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AI Property Management Chatbot. 24/7 Tenant Support and Lead Capture

Handle tenant questions, maintenance requests, and leasing inquiries 24/7 - without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

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Introducing AI chatbots for property management by ElevenAgents

One AI chatbot for every property management workflow

AI chatbots handle high-volume, time-sensitive interactions. Maintenance triage, showing scheduling, lead qualification, and tenant support. From first inquiry to lease renewal, across every channel residents use.

Fill vacancies faster

Capture and qualify every inbound lead instantly. Our AI pre-screens prospects, answers listing questions, and books showings directly into your calendar. No lead goes cold waiting for a callback.

Cut routine staff workload

Automate repetitive questions. Rent status, maintenance intake, lease terms, move-in steps. So leasing agents and property managers can focus on decisions that need human judgment.

Respond to every tenant, instantly

Residents get instant answers on maintenance, deliveries, and policies. Any hour. Urgent issues are escalated to on-call staff with full context, reducing liability and improving satisfaction.

Build your chatbot once and use it everywhere

Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.

Foreground

One platform for every property management workflow

Connect to your operating systems and customize your chatbot to follow your exact SOPs.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integrate seamlessly with the tools you already use

Connect your chatbot to the scheduling, CRM, and workflow tools your teams already use - keeping bookings, maintenance tickets, and lead records in sync without manual data entry.

Emotionally and contextually aware property management chatbots

Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.

Natural, human-like conversations

Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.

Human hand-off

Fast, context-rich handoffs

Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.

Maintenance triage and escalation

Chatbots assess severity through structured questions, log tickets into your system, and route real emergencies. Leaks, no heat, safety hazards. To on-call staff with full conversation context.

Leasing and showing automation

Qualify prospects on budget, move-in date, and criteria, then book showings directly into agent calendars. Automated follow-ups chase incomplete applications and send reminders. No manual outreach needed.

24/7 tenant self-service

Answer lease questions, share community policies, confirm rent status, and guide residents through move-in and move-out. Around the clock, in over 70 languages.

Omnichannel deployment

Deploy the same chatbot across your property website, Facebook Marketplace, WhatsApp, and SMS from a single configuration. Leads from every listing channel land in one place, with no duplicate setup.

Human handoff with full context

When handoff is needed, the chatbot transfers residents to staff with full chat history and a summary. So tenants never have to repeat themselves.

Knowledge base trained on your properties

Upload lease agreements, floor plans, pet policies, and more. The chatbot draws on your actual documents to give accurate, property-specific answers. Not generic ones.

Enterprise-grade security and infrastructure at scale

Foreground

Create your first property management chatbot

Create a chatbot

Design, test, and deploy your property management chatbot from an intuitive dashboard with no code required.

Create Agent

Build with the API

Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.

Create Agent APIs

Frequently asked questions

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The most realistic voice AI platform