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ElevenAgents

AI Support Agents For Customer Service

Build enterprise ready AI agents. With support for SOPs, authentication, act in systems, and escalate with context. We deliver human-like support - cutting response time, costs, and raising satisfaction from day one.

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Introducing ElevenAgents for support

AI agents for support that cut volume and improve CSAT

We design agents to resolve routine contacts, surface context for complex cases, and continuously learn - delivering predictable capacity, faster resolutions, and measurable satisfaction gains.

Deflect high-volume interactions

Agents handle order tracking, billing, password resets, and common inquiries automatically - reducing inbound queues and preserving human capacity for high-value work.

Faster time to resolution

Sub-second voice responses and immediate access to account data shorten first response time and reduce handle time for live and digital channels.

Lower cost per resolution

Automating routine work lowers operational spend while raising throughput and maintaining service levels during demand spikes.

Built with every customer service use case in mind

We focus on business outcomes relevant to telecoms, financial services, tech and marketplaces, and e-commerce - solving the operational problems that matter most to support leaders.

Foreground
0,000,000

Hours of conversations every month

The simplest enterprise ready AI customer support platform

One configuration, one set of policies, one place to improve performance. We integrate with telephony, CCaaS, CRM, and ticketing systems so agents act with full context.

Knowledge base UIKnowledge base
Integrations UIIntegrations
Workflows UIWorkflows

Features that drive reliable customer service

We deliver deterministic workflows, behavioral guardrails, and tools for ongoing quality improvement so agents operate predictably at scale.

SOP-driven agents

Upload policies and documentation to create agents that follow your procedures and escalate only when required.

Behavioral and safety guardrails

Configure automated constraints and run validation tests to enforce compliance and brand policy before launch.

Deterministic workflows

Gate high-risk operations behind step-based workflows so sensitive data is handled only through approved processes.

Emotionally aware voice agents for support

Natural, expressive voice and multilingual support help agents de-escalate and build trust in real conversations.

Expressive, human-like speech

Control tone and cadence so agents can reassure, apologize, or escalate with the right emotional response.

Sub-second responsiveness

Low-latency voice keeps conversations natural and reduces friction during live interactions.

Multilingual support

Support customers in 70+ languages with consistent tone and quality across channels.

Enterprise-grade security and infrastructure at scale

Foreground

Create your first support agent

Create an agent on the web

Upload SOPs and knowledge base content, configure guardrails, run simulations, and deploy to chat or phone without code.

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Build via API

Build on top of our powerful agent APIs and SDKs to embed agents in custom flows, link systems, and automate end-to-end actions at scale.

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Frequently asked questions

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    Voice AI Sales & SDR Agents

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    AI-Powered Customer Support & Help Desk

    Real-time, natural AI-powered support that resolves issues instantly and scales with demand.

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    Set up an always-on AI virtual receptionist using our natural, human-sounding voice agents - designed to help small businesses never miss a customer call again.

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    AI Call & Dialer Agents (Automated Outbound/Inbound Voice)

    Human-sounding, always-on AI calling system that scales customer engagement, sales, and support.

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The most realistic voice AI platform

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