- aston_martin_f1
- stripe
- yoto
- dudeperfect
- huberman
- yestheory
ElevenAgents가 제공하는 banking용 챗봇을 소개합니다
The banking chatbot that works like your best agent
AI voice and chat agents that resolve account inquiries, guide customers through transactions, and escalate to human agents when needed. Without sacrificing the trust customers expect from their bank.
Resolve more, staff less
Handle balance inquiries, payment questions, card controls, and statement requests without routing every call to a human agent. So your team focuses on complex, high-value interactions.
Available around the clock
Serve customers at 3am on a Sunday the same way you serve them at noon on a Monday. With consistent, accurate, on-brand responses across voice, web chat, and messaging, in 70+ languages.
Built for financial compliance
Every interaction is logged and transcribed for audit trails. Disclosure scripting, PCI-aware architecture, hallucination guardrails, and data residency options keep your compliance team confident.
한 번만 챗봇을 만들고 어디서든 활용하세요
고객이 있는 곳에서 소통하면서도, 모든 대화를 하나의 대시보드에서 채널 이동 없이 확인할 수 있습니다.
맞춤형 웹사이트나 Webflow, Squarespace, Framer, Lovable 같은 사이트 빌더에 챗봇을 추가하세요.
맞춤형 웹사이트나 Webflow, Squarespace, Framer, Lovable 같은 사이트 빌더에 챗봇을 추가하세요.
고객이 SMS로 챗봇에 메시지를 보내고, 언제 어디서나 즉시 답변을 받을 수 있습니다.
몇 번의 클릭만으로 챗봇에 음성을 부여하고, 수신 및 발신 전화를 자동으로 처리할 수 있습니다.
WhatsApp에서 완전히 자동화된 대화 경험으로 고객에게 다가가세요.
이메일 대화를 자동화하고, 받은편지함에서 빠르고 일관된 지원을 제공합니다.
모든 banking 워크플로를 위한 하나의 플랫폼
운영 시스템과 연동하고, 챗봇이 정확히 원하는 SOP(표준 운영 절차)를 따르도록 맞춤 설정하세요.
채널을 아우르는 하나의 두뇌
한 번 설계하면 채팅, 전화, 이메일, WhatsApp 등 어디서든 배포할 수 있습니다.
일정 관리
챗봇이 고객과의 상호작용을 바탕으로 직접 미팅을 추가하거나 삭제할 수 있습니다.
워크플로와 가드레일
챗봇의 접근 범위와 규칙을 정의해 민감한 데이터를 안전하게 보호하세요.
이미 사용 중인 도구와 매끄럽게 연동
Connect your banking chatbot to your contact center, CRM, and telephony systems - so agents access live account data, route calls correctly, and hand off to human agents without switching platforms.
감정과 맥락을 이해하는 banking 챗봇
감정을 표현하는 챗봇이 실제 고객의 감정에 맞춰 대화를 이끌어가며, 중요한 순간에도 더 나은 결과로 안내합니다.
자연스럽고 사람 같은 대화
몇 초 만에 챗봇에 생생한 목소리를 부여하세요. 톤을 세밀하게 조절해, 긴장된 상황에서도 고객을 진정시키고 안내하며 안심시킬 수 있습니다.
빠르고 맥락이 풍부한 상담 이관
복잡한 상황에 대한 이관 규칙을 설정하고, 필요할 때 사람 상담원에게 넘기세요. 전체 대화 기록이 CCaaS, CRM, 티켓 시스템에 자동으로 연동되어 매끄럽게 이어집니다.
Natural, low-latency voice conversations
Sub-300ms response latency and turn-by-turn interruption handling create conversations that feel human. So customers don't abandon before they get an answer.
API-connected account access
Connect agents to your core banking APIs, CRM, and payment systems via webhooks and tool-calling. So responses use real account data, not canned scripts.
Intelligent escalation with full context
When a conversation needs a human, the agent hands off with complete context. So customers never repeat themselves and agents start the call already informed.
Guardrails and topic scoping
Restrict agents to approved topics, hardcode required disclosures, and apply content moderation rules. Preventing hallucinated financial advice before it reaches a customer.
Audit-ready transcripts and analytics
Every interaction is logged, transcribed, and searchable. Supporting QA reviews, regulatory recordkeeping, and containment rate tracking across your full deployment.
Custom branded voice persona
Design a voice that matches your bank's tone, accent, and pacing. So every automated interaction reinforces the identity your customers already trust.
스케일에 맞춘 엔터프라이즈급 보안 및 인프라
데이터는 전송 중과 저장 시 모두 암호화되며, SOC2, HIPAA, GDPR 준수를 지원합니다. 더 엄격한 데이터 관리를 위해 지역별 데이터 보관 및 무보존(Zero Retention) 모드도 제공합니다.
데이터는 전송 중과 저장 시 모두 암호화되며, SOC2, HIPAA, GDPR 준수를 지원합니다. 더 엄격한 데이터 관리를 위해 지역별 데이터 보관 및 무보존(Zero Retention) 모드도 제공합니다.
세분화된 팀 권한을 설정하고, 에이전트와 콘텐츠 제작 파이프라인 전반에 걸쳐 보이스, 에셋, 리소스를 공유하며 협업할 수 있습니다.
ElevenLabs 팀이 원활한 시작과 안정적인 운영을 지원하며, 일관된 성능과 안심할 수 있는 서비스를 제공합니다.
첫 banking 챗봇 만들기
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