- Chatbot /
- Business
Chatbot for Business: Automate Support, Sales and Lead Generation with AI
AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.
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Introducing AI chatbots for business by ElevenAgents
One chatbot. Every customer conversation.
From inbound support and lead qualification to booking, billing, and after-hours coverage, ElevenAgents handles conversations your team can't always get to. Across every channel your customers use.
Always-on customer coverage
Answer support questions, capture leads, and handle routine requests around the clock. So your team picks up in the morning with work already done, not a backlog to clear.
Deploy without a development team
Connect your knowledge base, configure your workflows, and go live across web, phone, and messaging channels without writing code. Most businesses have an agent running the same day.
Scale without scaling headcount
Handle hundreds of simultaneous conversations during peak periods without hiring. ElevenAgents routes, escalates, and resolves. So your team focuses on work that actually requires a human.
Build your chatbot once and use it everywhere
Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.

One platform for every business workflow
Connect to your operating systems and customize your chatbot to follow your exact SOPs.
One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
Schedule management
Allow your chatbot to manage your schedule, adding and removing meetings directly based on customer interactions.
Workflows and guardrails
Protect high-risk data by scoping the chatbot's access and defining rules.



One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
Integrate seamlessly with the tools you already use
Connect your chatbot to your CRM, helpdesk, calendar, and automation tools - so every conversation updates records, routes to the right team, and fits your existing workflow.
Hubspot
Power your AI voice agents with rich CRM context for personalized, real-time customer interactions
Salesforce
Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability
Zendesk
Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows
Calendly
Enable your AI voice agents to handle real-time appointment scheduling through natural voice conversations
Zapier
Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.
Slack
Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation
Stripe
Enable real-time voice commerce with secure, conversational payments through your AI agents
Emotionally and contextually aware business chatbots
Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.
Natural, human-like conversations
Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.

Fast, context-rich handoffs
Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.
Knowledge base and accurate answers
Upload your docs, URLs, and internal content. Your agent answers from your actual business data. Not generic web knowledge. Reducing wrong answers and keeping responses on-brand.
Lead qualification and routing
Ask the right questions, score intent, and route high-value prospects to your sales team via CRM, Slack, or live chat handoff. So no qualified lead waits or goes cold.
Multichannel deployment
Design your agent once and deploy it across your website, WhatsApp, phone, and messaging apps. One configuration, consistent experience across every channel your customers use.
Human handoff when it counts
Intent classification routes sensitive, complex, or high-value conversations to a live agent automatically. With full conversation context passed through so nothing needs to be repeated.
Real-time analytics and conversation logs
Track resolution rates, containment, and drop-off points across every conversation. Use the data to improve flows, update training content, and measure ROI over time.
Enterprise-grade security
SOC 2 Type II certified, with end-to-end encryption, zero retention mode, and GDPR compliance options. Your customer data stays protected whether you're a startup or a global enterprise.
Enterprise-grade security and infrastructure at scale

Create your first business chatbot
Create a chatbot
Design, test, and deploy your business chatbot from an intuitive dashboard with no code required.

Build with the API
Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.

Frequently asked questions
Explore all the possibilities of our Chatbots

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call centerCall center
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small businessSmall business
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event managementEvent management
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ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

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bankingBanking
AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

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b2bB2b
B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.

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airlinesAirlines
Airline chatbots handling bookings, check-in, flight status, rebooking, and baggage support - across web, mobile, and WhatsApp - so passengers get instant answers and your agents focus on what matters.

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salesSales
AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline - 24 hours a day, across every channel your team already uses.

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saasSaas
AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk - available 24/7 across every channel your users prefer.

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travelTravel
Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support - across web, WhatsApp, and voice, in 70+ languages.

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retailRetail
Handle order tracking, returns, product discovery, and post-purchase support - 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

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real estateReal estate
Capture, qualify, and schedule serious buyers 24/7 - never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

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property managementProperty management
Handle tenant questions, maintenance requests, and leasing inquiries 24/7 - without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

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procurementProcurement
ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

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mental healthMental health
Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

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marketing agenciesMarketing agencies
AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

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it operationsIt operations
AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

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insuranceInsurance
AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

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hospitalityHospitality
AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

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governmentGovernment
Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.