Small Business Chatbot. Automate Support, Sales and Bookings
Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.
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Presentamos chatbots para small business de ElevenAgents
One AI chatbot. Every customer conversation covered.
Small business chatbots from ElevenAgents handle support, bookings, and lead capture across every channel. So your team focuses on work that actually needs a human.
Answer every inquiry, day or night
Most customer questions arrive outside business hours. An AI chatbot handles FAQs, order status, appointments, and troubleshooting 24/7. So no inquiry goes unanswered and no lead goes cold.
Reduce support costs without reducing quality
Hiring staff for repetitive queries is costly and hard to scale. AI chatbots handle high-volume routine interactions automatically. Cutting cost per contact and freeing your team for higher-value work.
Capture and convert more leads
Visitors who don't get an immediate response leave. An AI chatbot qualifies prospects, books appointments, and collects contact details on arrival. Turning traffic into pipeline.
Crea tu chatbot una vez y úsalo en todas partes
Conecta con tus clientes donde estén y gestiona todas las conversaciones desde un solo panel, sin saltar entre canales.
Añade tu chatbot a tu web personalizada o a creadores de sitios como Webflow, Squarespace, Framer o Lovable.
Añade tu chatbot a tu web personalizada o a creadores de sitios como Webflow, Squarespace, Framer o Lovable.
Permite que tus clientes escriban a tu chatbot por SMS y reciban respuestas al instante, estén donde estén.
Dale voz a tu chatbot en unos clics y deja que gestione llamadas entrantes o salientes por ti.
Llega a tus clientes en WhatsApp con una experiencia conversacional totalmente automatizada.
Automatiza conversaciones por email y ofrece soporte rápido y consistente directamente en su bandeja de entrada.
Una sola plataforma para todos los workflows de small business
Conecta con tus sistemas y personaliza tu chatbot para que siga exactamente tus SOPs.
Un solo cerebro para todos los canales
Diseña una vez y despliega en chat, teléfono, email y WhatsApp.
Gestión de agenda
Deja que tu chatbot gestione tu agenda, añadiendo o quitando reuniones según las interacciones con clientes.
Workflows y reglas de seguridad
Protege datos sensibles limitando el acceso del chatbot y definiendo reglas claras.
Integra fácilmente con las herramientas que ya usas
Connect your AI chatbot to your CRM, scheduling platform, e-commerce store, and helpdesk - so every conversation syncs automatically and nothing requires manual follow-up.
Chatbots de small business que entienden emociones y contexto
Chatbots expresivos que se adaptan a las emociones reales de tus clientes y guían cada conversación hacia el mejor resultado, incluso en situaciones delicadas.
Conversaciones naturales y humanas
Dale a tu chatbot una voz realista en segundos. Controla el tono como nunca antes para que pueda calmar, guiar y tranquilizar a tus clientes, incluso bajo presión.
Transferencias rápidas y con contexto
Define reglas de escalado para casos complejos y transfiere a humanos cuando sea necesario. Todo el historial de chat se sincroniza con tu CCaaS, CRM y sistema de tickets para una transición fluida.
No-code setup, live in hours
Deploy a prebuilt chatbot for FAQs, appointment booking, lead capture, or order status. No developers required. Configure and go live with voice conversations the same day.
Voice and chat in one AI chatbot
Most chatbot platforms handle text only. ElevenAgents combines voice and chat in one chatbot. Talk or type across your website, WhatsApp, or phone line, without building separate bots for each.
Smooth handoff to your team
When a conversation needs a human. A complex complaint, a sensitive request, a high-value deal. The chatbot transfers it with full context attached. No repeating. No dropped conversations.
Multilingual support out of the box
Serve customers in 70+ languages with consistent tone and accuracy. Language detection routes each conversation automatically, so every caller and visitor gets the same quality of response.
Built-in analytics and conversation logs
Track containment rate, response times, lead volume, and booking conversions in one dashboard. Full conversation logs show what customers ask. And where your chatbot needs refinement.
Enterprise-grade security for small teams
SOC 2 Type II certified, with end-to-end encryption, PII redaction, and data residency options. Enterprise-grade security. No dedicated security team required.
Seguridad e infraestructura a escala para empresas
Los datos se cifran tanto en tránsito como en reposo, con soporte para cumplimiento SOC 2, HIPAA y RGPD. Disponibles opciones de residencia regional de datos y modos de retención cero para un control más estricto.
Los datos se cifran tanto en tránsito como en reposo, con soporte para cumplimiento SOC 2, HIPAA y RGPD. Disponibles opciones de residencia regional de datos y modos de retención cero para un control más estricto.
Configura permisos detallados para equipos y colabora en toda la empresa compartiendo voces, recursos y activos entre tus agents y el flujo de producción de contenido.
Nuestro equipo garantiza un lanzamiento sin complicaciones y mantiene tus operaciones funcionando de forma fiable, ofreciendo un rendimiento constante y tranquilidad.
Crea tu primer chatbot de small business
Crea en la plataforma
Diseña, prueba y lanza tu chatbot de small business desde un panel intuitivo, sin necesidad de programar.
Crea con la API
Integra el chatbot en tus propias aplicaciones usando nuestra REST API y SDKs para desarrolladores.
Preguntas frecuentes
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