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ElevenAgents

Hospitality Chatbot: AI Concierge for 24/7 Guest Support and Direct Bookings

AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

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Presentamos chatbots para hospitality de ElevenAgents

Your AI concierge, available around the clock

Hospitality chatbots built on ElevenAgents handle the full guest journey. Pre-arrival, booking, in-stay concierge, and post-stay follow-up. So your team focuses on the moments that matter most.

Drive more direct bookings

Answer availability questions, guide bookings, and surface upgrades before guests reach an OTA. Every conversation grows revenue without growing commission costs.

Answer every guest, instantly

AI agents handle high-volume inquiries across web chat, WhatsApp, SMS, and email 24/7. No wait times, lower call volume, and high satisfaction scores even during peak season.

Free your staff for high-touch service

Automate FAQs, reservation changes, check-in guidance, and housekeeping calls so your team can focus on in-person service that builds loyalty and drives return visits.

Crea tu chatbot una vez y úsalo en todas partes

Conecta con tus clientes donde estén y gestiona todas las conversaciones desde un solo panel, sin saltar entre canales.

Foreground

Una sola plataforma para todos los workflows de hospitality

Conecta con tus sistemas y personaliza tu chatbot para que siga exactamente tus SOPs.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integra fácilmente con las herramientas que ya usas

Connect your hospitality chatbot to your CRM, helpdesk, payments, and workflow tools - guest data stays in sync and your team spends less time switching between systems.

Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Integra ElevenLabs Agents con StripeIntegra ElevenLabs Agents con Stripe
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integra ElevenLabs Agents con ZendeskIntegra ElevenLabs Agents con Zendesk
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

Integra ElevenLabs Agents con HubspotIntegra ElevenLabs Agents con Hubspot
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integra ElevenLabs Agents con TwilioIntegra ElevenLabs Agents con Twilio
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Integra ElevenLabs Agents con ZapierIntegra ElevenLabs Agents con Zapier
Make

Empower your AI voice agents to orchestrate complex workflows across any system through natural conversation

Integra ElevenLabs Agents con MakeIntegra ElevenLabs Agents con Make
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integra ElevenLabs Agents con SalesforceIntegra ElevenLabs Agents con Salesforce
Ver todo

Chatbots de hospitality que entienden emociones y contexto

Chatbots expresivos que se adaptan a las emociones reales de tus clientes y guían cada conversación hacia el mejor resultado, incluso en situaciones delicadas.

Conversaciones naturales y humanas

Dale a tu chatbot una voz realista en segundos. Controla el tono como nunca antes para que pueda calmar, guiar y tranquilizar a tus clientes, incluso bajo presión.

Transferencias rápidas y con contexto

Define reglas de escalado para casos complejos y transfiere a humanos cuando sea necesario. Todo el historial de chat se sincroniza con tu CCaaS, CRM y sistema de tickets para una transición fluida.

Human hand-off

Booking and reservation assistance

Guide guests through availability checks, room selection, and direct booking. Connected to your booking engine for real-time confirmation and PMS sync. Capture bookings that would otherwise go to OTAs.

In-stay concierge and upsell

Handle restaurant reservations, spa bookings, late checkout requests, and housekeeping calls mid-stay. Surface timely upgrade offers and amenity packages at the right moment in the conversation.

Omnichannel guest messaging

Deploy across web chat, WhatsApp, SMS, and email. Guests reach you on their preferred channel, and every conversation lands in a unified inbox. With full context when handoff is needed.

Multilingual support across 70+ languages

Serve international guests in their language. Same tone, same accuracy. One agent handles English, Spanish, French, Mandarin, Arabic, and dozens more. No separate deployments needed.

Smooth handover to human staff

When a request needs a human touch, the agent escalates with full conversation context intact. So guests never have to repeat themselves and your team steps in fully informed.

Analytics and guest satisfaction reporting

Track resolution rates, response times, booking conversions, and CSAT scores in real time. Use conversation logs and A/B experiments to find drop-off points and improve agent performance over time.

Seguridad e infraestructura a escala para empresas

Foreground

Crea tu primer chatbot de hospitality

Crea en la plataforma

Diseña, prueba y lanza tu chatbot de hospitality desde un panel intuitivo, sin necesidad de programar.

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Crea con la API

Integra el chatbot en tus propias aplicaciones usando nuestra REST API y SDKs para desarrolladores.

Obtener clave APILeer la documentación
Create Agent APIs

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