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SaaS Chatbot. 24/7 AI Support, Lead Capture and CRM Integrations

AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk - available 24/7 across every channel your users prefer.

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Introducing AI chatbots for saas by ElevenAgents

Turn every user touchpoint into a resolved conversation

ElevenAgents handles the support queries, onboarding gaps, and lead qualification flows that slow your team down. So users get answers instantly and your team focuses on work that compounds.

Deflect tickets without dropping quality

Resolve L1 and L2 queries instantly using your knowledge base, product docs, and past support history. So your team handles the work that actually needs a human.

Activate users before they churn

Proactive onboarding agents guide new users to their first milestone step by step, in their preferred language. Reducing time-to-value and the drop-off that kills retention.

Qualify leads and book demos around the clock

Conversational agents capture intent, qualify prospects, and schedule demos directly in your calendar. Turning website visits into pipeline without adding headcount.

Build your chatbot once and use it everywhere

Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.

Foreground

One platform for every saas workflow

Connect to your operating systems and customize your chatbot to follow your exact SOPs.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integrate seamlessly with the tools you already use

Connect ElevenAgents to your SaaS stack - sync conversations to your CRM, route escalations to your helpdesk, trigger billing actions in Stripe, and schedule demos in Calendly.

Emotionally and contextually aware saas chatbots

Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.

Natural, human-like conversations

Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.

Human hand-off

Fast, context-rich handoffs

Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.

Knowledge base and RAG grounding

Connect your product docs, help articles, and support history so agents answer accurately from your own content. Not generic AI training data. Reduces hallucinations and keeps responses on-brand.

Workflow builder with human handoff

Design branching conversation flows for support triage, lead qualification, and billing. With configurable escalation rules that pass full context to a live agent when needed.

Omnichannel deployment

Deploy the same agent across your web widget, in-app embed, WhatsApp, and email. Built once, consistent everywhere your users already are.

CRM and helpdesk integrations

Sync conversations to Salesforce, HubSpot, Zendesk, and ServiceNow in real time. So every interaction updates your records and feeds your existing support and sales workflows.

Multilingual support in 70+ languages

Serve global users in their native language with consistent tone and accuracy. Without maintaining separate agent pipelines or translation layers for each market.

Analytics, transcripts, and conversation logs

Monitor containment rate, resolution time, and drop-off points across every conversation. With full transcripts and evaluation tools to improve agent performance over time.

Enterprise-grade security and infrastructure at scale

Foreground

Create your first saas chatbot

Create a chatbot

Design, test, and deploy your saas chatbot from an intuitive dashboard with no code required.

Create Agent

Build with the API

Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.

Create Agent APIs

Frequently asked questions

Explore all the possibilities of our Chatbots

  • Hey, how can I help...

    Call center

    Deploy AI agents that resolve customer issues across voice and chat - 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

    call center
  • Hey, how can I help...

    Small business

    Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI agent across your website, WhatsApp, and phone in hours, not weeks.

    small business
  • Hey, how can I help...

    Event management

    AI chatbots for event management that handle attendee questions, automate registration, and deliver real-time schedule updates - so your team focuses on the event, not the inbox.

    event management
  • Hey, how can I help...

    Ecommerce

    ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

    ecommerce
  • Hey, how can I help...

    Banking

    AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

    banking
  • Hey, how can I help...

    B2b

    B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.

    b2b
  • Hey, how can I help...

    Airlines

    Airline chatbots handling bookings, check-in, flight status, rebooking, and baggage support - across web, mobile, and WhatsApp - so passengers get instant answers and your agents focus on what matters.

    airlines
  • Hey, how can I help...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline - 24 hours a day, across every channel your team already uses.

    sales
  • Hey, how can I help...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support - across web, WhatsApp, and voice, in 70+ languages.

    travel
  • Hey, how can I help...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support - 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail
  • Hey, how can I help...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7 - never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate
  • Hey, how can I help...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7 - without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management
  • Hey, how can I help...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement
  • Hey, how can I help...

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health
  • Hey, how can I help...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies
  • Hey, how can I help...

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations
  • Hey, how can I help...

    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance
  • Hey, how can I help...

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality
  • Hey, how can I help...

    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

The most realistic voice AI platform

SaaS Chatbot — AI Chat For 24/7 Support, Lead Capture & CRM