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ElevenAgents

Chatbot for Ecommerce: 24/7 Support, Product Recommendations and Lead Capture

ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

챗봇 만들기영업팀 문의
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  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

ElevenAgents가 제공하는 ecommerce용 챗봇을 소개합니다

24/7 shopping assistance, fewer support tickets

Conversational AI agents handle product discovery, order questions, cart recovery, and returns across every channel. Resolving interactions faster and driving more purchases without adding headcount.

Recover more revenue

Engage shoppers at the moment they drop off. Answering sizing questions, surfacing alternatives, and following up on abandoned carts to bring buyers back before the sale is lost.

Deflect repetitive support tickets

Automate the questions your team answers dozens of times a day. Order status, return eligibility, shipping timelines, and store policies. So agents focus on the issues that actually need a human.

Serve every market, around the clock

Support shoppers in 70+ languages, 24/7, across web chat, WhatsApp, and voice. With consistent tone and accurate answers grounded in your product catalog and store policies.

한 번만 챗봇을 만들고 어디서든 활용하세요

고객이 있는 곳에서 소통하면서도, 모든 대화를 하나의 대시보드에서 채널 이동 없이 확인할 수 있습니다.

Foreground

모든 ecommerce 워크플로를 위한 하나의 플랫폼

운영 시스템과 연동하고, 챗봇이 정확히 원하는 SOP(표준 운영 절차)를 따르도록 맞춤 설정하세요.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

이미 사용 중인 도구와 매끄럽게 연동

Connect ElevenAgents to your ecommerce stack - syncing product catalogs, order data, and customer records from Shopify, Zendesk, Salesforce, and Stripe so every response uses live store data.

Shopify

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

ElevenLabs Agents를 Shopify와 연동ElevenLabs Agents를 Shopify와 연동
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

ElevenLabs Agents를 Zendesk와 연동ElevenLabs Agents를 Zendesk와 연동
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

ElevenLabs Agents를 Hubspot와 연동ElevenLabs Agents를 Hubspot와 연동
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

ElevenLabs Agents를 Salesforce와 연동ElevenLabs Agents를 Salesforce와 연동
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

ElevenLabs Agents를 Stripe와 연동ElevenLabs Agents를 Stripe와 연동
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

ElevenLabs Agents를 Twilio와 연동ElevenLabs Agents를 Twilio와 연동
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

ElevenLabs Agents를 Zapier와 연동ElevenLabs Agents를 Zapier와 연동
모두 보기

감정과 맥락을 이해하는 ecommerce 챗봇

감정을 표현하는 챗봇이 실제 고객의 감정에 맞춰 대화를 이끌어가며, 중요한 순간에도 더 나은 결과로 안내합니다.

자연스럽고 사람 같은 대화

몇 초 만에 챗봇에 생생한 목소리를 부여하세요. 톤을 세밀하게 조절해, 긴장된 상황에서도 고객을 진정시키고 안내하며 안심시킬 수 있습니다.

Human hand-off

빠르고 맥락이 풍부한 상담 이관

복잡한 상황에 대한 이관 규칙을 설정하고, 필요할 때 사람 상담원에게 넘기세요. 전체 대화 기록이 CCaaS, CRM, 티켓 시스템에 자동으로 연동되어 매끄럽게 이어집니다.

Product discovery and guided selling

Help shoppers find the right product through conversation. Filtering by size, price, or use case. And surface personalized recommendations that increase average order value.

Order tracking and post-purchase support

Give shoppers instant access to order status, estimated delivery, and return initiation without waiting for an agent. Connected to your order management and helpdesk systems in real time.

Abandoned cart recovery

Reach out to shoppers who left without buying. Answer questions, offer help, and guide them back to checkout across voice, chat, and messaging.

Grounded, accurate responses

Answers come from your product catalog, FAQs, and store policies. Not open-ended model output. Guardrails and knowledge base controls keep responses accurate as your inventory and policies evolve.

Human handoff when it matters

When a conversation exceeds what the agent can resolve. A dispute, a complex return, a sensitive complaint. It routes to the right human agent with full context, no repetition required.

Conversation analytics and A/B testing

Track deflection rates, CSAT, resolution time, and conversion impact. Run A/B experiments on agent flows and use conversation logs to continuously improve performance across every touchpoint.

스케일에 맞춘 엔터프라이즈급 보안 및 인프라

Foreground

첫 ecommerce 챗봇 만들기

플랫폼에서 시작하기

직관적인 대시보드에서 코딩 없이 ecommerce 챗봇을 설계, 테스트, 배포하세요.

챗봇 만들기영업팀 문의
Create Agent

API로 구축

개발자 친화적인 REST API와 SDK를 활용해 챗봇을 자체 애플리케이션에 연동하세요.

API 키 받기문서 읽기
Create Agent APIs

자주 묻는 질문

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