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Enterprise Chatbot: AI-Powered Support, Automation and Compliance

Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

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Introducing AI chatbots for enterprises by ElevenAgents

Less ticket volume, faster resolutions, lower cost to serve

Omnichannel AI agents handle customer support, sales qualification, and employee self-service at scale. So your team spends time on work that actually requires a human.

Deflect tickets before they reach your team

AI agents resolve common requests. Account inquiries, order status, password resets, policy questions. Instantly and without agent involvement, reducing inbound volume and cost per interaction.

Cover every channel, every time zone

Deploy once across web, voice, WhatsApp, SMS, and email. Agents handle requests 24/7 in 70+ languages. So global coverage no longer means proportional headcount growth.

Meet enterprise security and compliance needs

SOC 2 Type II, ISO 27001, PCI DSS L1, and HIPAA certified, with zero retention mode, end-to-end encryption, and regional data residency options that satisfy legal, security, and procurement review.

Build your chatbot once and use it everywhere

Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.

Foreground

One platform for every enterprises workflow

Connect to your operating systems and customize your chatbot to follow your exact SOPs.

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Integrations UI

Integrate seamlessly with the tools you already use

Connect your enterprise chatbot to CRM, CCaaS, ticketing, scheduling, and workflow tools so agents work with live data and hand off to humans with full context intact.

Salesforce

Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Zendesk

Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

ServiceNow

ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Genesys

Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

Hubspot

Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

Slack

Slack

Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation

Twilio

Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

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Emotionally and contextually aware enterprises chatbots

Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.

Natural, human-like conversations

Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.

Human hand-off

Fast, context-rich handoffs

Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.

Visual workflow builder

Design multi-step agent flows with intent-based routing, deterministic handoff rules, and human escalation paths. Without writing code. Version control and A/B testing are built in.

Deep system integrations

Connect to your CRM, CCaaS, ticketing, and ERP systems via native connectors or the MCP API layer. Agents read and write live data so every response is grounded in current records.

LLM-agnostic architecture

Bring your own LLM or use ElevenLabs-hosted models. Domain-tune for your industry terminology, plug in your knowledge base, and swap underlying models without rebuilding your agent logic.

Voice agents with sub-second latency

Purpose-built TTS and STT models. Co-optimized in a single pipeline. Deliver natural, real-time voice interactions across phone and web without the latency gaps that break conversation flow.

Agent assist and human handoff

When a conversation needs a human, agents transfer full context. Transcript, intent, and CRM data. To the live agent, so customers never repeat themselves and AHT stays low.

Real-time analytics and conversation logs

Track deflection rates, resolution times, CSAT, and escalation patterns from a single dashboard. Conversation logs feed continuous improvement without manual review overhead.

Enterprise-grade security and infrastructure at scale

Foreground

Create your first enterprises chatbot

Create a chatbot

Design, test, and deploy your enterprises chatbot from an intuitive dashboard with no code required.

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Build with the API

Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.

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Frequently asked questions

Explore all the possibilities of our Chatbots

  • Hey, how can I help...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline - 24 hours a day, across every channel your team already uses.

    sales

  • Hey, how can I help...

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk - available 24/7 across every channel your users prefer.

    saas

  • Hey, how can I help...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support - across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Hey, how can I help...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support - 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • Hey, how can I help...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7 - never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Hey, how can I help...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7 - without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • Hey, how can I help...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Hey, how can I help...

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

  • Hey, how can I help...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • Hey, how can I help...

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

  • Hey, how can I help...

    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance

  • Hey, how can I help...

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality

  • Hey, how can I help...

    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

  • Hey, how can I help...

    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare

  • Hey, how can I help...

    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

  • Hey, how can I help...

    Education

    Build AI chatbots for schools, colleges, and universities - personalized student support, teacher workflow automation, and admin FAQ handling, available 24/7 across every channel your institution already uses.

    education

  • Hey, how can I help...

    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

  • Hey, how can I help...

    Business

    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

    business

  • Hey, how can I help...

    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock - with AI agents built for car dealerships and automotive groups.

    automotive industry

The most realistic voice AI platform

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