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ElevenAgents

AI Chatbot for Retail. 24/7 Support, Personalization and Higher Conversions

Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

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Presentamos chatbots para retail de ElevenAgents

Your always-on retail assistant, built to convert and resolve

Deploy conversational AI agents across your storefront, app, and messaging channels. Answering questions, tracking orders, and guiding shoppers from discovery to checkout.

Resolve more, spend less

Automate order status, returns, availability, and FAQs so agents focus on conversations that need a human. Fewer tickets, lower costs, faster resolution for every shopper.

Serve every shopper, every hour

Your customers shop at midnight, during flash sales, and across time zones. An always-on AI chatbot answers instantly in their language. Across 70+ languages. So coverage gaps never cost you a sale.

Turn conversations into conversions

Turn browsers into buyers with guided discovery, live stock checks, and abandoned cart recovery. No support intervention required.

Crea tu chatbot una vez y úsalo en todas partes

Conecta con tus clientes donde estén y gestiona todas las conversaciones desde un solo panel, sin saltar entre canales.

ElevenAgents website chatbot UI with a sample conversation

Añade tu chatbot a tu web personalizada o a creadores de sitios como Webflow, Squarespace, Framer o Lovable.

Añade tu chatbot a tu web personalizada o a creadores de sitios como Webflow, Squarespace, Framer o Lovable.

ElevenAgents website chatbot UI with a sample conversation

Permite que tus clientes escriban a tu chatbot por SMS y reciban respuestas al instante, estén donde estén.

Dale voz a tu chatbot en unos clics y deja que gestione llamadas entrantes o salientes por ti.

Llega a tus clientes en WhatsApp con una experiencia conversacional totalmente automatizada.

Automatiza conversaciones por email y ofrece soporte rápido y consistente directamente en su bandeja de entrada.

Una sola plataforma para todos los workflows de retail

Conecta con tus sistemas y personaliza tu chatbot para que siga exactamente tus SOPs.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integra fácilmente con las herramientas que ya usas

Connect your AI retail agent to Shopify, Salesforce, HubSpot, Zendesk, Twilio, Stripe, and more. Real backend integration is what separates a useful assistant from a scripted FAQ bot.

Shopify

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

Integra ElevenLabs Agents con ShopifyIntegra ElevenLabs Agents con Shopify
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integra ElevenLabs Agents con SalesforceIntegra ElevenLabs Agents con Salesforce
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

Integra ElevenLabs Agents con HubspotIntegra ElevenLabs Agents con Hubspot
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integra ElevenLabs Agents con ZendeskIntegra ElevenLabs Agents con Zendesk
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integra ElevenLabs Agents con TwilioIntegra ElevenLabs Agents con Twilio
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Integra ElevenLabs Agents con StripeIntegra ElevenLabs Agents con Stripe
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Integra ElevenLabs Agents con ZapierIntegra ElevenLabs Agents con Zapier
Ver todo

Chatbots de retail que entienden emociones y contexto

Chatbots expresivos que se adaptan a las emociones reales de tus clientes y guían cada conversación hacia el mejor resultado, incluso en situaciones delicadas.

Conversaciones naturales y humanas

Dale a tu chatbot una voz realista en segundos. Controla el tono como nunca antes para que pueda calmar, guiar y tranquilizar a tus clientes, incluso bajo presión.

Transferencias rápidas y con contexto

Define reglas de escalado para casos complejos y transfiere a humanos cuando sea necesario. Todo el historial de chat se sincroniza con tu CCaaS, CRM y sistema de tickets para una transición fluida.

Human hand-off

Instant order tracking and WISMO resolution

Connect to your order management system so shoppers get real-time order status, shipping updates, and delivery estimates. Resolve your highest-volume query at scale.

Conversational product discovery

Guide shoppers to the right product through natural conversation. Surfacing recommendations by size, preference, budget, or use case. Cut dead-end searches and increase basket size.

Returns, refunds, and order modifications

Walk customers through your returns policy, confirm eligibility, generate return labels, and provide refund status. All connected to your OMS. Complex cases escalate with full context preserved.

Branded voice experience

Deploy a voice AI chatbot that sounds like your brand. Warm, energetic, or calm. Using a custom voice built to your spec. Sub-second latency and natural turn-taking make every call feel human.

Scales with your peak season

Handle Black Friday and Cyber Monday surges without hiring seasonal agents. Our cloud-native infrastructure scales instantly so every shopper gets a fast response, regardless of volume.

No-code agent configuration

Update FAQs, return windows, scripts, and escalation rules without developer involvement. Retail teams adjust agent behavior in real time as policies change. Keeping your chatbot current and on-brand.

Seguridad e infraestructura a escala para empresas

Enterprise data protection developers

Los datos se cifran tanto en tránsito como en reposo, con soporte para cumplimiento SOC 2, HIPAA y RGPD. Disponibles opciones de residencia regional de datos y modos de retención cero para un control más estricto.

Los datos se cifran tanto en tránsito como en reposo, con soporte para cumplimiento SOC 2, HIPAA y RGPD. Disponibles opciones de residencia regional de datos y modos de retención cero para un control más estricto.

Permissions

Configura permisos detallados para equipos y colabora en toda la empresa compartiendo voces, recursos y activos entre tus agents y el flujo de producción de contenido.

Nuestro equipo garantiza un lanzamiento sin complicaciones y mantiene tus operaciones funcionando de forma fiable, ofreciendo un rendimiento constante y tranquilidad.

Crea tu primer chatbot de retail

Crea en la plataforma

Diseña, prueba y lanza tu chatbot de retail desde un panel intuitivo, sin necesidad de programar.

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Create Agent

Crea con la API

Integra el chatbot en tus propias aplicaciones usando nuestra REST API y SDKs para desarrolladores.

Obtener clave APILeer la documentación
Create Agent APIs

Preguntas frecuentes

Descubre todo lo que puedes hacer con nuestros Chatbots

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    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

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    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

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    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

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    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

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    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

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    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

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    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

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    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

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    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

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    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

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    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

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    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

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    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

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    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

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    Enterprises

    Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

    enterprises

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    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

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    Business

    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

    business

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    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

    automotive industry

Plataforma de comunicación con IA

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