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Enterprise Chatbot: AI-Powered Support, Automation and Compliance

Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

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Chatbots für enterprises von ElevenAgents

Less ticket volume, faster resolutions, lower cost to serve

Omnichannel AI agents handle customer support, sales qualification, and employee self-service at scale. So your team spends time on work that actually requires a human.

Deflect tickets before they reach your team

AI agents resolve common requests. Account inquiries, order status, password resets, policy questions. Instantly and without agent involvement, reducing inbound volume and cost per interaction.

Cover every channel, every time zone

Deploy once across web, voice, WhatsApp, SMS, and email. Agents handle requests 24/7 in 70+ languages. So global coverage no longer means proportional headcount growth.

Meet enterprise security and compliance needs

SOC 2 Type II, ISO 27001, PCI DSS L1, and HIPAA certified, with zero retention mode, end-to-end encryption, and regional data residency options that satisfy legal, security, and procurement review.

Einmal erstellen, überall nutzen

Erreichen Sie Ihre Kunden dort, wo sie sind, und behalten Sie trotzdem alle Gespräche in einem zentralen Dashboard im Blick – ohne zwischen Kanälen zu wechseln.

Foreground

Eine Plattform für jeden enterprises Workflow

Verbinden Sie Ihre Systeme und passen Sie Ihren Chatbot exakt an Ihre SOPs an.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Nahtlose Integration mit Ihren bestehenden Tools

Connect your enterprise chatbot to CRM, CCaaS, ticketing, scheduling, and workflow tools so agents work with live data and hand off to humans with full context intact.

Enterprises-Chatbots mit emotionalem und kontextuellem Verständnis

Emotional ausdrucksstarke Chatbots reagieren auf echte Kundenemotionen und steuern Gespräche auch in kritischen Situationen gezielt zum Ziel.

Natürliche, menschenähnliche Gespräche

Geben Sie Ihrem Chatbot in Sekunden eine lebensechte Stimme. Sie steuern den Ton präzise, damit der Chatbot deeskalieren, führen und Kunden auch unter Druck beruhigen kann.

Schnelle, kontextreiche Übergaben

Definieren Sie Eskalationsregeln für komplexe Fälle und übergeben Sie dann an Menschen. Der komplette Chatverlauf wird für eine reibungslose Übergabe an Ihr CCaaS, CRM und Ticketsystem synchronisiert.

Human hand-off

Visual workflow builder

Design multi-step agent flows with intent-based routing, deterministic handoff rules, and human escalation paths. Without writing code. Version control and A/B testing are built in.

Deep system integrations

Connect to your CRM, CCaaS, ticketing, and ERP systems via native connectors or the MCP API layer. Agents read and write live data so every response is grounded in current records.

LLM-agnostic architecture

Bring your own LLM or use ElevenLabs-hosted models. Domain-tune for your industry terminology, plug in your knowledge base, and swap underlying models without rebuilding your agent logic.

Voice agents with sub-second latency

Purpose-built TTS and STT models. Co-optimized in a single pipeline. Deliver natural, real-time voice interactions across phone and web without the latency gaps that break conversation flow.

Agent assist and human handoff

When a conversation needs a human, agents transfer full context. Transcript, intent, and CRM data. To the live agent, so customers never repeat themselves and AHT stays low.

Real-time analytics and conversation logs

Track deflection rates, resolution times, CSAT, and escalation patterns from a single dashboard. Conversation logs feed continuous improvement without manual review overhead.

Sicherheit und Infrastruktur auf Enterprise-Niveau

Foreground

Erstellen Sie Ihren ersten enterprises Chatbot

Auf der Plattform entwickeln

Gestalten, testen und veröffentlichen Sie Ihren enterprises Chatbot direkt im intuitiven Dashboard – ganz ohne Programmierung.

Create Agent

Mit der API entwickeln

Integrieren Sie den Chatbot in Ihre eigenen Anwendungen mit unserer entwicklerfreundlichen REST API und den SDKs.

Create Agent APIs

Häufig gestellte Fragen

Entdecken Sie alle Möglichkeiten unserer Chatbots

  • Hallo, wie kann ich helfen...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

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    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law
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    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales
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    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas
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    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel
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    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail
  • Hallo, wie kann ich helfen...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate
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    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management
  • Hallo, wie kann ich helfen...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement
  • Hallo, wie kann ich helfen...

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health
  • Hallo, wie kann ich helfen...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies
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    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations
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    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance
  • Hallo, wie kann ich helfen...

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality
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    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government
  • Hallo, wie kann ich helfen...

    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare
  • Hallo, wie kann ich helfen...

    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance
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    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction
  • Hallo, wie kann ich helfen...

    Business

    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

    business

Die realistischste Voice-AI-Plattform