changed about how Cadence designs outreach - What had to be true on clinical safety and escalation design before the agent was allowed to speak to a patient - Where Cadence draws the line between what the agent resolves and what always goes to a clinician

Annonce d’un atelier ElevenLabs sur l’automatisation du service client et des ventes par IA.

Workshop en direct : Automatisez votre service client et vos ventes avec des agents IA

La plupart des équipes service clients et ventes n'ont que deux options face à la croissance des volumes : mobiliser plus d'agents humains, ou déployer des chatbots basiques qui craquent dès que la conversation se complique. Les deux ont un coût, en budget, ou en expérience client. Lors de ce workshop en direct, on construit un agent vocal ElevenLabs en direct, de zéro jusqu'au premier appel fonctionnel, pour vous montrer à quel point le déploiement est simple. Au programme : - Comment Klarna a divisé par 10 le temps moyen de résolution de ses tickets de support client aux États-Unis grâce aux agents vocaux ElevenLabs - Comment Insurely a automatisé son service client 24h/24 avec des agents vocaux, tout en faisant progresser ses ventes sans augmenter ses effectifs - Création d'un agent vocal en direct : configuration, voix, logique métier, jusqu'au premier appel test - Ce qu'il faut vraiment en interne pour passer d'un prototype à un agent en production, pas de code, juste de la configuration - Live Q&A avec l'équipe qui construit l'agent Que vous pilotiez le service client ou les ventes, ce workshop vous montre comment déployer votre premier agent AI dès aujourd'hui.

ElevenLabs live workshop: “Outbound Calls People Want to Answer,” Friday, September 11 at 11 AM CEST.

Live Workshop: Outbound Calls People Want to Answer

Most people dread outbound calls, and most companies know it. That's usually why outbound gets deprioritized in favor of "safer" use cases like support, even though it's often where voice agents can move the needle fastest: reactivating revenue, catching account issues early, reaching leads while they're still warm. The problem is that most outbound voice agent projects fail, not because the technology can't do it, but because they're scoped wrong from the start. In this live workshop, we'll walk through why that happens and how to plan an outbound project that actually gets used, not shelved after the pilot. We'll go deep on the outbound use cases driving results right now: reactivating dormant customers, proactive account check-ins, and targeted calls to opted-in leads. We'll also cover how customer support fits into the same voice strategy, as one piece of the picture rather than the whole story. What we'll cover: - Why voice agent projects fail - How to scope and plan for success - Outbound use cases: reactivating customers, account check-ins, and calls to opted-in leads - Customer support as one example, and how it connects to outbound When: Friday, September 11 at 11:00 AM CEST

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Live Workshop: Build Full Campaigns with AI

Marketing teams can now take a campaign from concept to finished video without handing it off between agencies, editors, and sound. In this workshop for marketing leaders and their teams, Luke Harries (Head of Growth, ElevenLabs) and Aneri Amin (Product and Growth, ElevenCreative) show how brands use AI voice, music, image, and video models to move campaigns through production on a shorter cycle, while keeping voice, visual style, and brand assets consistent across every asset. Want to get hands on? Build along during the session and leave with a campaign concept for your own brand, with visuals, a voiceover, and music. What we'll cover: - A full campaign built live, from brief to finished video - Dozens of variants from a single campaign by swapping copy, voice, visuals, or language for each channel and market - Brand consistency at volume, using your own voices and visual direction - How teams run this alongside existing in-house and agency production, with shared workspaces and API access

ElevenLabs and Comarch event on AI agents, hosted by Paweł Jaszczurovski.

Kulisy agenta AI: Jak Comarch wdraża agentów w swoich produktach i procesach

Comarch implementuje agentów AI w swoich produktach i wewnętrznych procesach, razem z ElevenLabs, zamiast robić to wyłącznie własnymi siłami. Tomasz Stachlewski, CTO Comarch, opowie, gdzie dziś jest firma i dlaczego partnerstwo z frontier labami wygrało z budową solo. Pokażemy, jak to wyglądało w praktyce: konkretne projekty, tygodniowe sprinty z Forward Deployed Engineers ElevenLabs i to, jak Comarch zbudował swój wewnętrzny odpowiednik tego modelu po drugiej stronie stołu. Na zakończenie omówimy status wdrożenia i wyciągnięte wnioski. Co omówimy: - Gdzie jest dziś Comarch i dokąd zmierza jego strategia technologiczna - Dlaczego partnerstwo - Comarch, ElevenLabs - Współpraca: jak działały ze sobą zespoły Comarch i Forward Deployed Engineering w ElevenLabs - Wdrażanie agentów w praktyce - proces, wnioski, dalsze kroki

ElevenLabs workshop announcement about peak season support readiness, July 29th, 11AM CEST.

Live Workshop: Peak Season Is Here. Is Your Support Ready?

Most travel and hospitality teams hit peak season with one of two choices: throw more headcount at the support queue, or let response times slide and hope guests forgive the wait. Both cost you, in budget or in loyalty. In our upcoming live workshop, we're opening up the platform to show exactly how travel teams are using voice AI to cut cost-to-serve and open up new guest experiences with ElevenLabs. What we'll cover: - Where voice AI actually creates leverage across the travel journey: support, sales qualification, and in-app experiences like concierge and tour guides - A voice agent built live, from scratch. Handling a real peak-season travel scenario end to end - How agents hold context, act in real time (rebooking, tracking, rerouting), and respond in 90+ languages without extra headcount - Live Q&A with the team building it

Event titled "Behind the Agent: Learnings From Deploying AI in Healthcare" with host details.

Behind the Agent: Learnings From Deploying AI in Healthcare

Healthcare is entering an agentic AI era. Every hold time or manual intake form is now an opportunity where an AI agent can take on the high-volume, low-complexity work that pulls staff away from care. In this session, ElevenLabs and Slalom will look at where AI agents are actually being deployed across healthcare - from provider systems to health payers - and what it takes to move from pilot to production. And Renown Health's Chief Marketing and Customer Experience Officer, Cristal Woodley will share her vision for realizing connected customer experiences across the patient journey. What we'll cover: - Where agentic AI is already reducing administrative load across healthcare - A live demo of an AI agent handling a real healthcare interaction - What health systems consistently underestimate when deploying agents - change management, integration, and governance - Renown Health's perspective on where conversational agents fit into their roadmap, and what has to be true on trust, clinical safety, and brand voice before an agent talks to a patient - Where the technology is ready today, and where it's headed over the next 12 to 18 months

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