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ElevenAgents

Banking Chatbot: Benefits, Use Cases and Top Providers

AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

챗봇 만들기영업팀 문의
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  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

ElevenAgents가 제공하는 banking용 챗봇을 소개합니다

The banking chatbot that works like your best agent

AI voice and chat agents that resolve account inquiries, guide customers through transactions, and escalate to human agents when needed. Without sacrificing the trust customers expect from their bank.

Resolve more, staff less

Handle balance inquiries, payment questions, card controls, and statement requests without routing every call to a human agent. So your team focuses on complex, high-value interactions.

Available around the clock

Serve customers at 3am on a Sunday the same way you serve them at noon on a Monday. With consistent, accurate, on-brand responses across voice, web chat, and messaging, in 70+ languages.

Built for financial compliance

Every interaction is logged and transcribed for audit trails. Disclosure scripting, PCI-aware architecture, hallucination guardrails, and data residency options keep your compliance team confident.

한 번만 챗봇을 만들고 어디서든 활용하세요

고객이 있는 곳에서 소통하면서도, 모든 대화를 하나의 대시보드에서 채널 이동 없이 확인할 수 있습니다.

Foreground

모든 banking 워크플로를 위한 하나의 플랫폼

운영 시스템과 연동하고, 챗봇이 정확히 원하는 SOP(표준 운영 절차)를 따르도록 맞춤 설정하세요.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

이미 사용 중인 도구와 매끄럽게 연동

Connect your banking chatbot to your contact center, CRM, and telephony systems - so agents access live account data, route calls correctly, and hand off to human agents without switching platforms.

Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

ElevenLabs Agents를 Genesys와 연동ElevenLabs Agents를 Genesys와 연동
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

ElevenLabs Agents를 Salesforce와 연동ElevenLabs Agents를 Salesforce와 연동
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

ElevenLabs Agents를 Twilio와 연동ElevenLabs Agents를 Twilio와 연동
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

ElevenLabs Agents를 Zendesk와 연동ElevenLabs Agents를 Zendesk와 연동
SIP Trunking

Bridge your existing telephony infrastructure with our real-time Conversational AI platform for seamless voice agent deployment

ElevenLabs Agents를 SIP Trunking와 연동ElevenLabs Agents를 SIP Trunking와 연동
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

ElevenLabs Agents를 Stripe와 연동ElevenLabs Agents를 Stripe와 연동
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

ElevenLabs Agents를 ServiceNow와 연동ElevenLabs Agents를 ServiceNow와 연동
모두 보기

감정과 맥락을 이해하는 banking 챗봇

감정을 표현하는 챗봇이 실제 고객의 감정에 맞춰 대화를 이끌어가며, 중요한 순간에도 더 나은 결과로 안내합니다.

자연스럽고 사람 같은 대화

몇 초 만에 챗봇에 생생한 목소리를 부여하세요. 톤을 세밀하게 조절해, 긴장된 상황에서도 고객을 진정시키고 안내하며 안심시킬 수 있습니다.

Human hand-off

빠르고 맥락이 풍부한 상담 이관

복잡한 상황에 대한 이관 규칙을 설정하고, 필요할 때 사람 상담원에게 넘기세요. 전체 대화 기록이 CCaaS, CRM, 티켓 시스템에 자동으로 연동되어 매끄럽게 이어집니다.

Natural, low-latency voice conversations

Sub-300ms response latency and turn-by-turn interruption handling create conversations that feel human. So customers don't abandon before they get an answer.

API-connected account access

Connect agents to your core banking APIs, CRM, and payment systems via webhooks and tool-calling. So responses use real account data, not canned scripts.

Intelligent escalation with full context

When a conversation needs a human, the agent hands off with complete context. So customers never repeat themselves and agents start the call already informed.

Guardrails and topic scoping

Restrict agents to approved topics, hardcode required disclosures, and apply content moderation rules. Preventing hallucinated financial advice before it reaches a customer.

Audit-ready transcripts and analytics

Every interaction is logged, transcribed, and searchable. Supporting QA reviews, regulatory recordkeeping, and containment rate tracking across your full deployment.

Custom branded voice persona

Design a voice that matches your bank's tone, accent, and pacing. So every automated interaction reinforces the identity your customers already trust.

스케일에 맞춘 엔터프라이즈급 보안 및 인프라

Foreground

첫 banking 챗봇 만들기

플랫폼에서 시작하기

직관적인 대시보드에서 코딩 없이 banking 챗봇을 설계, 테스트, 배포하세요.

챗봇 만들기영업팀 문의
Create Agent

API로 구축

개발자 친화적인 REST API와 SDK를 활용해 챗봇을 자체 애플리케이션에 연동하세요.

API 키 받기문서 읽기
Create Agent APIs

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