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ElevenAgents

Airline chatbot: Benefits, use cases and considerations

Airline chatbots handling bookings, check-in, flight status, rebooking, and baggage support - across web, mobile, and WhatsApp - so passengers get instant answers and your agents focus on what matters.

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Presentamos chatbots para airlines de ElevenAgents

AI agents built for every step of the passenger journey

From flight search and seat selection to disruption handling and post-flight follow-up, ElevenAgents automates contact center interactions. Across every channel your passengers use.

24/7 passenger self-service

Resolve flight status checks, check-ins, and booking changes 24/7. No wait times or agent limits. Get accurate answers instantly, from midnight gate changes to weather disruption rebookings.

Lower contact center volume

Automate routine queries. FAQs, baggage tracking, itinerary lookups, seat upgrades. So your agents focus on complex rebookings, complaints, and high-value passengers.

Higher passenger satisfaction

Voice and chat agents respond in each passenger's language with the right tone. Resolving disruptions, confirming changes, and maintaining your brand across every touchpoint.

Crea tu chatbot una vez y úsalo en todas partes

Conecta con tus clientes donde estén y gestiona todas las conversaciones desde un solo panel, sin saltar entre canales.

Foreground

Una sola plataforma para todos los workflows de airlines

Conecta con tus sistemas y personaliza tu chatbot para que siga exactamente tus SOPs.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integra fácilmente con las herramientas que ya usas

Connect to your PSS, CRM, telephony, and contact center platforms so agents can act - not just respond. Sync reservations, trigger payments, and route escalations without leaving the conversation.

Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integra ElevenLabs Agents con TwilioIntegra ElevenLabs Agents con Twilio
Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

Integra ElevenLabs Agents con GenesysIntegra ElevenLabs Agents con Genesys
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integra ElevenLabs Agents con SalesforceIntegra ElevenLabs Agents con Salesforce
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integra ElevenLabs Agents con ZendeskIntegra ElevenLabs Agents con Zendesk
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Integra ElevenLabs Agents con StripeIntegra ElevenLabs Agents con Stripe
SIP Trunking

Bridge your existing telephony infrastructure with our real-time Conversational AI platform for seamless voice agent deployment

Integra ElevenLabs Agents con SIP TrunkingIntegra ElevenLabs Agents con SIP Trunking
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integra ElevenLabs Agents con ServiceNowIntegra ElevenLabs Agents con ServiceNow
Ver todo

Chatbots de airlines que entienden emociones y contexto

Chatbots expresivos que se adaptan a las emociones reales de tus clientes y guían cada conversación hacia el mejor resultado, incluso en situaciones delicadas.

Conversaciones naturales y humanas

Dale a tu chatbot una voz realista en segundos. Controla el tono como nunca antes para que pueda calmar, guiar y tranquilizar a tus clientes, incluso bajo presión.

Transferencias rápidas y con contexto

Define reglas de escalado para casos complejos y transfiere a humanos cuando sea necesario. Todo el historial de chat se sincroniza con tu CCaaS, CRM y sistema de tickets para una transición fluida.

Human hand-off

Booking and check-in automation

Guide passengers through flight search, seat selection, add-ons, and mobile check-in in one flow. Connected to your PSS and booking engine so every action updates in real time.

Real-time flight status and disruption handling

Deliver gate changes, delays, and cancellation alerts automatically. Then move into rebooking flows on disruption, cutting the inbound spike to your contact center during irregular operations.

Baggage tracking and claims support

Let passengers report missing baggage, check claim status, and get case updates via voice or chat. With seamless handoff to a human agent for complex claims, full context included.

Loyalty and ancillary sales

Surface personalized upgrade offers, lounge access, and loyalty balances from itinerary and CRM data. Turning routine support interactions into revenue moments without extra agent effort.

Multilingual support across 70+ languages

Serve passengers in their preferred language. Across voice, chat, WhatsApp, and web. With consistent accuracy and tone, so language never blocks a booking or disruption resolution.

Guardrails, escalation, and human handoff

Define when agents escalate. Emotional distress, refund disputes, complex rebookings, low confidence. And pass full conversation context so passengers never repeat themselves.

Seguridad e infraestructura a escala para empresas

Foreground

Crea tu primer chatbot de airlines

Crea en la plataforma

Diseña, prueba y lanza tu chatbot de airlines desde un panel intuitivo, sin necesidad de programar.

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Create Agent

Crea con la API

Integra el chatbot en tus propias aplicaciones usando nuestra REST API y SDKs para desarrolladores.

Obtener clave APILeer la documentación
Create Agent APIs

Preguntas frecuentes

Descubre todo lo que puedes hacer con nuestros Chatbots

  • Hola, ¿en qué puedo ayudarte...

    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

    automotive industry

  • Hola, ¿en qué puedo ayudarte...

    Call center

    Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

    call center

  • Hola, ¿en qué puedo ayudarte...

    Small business

    Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.

    small business

  • Hola, ¿en qué puedo ayudarte...

    Event management

    AI chatbots for event management that handle attendee questions, automate registration, and deliver real-time schedule updates - so your team focuses on the event, not the inbox.

    event management

  • Hola, ¿en qué puedo ayudarte...

    Ecommerce

    ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

    ecommerce

  • Hola, ¿en qué puedo ayudarte...

    Banking

    AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

    banking

  • Hola, ¿en qué puedo ayudarte...

    B2b

    B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.

    b2b

  • Hola, ¿en qué puedo ayudarte...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

  • Hola, ¿en qué puedo ayudarte...

    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • Hola, ¿en qué puedo ayudarte...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • Hola, ¿en qué puedo ayudarte...

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • Hola, ¿en qué puedo ayudarte...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Hola, ¿en qué puedo ayudarte...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • Hola, ¿en qué puedo ayudarte...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Hola, ¿en qué puedo ayudarte...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • Hola, ¿en qué puedo ayudarte...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Hola, ¿en qué puedo ayudarte...

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

  • Hola, ¿en qué puedo ayudarte...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • Hola, ¿en qué puedo ayudarte...

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

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