Passer au contenu
Se connecterInscrivez-vous
Contactez-nousSe connecter
ElevenAgents

AI Chatbot for Retail. 24/7 Support, Personalization and Higher Conversions

Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

Créer un chatbotContacter les ventes
Appeler un agent
Recevoir un appel
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Découvrez les chatbots pour retail par ElevenAgents

Your always-on retail assistant, built to convert and resolve

Deploy conversational AI agents across your storefront, app, and messaging channels. Answering questions, tracking orders, and guiding shoppers from discovery to checkout.

Resolve more, spend less

Automate order status, returns, availability, and FAQs so agents focus on conversations that need a human. Fewer tickets, lower costs, faster resolution for every shopper.

Serve every shopper, every hour

Your customers shop at midnight, during flash sales, and across time zones. An always-on AI chatbot answers instantly in their language. Across 70+ languages. So coverage gaps never cost you a sale.

Turn conversations into conversions

Turn browsers into buyers with guided discovery, live stock checks, and abandoned cart recovery. No support intervention required.

Créez votre chatbot une fois, utilisez-le partout

Échangez avec vos clients là où ils se trouvent, tout en gardant une vue sur chaque conversation depuis un seul tableau de bord, sans changer de canal.

Foreground

Une seule plateforme pour chaque workflow retail

Connectez-vous à vos systèmes et personnalisez votre chatbot pour qu’il suive exactement vos procédures.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Intégrez facilement avec les outils que vous utilisez déjà

Connect your AI retail agent to Shopify, Salesforce, HubSpot, Zendesk, Twilio, Stripe, and more. Real backend integration is what separates a useful assistant from a scripted FAQ bot.

Shopify

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

Intégrez ElevenLabs Agents avec ShopifyIntégrez ElevenLabs Agents avec Shopify
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Intégrez ElevenLabs Agents avec SalesforceIntégrez ElevenLabs Agents avec Salesforce
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

Intégrez ElevenLabs Agents avec HubspotIntégrez ElevenLabs Agents avec Hubspot
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Intégrez ElevenLabs Agents avec ZendeskIntégrez ElevenLabs Agents avec Zendesk
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Intégrez ElevenLabs Agents avec TwilioIntégrez ElevenLabs Agents avec Twilio
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Intégrez ElevenLabs Agents avec StripeIntégrez ElevenLabs Agents avec Stripe
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Intégrez ElevenLabs Agents avec ZapierIntégrez ElevenLabs Agents avec Zapier
Voir tout

Des chatbots retail qui comprennent les émotions et le contexte

Les chatbots expressifs s’adaptent aux émotions réelles des clients et guident chaque échange vers une meilleure issue, même dans les situations délicates.

Des conversations naturelles et humaines

Offrez à votre chatbot une voix réaliste en quelques secondes. Contrôlez le ton pour qu’il puisse désamorcer, guider et rassurer vos clients, même sous pression.

Transferts rapides et riches en contexte

Définissez des règles d’escalade pour les cas complexes, puis transférez à un humain. L’historique complet du chat est synchronisé avec votre CCaaS, CRM et outils de ticketing pour un passage fluide.

Human hand-off

Instant order tracking and WISMO resolution

Connect to your order management system so shoppers get real-time order status, shipping updates, and delivery estimates. Resolve your highest-volume query at scale.

Conversational product discovery

Guide shoppers to the right product through natural conversation. Surfacing recommendations by size, preference, budget, or use case. Cut dead-end searches and increase basket size.

Returns, refunds, and order modifications

Walk customers through your returns policy, confirm eligibility, generate return labels, and provide refund status. All connected to your OMS. Complex cases escalate with full context preserved.

Branded voice experience

Deploy a voice AI chatbot that sounds like your brand. Warm, energetic, or calm. Using a custom voice built to your spec. Sub-second latency and natural turn-taking make every call feel human.

Scales with your peak season

Handle Black Friday and Cyber Monday surges without hiring seasonal agents. Our cloud-native infrastructure scales instantly so every shopper gets a fast response, regardless of volume.

No-code agent configuration

Update FAQs, return windows, scripts, and escalation rules without developer involvement. Retail teams adjust agent behavior in real time as policies change. Keeping your chatbot current and on-brand.

Sécurité et infrastructure de niveau entreprise à grande échelle

Foreground

Créez votre premier chatbot retail

Créez sur la plateforme

Concevez, testez et déployez votre chatbot retail depuis un tableau de bord intuitif, sans coder.

Créer un chatbotContacter les ventes
Create Agent

Construire avec l’API

Intégrez le chatbot à vos propres applications grâce à notre API REST et nos SDK pensés pour les développeurs.

Obtenir une clé APILire la documentation
Create Agent APIs

Questions fréquentes

Découvrez toutes les possibilités de nos chatbots

  • Salut, comment puis-je vous aider...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

  • Salut, comment puis-je vous aider...

    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • Salut, comment puis-je vous aider...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • Salut, comment puis-je vous aider...

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • Salut, comment puis-je vous aider...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Salut, comment puis-je vous aider...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Salut, comment puis-je vous aider...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • Salut, comment puis-je vous aider...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Salut, comment puis-je vous aider...

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

  • Salut, comment puis-je vous aider...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • Salut, comment puis-je vous aider...

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

  • Salut, comment puis-je vous aider...

    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance

  • Salut, comment puis-je vous aider...

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality

  • Salut, comment puis-je vous aider...

    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

  • Salut, comment puis-je vous aider...

    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare

  • Salut, comment puis-je vous aider...

    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

  • Salut, comment puis-je vous aider...

    Enterprises

    Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

    enterprises

  • Salut, comment puis-je vous aider...

    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

  • Salut, comment puis-je vous aider...

    Business

    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

    business

La plateforme de voix IA la plus réaliste

Parler aux ventesCréez un agent IA