Connect Calendly to ElevenLabs Conversational AI Voice Agents

Real-Time Appointment Booking

• Live calendar availability checks during voice conversations
• Instant booking confirmation without call transfers
• Support for multiple calendar types and time zones
• Reduces booking friction from minutes to seconds

Calendar Synchronization & Management

• Bidirectional sync with Google Calendar, Outlook, and other platforms
• Automatic conflict detection and resolution
• Real-time updates across all connected systems
• Maintains data consistency across your entire tech stack

Intelligent Rescheduling & Cancellation

• Voice-driven appointment modifications
• Automated rebooking with alternative time suggestions
• Cancellation handling with confirmation workflows
• Reduces support overhead for routine scheduling changes

Multi-Language Scheduling Support

• Native scheduling conversations in multiple languages
• Localized time zone handling and formatting
• Cultural context awareness for scheduling preferences
• Expands your platform's global reach without additional development

Enterprise API Integration

• RESTful API calls with sub-second response times
• Webhook support for real-time event notifications
• Custom field mapping for CRM and support system integration
• Scalable architecture handling high-volume booking requests

Step 1: API Authentication Setup

Generate your Calendly API Token

• Log into your Calendly account and navigate to Integrations
• Select API & Webhooks from the integration options
• Click Create Personal Access Token
• Name your token for ElevenLabs integration
• Copy and save the generated API token securely

Store API Credentials in ElevenLabs

• Access your ElevenLabs Console
• Navigate to Settings then Secrets Manager
• Create new secret named CALENDLY_API_KEY
• Paste your Calendly personal access token as the value
• Save the secret for use in webhook tools

Step 2: ElevenLabs Integration Configuration

Create Scheduling Tools in Your Agent

• Go to Tools section in your ElevenLabs agent dashboard
• Click Create New Tool and select Webhook type
• Configure each tool with proper Calendly endpoints

Check Availability Tool

• Name: check_calendly_availability
• Description: Retrieves available time slots for scheduling
• Method: GET
• URL: https://api.calendly.com/event_types
• Add Authorization header and select CALENDLY_API_KEY from securely stored secrets

Create Booking Tool

• Name: create_calendly_booking
• Description: Books an appointment in Calendly
• Method: POST
• URL: https://api.calendly.com/scheduled_events
• Add Authorization header and select CALENDLY_API_KEY from securely stored secrets
• Add Content-Type header with value application/json

Cancel Appointment Tool

• Name: cancel_calendly_appointment
• Description: Cancels an existing Calendly appointment
• Method: POST
• URL: https://api.calendly.com/scheduled_events/{event_uuid}/cancellation
• Add Authorization header and select CALENDLY_API_KEY from securely stored secrets
• Add Content-Type header with value application/json