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ElevenAgents

Enterprise Chatbot: AI-Powered Support, Automation and Compliance

Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

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Presentamos chatbots para enterprises de ElevenAgents

Less ticket volume, faster resolutions, lower cost to serve

Omnichannel AI agents handle customer support, sales qualification, and employee self-service at scale. So your team spends time on work that actually requires a human.

Deflect tickets before they reach your team

AI agents resolve common requests. Account inquiries, order status, password resets, policy questions. Instantly and without agent involvement, reducing inbound volume and cost per interaction.

Cover every channel, every time zone

Deploy once across web, voice, WhatsApp, SMS, and email. Agents handle requests 24/7 in 70+ languages. So global coverage no longer means proportional headcount growth.

Meet enterprise security and compliance needs

SOC 2 Type II, ISO 27001, PCI DSS L1, and HIPAA certified, with zero retention mode, end-to-end encryption, and regional data residency options that satisfy legal, security, and procurement review.

Crea tu chatbot una vez y úsalo en todas partes

Conecta con tus clientes donde estén y gestiona todas las conversaciones desde un solo panel, sin saltar entre canales.

ElevenAgents website chatbot UI with a sample conversation

Añade tu chatbot a tu web personalizada o a creadores de sitios como Webflow, Squarespace, Framer o Lovable.

Añade tu chatbot a tu web personalizada o a creadores de sitios como Webflow, Squarespace, Framer o Lovable.

ElevenAgents website chatbot UI with a sample conversation

Permite que tus clientes escriban a tu chatbot por SMS y reciban respuestas al instante, estén donde estén.

Dale voz a tu chatbot en unos clics y deja que gestione llamadas entrantes o salientes por ti.

Llega a tus clientes en WhatsApp con una experiencia conversacional totalmente automatizada.

Automatiza conversaciones por email y ofrece soporte rápido y consistente directamente en su bandeja de entrada.

Una sola plataforma para todos los workflows de enterprises

Conecta con tus sistemas y personaliza tu chatbot para que siga exactamente tus SOPs.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integra fácilmente con las herramientas que ya usas

Connect your enterprise chatbot to CRM, CCaaS, ticketing, scheduling, and workflow tools so agents work with live data and hand off to humans with full context intact.

Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integra ElevenLabs Agents con SalesforceIntegra ElevenLabs Agents con Salesforce
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integra ElevenLabs Agents con ZendeskIntegra ElevenLabs Agents con Zendesk
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integra ElevenLabs Agents con ServiceNowIntegra ElevenLabs Agents con ServiceNow
Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

Integra ElevenLabs Agents con GenesysIntegra ElevenLabs Agents con Genesys
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

Integra ElevenLabs Agents con HubspotIntegra ElevenLabs Agents con Hubspot
Slack

Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation

Integra ElevenLabs Agents con SlackIntegra ElevenLabs Agents con Slack
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integra ElevenLabs Agents con TwilioIntegra ElevenLabs Agents con Twilio
Ver todo

Chatbots de enterprises que entienden emociones y contexto

Chatbots expresivos que se adaptan a las emociones reales de tus clientes y guían cada conversación hacia el mejor resultado, incluso en situaciones delicadas.

Conversaciones naturales y humanas

Dale a tu chatbot una voz realista en segundos. Controla el tono como nunca antes para que pueda calmar, guiar y tranquilizar a tus clientes, incluso bajo presión.

Transferencias rápidas y con contexto

Define reglas de escalado para casos complejos y transfiere a humanos cuando sea necesario. Todo el historial de chat se sincroniza con tu CCaaS, CRM y sistema de tickets para una transición fluida.

Human hand-off

Visual workflow builder

Design multi-step agent flows with intent-based routing, deterministic handoff rules, and human escalation paths. Without writing code. Version control and A/B testing are built in.

Deep system integrations

Connect to your CRM, CCaaS, ticketing, and ERP systems via native connectors or the MCP API layer. Agents read and write live data so every response is grounded in current records.

LLM-agnostic architecture

Bring your own LLM or use ElevenLabs-hosted models. Domain-tune for your industry terminology, plug in your knowledge base, and swap underlying models without rebuilding your agent logic.

Voice agents with sub-second latency

Purpose-built TTS and STT models. Co-optimized in a single pipeline. Deliver natural, real-time voice interactions across phone and web without the latency gaps that break conversation flow.

Agent assist and human handoff

When a conversation needs a human, agents transfer full context. Transcript, intent, and CRM data. To the live agent, so customers never repeat themselves and AHT stays low.

Real-time analytics and conversation logs

Track deflection rates, resolution times, CSAT, and escalation patterns from a single dashboard. Conversation logs feed continuous improvement without manual review overhead.

Seguridad e infraestructura a escala para empresas

Enterprise data protection developers

Los datos se cifran tanto en tránsito como en reposo, con soporte para cumplimiento SOC 2, HIPAA y RGPD. Disponibles opciones de residencia regional de datos y modos de retención cero para un control más estricto.

Los datos se cifran tanto en tránsito como en reposo, con soporte para cumplimiento SOC 2, HIPAA y RGPD. Disponibles opciones de residencia regional de datos y modos de retención cero para un control más estricto.

Permissions

Configura permisos detallados para equipos y colabora en toda la empresa compartiendo voces, recursos y activos entre tus agents y el flujo de producción de contenido.

Nuestro equipo garantiza un lanzamiento sin complicaciones y mantiene tus operaciones funcionando de forma fiable, ofreciendo un rendimiento constante y tranquilidad.

Crea tu primer chatbot de enterprises

Crea en la plataforma

Diseña, prueba y lanza tu chatbot de enterprises desde un panel intuitivo, sin necesidad de programar.

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Create Agent

Crea con la API

Integra el chatbot en tus propias aplicaciones usando nuestra REST API y SDKs para desarrolladores.

Obtener clave APILeer la documentación
Create Agent APIs

Preguntas frecuentes

Descubre todo lo que puedes hacer con nuestros Chatbots

  • Hola, ¿en qué puedo ayudarte...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

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    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • Hola, ¿en qué puedo ayudarte...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • Hola, ¿en qué puedo ayudarte...

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • Hola, ¿en qué puedo ayudarte...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Hola, ¿en qué puedo ayudarte...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • Hola, ¿en qué puedo ayudarte...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Hola, ¿en qué puedo ayudarte...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • Hola, ¿en qué puedo ayudarte...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Hola, ¿en qué puedo ayudarte...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • Hola, ¿en qué puedo ayudarte...

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

  • Hola, ¿en qué puedo ayudarte...

    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance

  • Hola, ¿en qué puedo ayudarte...

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality

  • Hola, ¿en qué puedo ayudarte...

    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

  • Hola, ¿en qué puedo ayudarte...

    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare

  • Hola, ¿en qué puedo ayudarte...

    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

  • Hola, ¿en qué puedo ayudarte...

    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

  • Hola, ¿en qué puedo ayudarte...

    Business

    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

    business

  • Hola, ¿en qué puedo ayudarte...

    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

    automotive industry

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