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ElevenAgents

AI Chatbot for Retail. 24/7 Support, Personalization and Higher Conversions

Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

챗봇 만들기영업팀 문의
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  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

ElevenAgents가 제공하는 retail용 챗봇을 소개합니다

Your always-on retail assistant, built to convert and resolve

Deploy conversational AI agents across your storefront, app, and messaging channels. Answering questions, tracking orders, and guiding shoppers from discovery to checkout.

Resolve more, spend less

Automate order status, returns, availability, and FAQs so agents focus on conversations that need a human. Fewer tickets, lower costs, faster resolution for every shopper.

Serve every shopper, every hour

Your customers shop at midnight, during flash sales, and across time zones. An always-on AI chatbot answers instantly in their language. Across 70+ languages. So coverage gaps never cost you a sale.

Turn conversations into conversions

Turn browsers into buyers with guided discovery, live stock checks, and abandoned cart recovery. No support intervention required.

한 번만 챗봇을 만들고 어디서든 활용하세요

고객이 있는 곳에서 소통하면서도, 모든 대화를 하나의 대시보드에서 채널 이동 없이 확인할 수 있습니다.

ElevenAgents website chatbot UI with a sample conversation

맞춤형 웹사이트나 Webflow, Squarespace, Framer, Lovable 같은 사이트 빌더에 챗봇을 추가하세요.

맞춤형 웹사이트나 Webflow, Squarespace, Framer, Lovable 같은 사이트 빌더에 챗봇을 추가하세요.

ElevenAgents website chatbot UI with a sample conversation

고객이 SMS로 챗봇에 메시지를 보내고, 언제 어디서나 즉시 답변을 받을 수 있습니다.

몇 번의 클릭만으로 챗봇에 음성을 부여하고, 수신 및 발신 전화를 자동으로 처리할 수 있습니다.

WhatsApp에서 완전히 자동화된 대화 경험으로 고객에게 다가가세요.

이메일 대화를 자동화하고, 받은편지함에서 빠르고 일관된 지원을 제공합니다.

모든 retail 워크플로를 위한 하나의 플랫폼

운영 시스템과 연동하고, 챗봇이 정확히 원하는 SOP(표준 운영 절차)를 따르도록 맞춤 설정하세요.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

이미 사용 중인 도구와 매끄럽게 연동

Connect your AI retail agent to Shopify, Salesforce, HubSpot, Zendesk, Twilio, Stripe, and more. Real backend integration is what separates a useful assistant from a scripted FAQ bot.

Shopify

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

ElevenLabs Agents를 Shopify와(과) 연동ElevenLabs Agents를 Shopify와(과) 연동
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

ElevenLabs Agents를 Salesforce와(과) 연동ElevenLabs Agents를 Salesforce와(과) 연동
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

ElevenLabs Agents를 Hubspot와(과) 연동ElevenLabs Agents를 Hubspot와(과) 연동
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

ElevenLabs Agents를 Zendesk와(과) 연동ElevenLabs Agents를 Zendesk와(과) 연동
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

ElevenLabs Agents를 Twilio와(과) 연동ElevenLabs Agents를 Twilio와(과) 연동
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

ElevenLabs Agents를 Stripe와(과) 연동ElevenLabs Agents를 Stripe와(과) 연동
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

ElevenLabs Agents를 Zapier와(과) 연동ElevenLabs Agents를 Zapier와(과) 연동
모두 보기

감정과 맥락을 이해하는 retail 챗봇

감정을 표현하는 챗봇이 실제 고객의 감정에 맞춰 대화를 이끌어가며, 중요한 순간에도 더 나은 결과로 안내합니다.

자연스럽고 사람 같은 대화

몇 초 만에 챗봇에 생생한 목소리를 부여하세요. 톤을 세밀하게 조절해, 긴장된 상황에서도 고객을 진정시키고 안내하며 안심시킬 수 있습니다.

빠르고 맥락이 풍부한 상담 이관

복잡한 상황에 대한 이관 규칙을 설정하고, 필요할 때 사람 상담원에게 넘기세요. 전체 대화 기록이 CCaaS, CRM, 티켓 시스템에 자동으로 연동되어 매끄럽게 이어집니다.

Human hand-off

Instant order tracking and WISMO resolution

Connect to your order management system so shoppers get real-time order status, shipping updates, and delivery estimates. Resolve your highest-volume query at scale.

Conversational product discovery

Guide shoppers to the right product through natural conversation. Surfacing recommendations by size, preference, budget, or use case. Cut dead-end searches and increase basket size.

Returns, refunds, and order modifications

Walk customers through your returns policy, confirm eligibility, generate return labels, and provide refund status. All connected to your OMS. Complex cases escalate with full context preserved.

Branded voice experience

Deploy a voice AI chatbot that sounds like your brand. Warm, energetic, or calm. Using a custom voice built to your spec. Sub-second latency and natural turn-taking make every call feel human.

Scales with your peak season

Handle Black Friday and Cyber Monday surges without hiring seasonal agents. Our cloud-native infrastructure scales instantly so every shopper gets a fast response, regardless of volume.

No-code agent configuration

Update FAQs, return windows, scripts, and escalation rules without developer involvement. Retail teams adjust agent behavior in real time as policies change. Keeping your chatbot current and on-brand.

스케일에 맞춘 엔터프라이즈급 보안 및 인프라

Enterprise data protection developers

데이터는 전송 중과 저장 시 모두 암호화되며, SOC2, HIPAA, GDPR 준수를 지원합니다. 더 엄격한 데이터 관리를 위해 지역별 데이터 보관 및 무보존(Zero Retention) 모드도 제공합니다.

데이터는 전송 중과 저장 시 모두 암호화되며, SOC2, HIPAA, GDPR 준수를 지원합니다. 더 엄격한 데이터 관리를 위해 지역별 데이터 보관 및 무보존(Zero Retention) 모드도 제공합니다.

Permissions

세분화된 팀 권한을 설정하고, 에이전트와 콘텐츠 제작 파이프라인 전반에 걸쳐 보이스, 에셋, 리소스를 공유하며 협업할 수 있습니다.

ElevenLabs 팀이 원활한 시작과 안정적인 운영을 지원하며, 일관된 성능과 안심할 수 있는 서비스를 제공합니다.

첫 retail 챗봇 만들기

플랫폼에서 시작하기

직관적인 대시보드에서 코딩 없이 retail 챗봇을 설계, 테스트, 배포하세요.

챗봇 만들기영업팀 문의
Create Agent

API로 구축

개발자 친화적인 REST API와 SDK를 활용해 챗봇을 자체 애플리케이션에 연동하세요.

API 키 받기문서 읽기
Create Agent APIs

자주 묻는 질문

챗봇의 모든 가능성 살펴보기

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    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

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    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

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    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

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    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

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    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

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    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

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    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

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    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

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    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

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    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance

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    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

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    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

  • 안녕하세요, 무엇을 도와드릴까요...

    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare

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    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

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    Enterprises

    Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

    enterprises

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    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

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    Business

    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

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    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

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