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Human-like AI customer support
Real-time, natural AI-powered support that resolves issues instantly and scales with demand.
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Introducing ElevenAgents for customer support
Automate support without losing the human touch
Omnichannel AI-powered agents span the full customer journey. Helping your team deliver better CX at lower cost, without compromising on quality or compliance.
Resolve routine queries instantly
AI customer support agents handle order tracking, billing, and account issues in seconds. Deflecting most inbound traffic, lowering cost per resolution, and improving response times at scale.
Free up human agents for complex cases
By automating repetitive tasks, your support team gains capacity to focus on high-value conversations that require empathy, strategy, or compliance expertise.
Meet enterprise compliance requirements
SOC 2 Type II, GDPR, and HIPAA certified, with zero retention mode, VPC deployment, and end-to-end encryption. So customer data stays protected at every step.
Conversational agents for every support workflow
Deploy AI-powered agents tailored to your team structure, customer type, and channel. No matter how specific the workflow.
SupportBot
Resolve account inquiries, product questions, and service issues across voice and chat. With context pulled from your CRM and helpdesk for faster, more accurate resolution.
Resolve account inquiries, product questions, and service issues across voice and chat. With context pulled from your CRM and helpdesk for faster, more accurate resolution.
BillBot
Handle payment questions, plan changes, balance inquiries, and dispute intake. Synced to your billing and CRM systems in real time, without human intervention for routine cases.
Walk customers through device setup, connectivity issues, and self-service steps. Escalating to live agents with full conversation context when the issue requires it.
Automate status updates, return initiations, refund inquiries, and delivery exceptions. Integrated with your OMS and logistics stack for real-time accuracy.
When issues exceed agent scope, transfer to live staff with full context. Conversation history, intent, and account data. So customers never need to repeat themselves.
Run automated outreach for case resolution confirmations, appointment reminders, and satisfaction surveys. In the customer's preferred language across voice and SMS.
Hours of conversations every month
One platform for every support workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.
Built for the customer journeys that matter most
Serving e-commerce and retail, SaaS, and financial services teams with ElevenAgents.
E-commerce and retail support teams
Handle order issues, returns, product questions, and post-purchase follow-up across web and voice. Integrated with your OMS and logistics stack for real-time order data.
SaaS and technology help desks
Support users through onboarding, billing, troubleshooting, and feature questions in the customer's preferred language. Synced with your CRM and ticketing platform.
Financial services contact centers
Automate account inquiries, payment support, and dispute intake with compliance-grade guardrails. Connected to your core banking and case management systems.
Emotionally aware voice agents for customer support
Emotionally expressive agents adapt to real customer emotion. Connecting with every customer the way your best operators would, because every interaction shapes how they remember you.
Expressive, natural voices
Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones your customers trust most.
Sub-second latency
Natural, real-time voice interactions without awkward pauses. So conversations flow the way customers expect.
Multilingual support
Support customers in 70+ languages with consistent tone and clarity. So language is never a barrier to resolution.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.
Get started with AI-powered customer support today
Build your first support agent
Design, test, and deploy AI support agents with the ElevenAgents visual builder. No engineering team required.
Integrate via API or SDK
Connect ElevenAgents to your helpdesk, telephony, or CRM via APIs, SDKs, and integrations with Salesforce, Zendesk, Twilio, and more.
Frequently asked questions
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Lead QualificationLead Qualification
Launch natural, human-sounding agents in 32 languages that engage, screen, and route prospects in real time - cutting speed-to-lead to seconds.
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Agents IntegrationsAgents Integrations
Get rid of repetitive code. We've built over 400 pre-configured integrations to help you connect your conversational AI voice agent to all types of systems.
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Conversational AIConversational AI
Deploy natural, expressive conversations in minutes. ElevenLabs delivers sub-100 ms latency, 32+ languages, and enterprise-grade security. Power dialogue that feels real, across voice and chat.
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Voice AI & Automated Call Handling for Legal PracticesVoice AI & Automated Call Handling for Legal Practices
Deliver 24/7 call handling, lead capture, and client intake for your firm with natural, human-sounding AI receptionists.
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Bilingual & Multilingual Legal Answering ServiceBilingual & Multilingual Legal Answering Service
Provide 24/7 bilingual and multilingual legal answering that sounds human, captures every lead, and delivers compliant client intake at scale.
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24/7 & After-Hours Answering Service (Property & Real-Estate)24/7 & After-Hours Answering Service (Property & Real-Estate)
Handle tenant calls, leads, and emergencies around the clock with AI-powered property management answering services
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Automated & AI-Powered Medical Answering ServiceAutomated & AI-Powered Medical Answering Service
Deliver 24/7 patient support with AI-powered voice agents that schedule, triage, and respond instantly – improving care quality while reducing staffing costs.
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Voice or Chat-to-Call: Conversational AI for Phone ExperiencesVoice or Chat-to-Call: Conversational AI for Phone Experiences
Human-like caller AI that answers, assists, and acts — in real time, across every phone experience.
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After-Hours & 24/7 Answering Service for LawyersAfter-Hours & 24/7 Answering Service for Lawyers
Never miss a client call again with a 24/7 answering service for law firms that’s fast, compliant, and always on
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Clinic, Practice & Medical Office Answering ServiceClinic, Practice & Medical Office Answering Service
Deliver 24/7 patient support, automate scheduling, and ensure HIPAA-compliant communication with natural, human-sounding voice agents.
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restaurantsRestaurants AI answering service
Try our restaurants AI answering service with a demo host assistant you can call to hear real example conversations for reservations, takeout, hours, and directions. The AI receptionist keeps things warm and efficient, confirms key details, and takes clear messages for staff follow-up when needed.
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call centerCall center Chatbots
Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.