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Travel and Hospitality

Deliver First-Class Service with Conversational AI

Automate reservations and enhance service with conversational agents. Our technology manages bookings, delivers real-time support, and improves every customer interaction.

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Support Automation

Automate Post-Booking Support at Scale

Manage booking changes, flight status, baggage questions, and cancellations with always-on voice agents—fully integrated into your IVR and support stack. Reduce handle times, improve CSAT, and scale service without adding headcount.

On-demand concierge

Convert inbound demand and drive bookings

Capture every opportunity to convert and upsell, Handle inbound booking requests and make tailored recommendations — whether it’s reserving a room, offering premium seating, or suggesting excursions. Available 24/7 across voice and chat.

Elevate Every Guest Interaction

From pre-trip planning to post-checkout feedback, support every stage of the travel journey with voice agents powered by real-time speech, LLMs, and your operational data.

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    Multilingual support

    Engage guest globally with support for 31 languages.

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    Thousands of voices

    Match your brand’s identity with the perfect voice, or localize with regional accents to boost engagement and conversion.

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    Grounded in your data

    Tailor each conversation with dynamic prompts and real-time customer context like booking details, preferences, or loyalty status.

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    Works with your stack

    Integrate with Aircall, Genesys, Symfoney POS, or any reservation system. No rip-and-replace needed.

Built to scale your operations, securely

Enterprise grade security

Your data security is our priority. We're certified SOC2 and GDPR compliant, and our optional Zero Retention Mode ensures none of your content or data are retained on our servers. End-to-end encryption further protects data sent to and from our models.
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GDPR Compliant
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HIPAA Compliant
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AICPA SOC II
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End-to-end encryption
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Zero retention mode
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CCPA Compliant
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EU Data Residency

Enterprise Support and SLA’s

Your dedicated support team and our custom Service Level Agreements ensure your operations are always running smoothly, giving you the best of both worlds: uninterrupted performance and peace of mind
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Built for large teams and organizations

Our platform is designed to meet the needs of big teams by streamlining project collaboration and management with unlimited user seats and helpful intra-team communication and asset sharing solutions
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Custom pricing based on your needs

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Conversational AI

$0.08/minute and lower

Speech transcription

$0.22/hour and lower

Audio quality

128 kbps, 44.1kHz

API formats

16kHz PCM, uLaw

Features & capabilities

Text to Speech
Speech to Text
Conversational AI
Instant voice cloning
Professional Voice Cloning
44.1kHz PCM audio output via API

Creation & collaboration

Studio
Dubbing Studio
Multi seats & workspaces for team collaboration
ElevenStudios fully managed dubbing service

Integration & scalability

API Access
Custom SSO
Elevated concurrency limits

Support & compliance

Commercial license
Custom terms & assurance around DPA/SLAs
BAAs for HIPAA customers
Significantly discounted pricing at scale
Priority support
ElevenLabs

Create with the highest quality AI Audio

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