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ElevenAgents

AI Chatbot for IT Operations. Automate Support, Triage Tickets and Enable Self‑Service

AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

Chatbot erstellenKontakt Vertrieb
Agent anrufen
Anruf erhalten
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Chatbots für it operations von ElevenAgents

Always-on IT support, without the ticket backlog

Deploy AI agents that handle Tier-1 requests instantly across Slack, web, phone, and chat. Reducing repetitive tickets and delivering faster resolution at lower cost.

Deflect Tier-1 tickets at scale

Resolve password resets, access requests, software provisioning, and common issues automatically. Before they reach a human agent. Agents pull from your knowledge base and ITSM systems for accurate answers, 24/7.

Cut resolution time for every employee

Get instant answers in Slack, Teams, or a web portal. No queues. Complex issues are triaged, categorized, and routed to the right team with full context, cutting resolution time.

Integrate with your existing ITSM stack

Connect to ServiceNow, Jira, Zendesk, Okta, and Active Directory without replacing existing systems. Agents create tickets, update records, trigger provisioning, and escalate with full conversation history.

Einmal erstellen, überall nutzen

Erreichen Sie Ihre Kunden dort, wo sie sind, und behalten Sie trotzdem alle Gespräche in einem zentralen Dashboard im Blick – ohne zwischen Kanälen zu wechseln.

Foreground

Eine Plattform für jeden it operations Workflow

Verbinden Sie Ihre Systeme und passen Sie Ihren Chatbot exakt an Ihre SOPs an.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Nahtlose Integration mit Ihren bestehenden Tools

Connect AI agents to the ITSM platforms, communication tools, and automation layers your IT team already uses - so ticket creation, routing, and resolution happen inside your existing stack.

ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integrieren Sie ElevenLabs Agents mit ServiceNowIntegrieren Sie ElevenLabs Agents mit ServiceNow
Slack

Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation

Integrieren Sie ElevenLabs Agents mit SlackIntegrieren Sie ElevenLabs Agents mit Slack
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integrieren Sie ElevenLabs Agents mit ZendeskIntegrieren Sie ElevenLabs Agents mit Zendesk
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Integrieren Sie ElevenLabs Agents mit ZapierIntegrieren Sie ElevenLabs Agents mit Zapier
n8n

Build real-time AI voice agents that execute workflows across your entire tech stack - no code required

Integrieren Sie ElevenLabs Agents mit n8nIntegrieren Sie ElevenLabs Agents mit n8n
Make

Empower your AI voice agents to orchestrate complex workflows across any system through natural conversation

Integrieren Sie ElevenLabs Agents mit MakeIntegrieren Sie ElevenLabs Agents mit Make
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integrieren Sie ElevenLabs Agents mit TwilioIntegrieren Sie ElevenLabs Agents mit Twilio
Alle anzeigen

It operations-Chatbots mit emotionalem und kontextuellem Verständnis

Emotional ausdrucksstarke Chatbots reagieren auf echte Kundenemotionen und steuern Gespräche auch in kritischen Situationen gezielt zum Ziel.

Natürliche, menschenähnliche Gespräche

Geben Sie Ihrem Chatbot in Sekunden eine lebensechte Stimme. Sie steuern den Ton präzise, damit der Chatbot deeskalieren, führen und Kunden auch unter Druck beruhigen kann.

Schnelle, kontextreiche Übergaben

Definieren Sie Eskalationsregeln für komplexe Fälle und übergeben Sie dann an Menschen. Der komplette Chatverlauf wird für eine reibungslose Übergabe an Ihr CCaaS, CRM und Ticketsystem synchronisiert.

Human hand-off

Automated ticket triage and routing

Agents classify requests by type, priority, and affected system. Then route to the right team or resolve automatically. Fewer misrouted tickets, shorter queues, and easier SLA targets.

Self-service for common IT requests

Handle password resets, VPN access, software installs, account unlocks, and service catalog requests automatically. Employees get instant resolution. Your IT team gets time back for complex work.

Action execution in connected systems

Agents call your APIs and webhooks to take real action. Creating tickets, provisioning access, updating records, and triggering runbooks directly inside your ITSM and identity platforms.

Knowledge base grounding and RAG

Ground every response in your IT policies, runbooks, and docs using RAG. Answers stay accurate as your knowledge base evolves. With confidence thresholds and human fallback for uncertain queries.

Smooth escalation to human agents

When a request exceeds automation scope or needs human sign-off, agents hand off cleanly. Passing conversation history, ticket context, and priority so employees never repeat themselves.

Enterprise security and audit controls

Role-based access, SSO, end-to-end encryption, and full conversation logging keep deployments compliant and auditable. SOC 2 Type II certified, with zero retention mode and data residency options.

Sicherheit und Infrastruktur auf Enterprise-Niveau

Foreground

Erstellen Sie Ihren ersten it operations Chatbot

Auf der Plattform entwickeln

Gestalten, testen und veröffentlichen Sie Ihren it operations Chatbot direkt im intuitiven Dashboard – ganz ohne Programmierung.

Chatbot erstellenVertrieb kontaktieren
Create Agent

Mit der API entwickeln

Integrieren Sie den Chatbot in Ihre eigenen Anwendungen mit unserer entwicklerfreundlichen REST API und den SDKs.

API-Schlüssel erhaltenDokumentation lesen
Create Agent APIs

Häufig gestellte Fragen

Entdecken Sie alle Möglichkeiten unserer Chatbots

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Die realistischste Voice-AI-Plattform

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