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ElevenAgents

AI Chatbot for Retail. 24/7 Support, Personalization and Higher Conversions

Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

챗봇 만들기영업팀 문의
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ElevenAgents가 제공하는 retail용 챗봇을 소개합니다

Your always-on retail assistant, built to convert and resolve

Deploy conversational AI agents across your storefront, app, and messaging channels. Answering questions, tracking orders, and guiding shoppers from discovery to checkout.

Resolve more, spend less

Automate order status, returns, availability, and FAQs so agents focus on conversations that need a human. Fewer tickets, lower costs, faster resolution for every shopper.

Serve every shopper, every hour

Your customers shop at midnight, during flash sales, and across time zones. An always-on AI chatbot answers instantly in their language. Across 70+ languages. So coverage gaps never cost you a sale.

Turn conversations into conversions

Turn browsers into buyers with guided discovery, live stock checks, and abandoned cart recovery. No support intervention required.

한 번만 챗봇을 만들고 어디서든 활용하세요

고객이 있는 곳에서 소통하면서도, 모든 대화를 하나의 대시보드에서 채널 이동 없이 확인할 수 있습니다.

Foreground

모든 retail 워크플로를 위한 하나의 플랫폼

운영 시스템과 연동하고, 챗봇이 정확히 원하는 SOP(표준 운영 절차)를 따르도록 맞춤 설정하세요.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

이미 사용 중인 도구와 매끄럽게 연동

Connect your AI retail agent to Shopify, Salesforce, HubSpot, Zendesk, Twilio, Stripe, and more. Real backend integration is what separates a useful assistant from a scripted FAQ bot.

Shopify

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

ElevenLabs Agents를 Shopify와 연동ElevenLabs Agents를 Shopify와 연동
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

ElevenLabs Agents를 Salesforce와 연동ElevenLabs Agents를 Salesforce와 연동
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

ElevenLabs Agents를 Hubspot와 연동ElevenLabs Agents를 Hubspot와 연동
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

ElevenLabs Agents를 Zendesk와 연동ElevenLabs Agents를 Zendesk와 연동
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

ElevenLabs Agents를 Twilio와 연동ElevenLabs Agents를 Twilio와 연동
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

ElevenLabs Agents를 Stripe와 연동ElevenLabs Agents를 Stripe와 연동
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

ElevenLabs Agents를 Zapier와 연동ElevenLabs Agents를 Zapier와 연동
모두 보기

감정과 맥락을 이해하는 retail 챗봇

감정을 표현하는 챗봇이 실제 고객의 감정에 맞춰 대화를 이끌어가며, 중요한 순간에도 더 나은 결과로 안내합니다.

자연스럽고 사람 같은 대화

몇 초 만에 챗봇에 생생한 목소리를 부여하세요. 톤을 세밀하게 조절해, 긴장된 상황에서도 고객을 진정시키고 안내하며 안심시킬 수 있습니다.

Human hand-off

빠르고 맥락이 풍부한 상담 이관

복잡한 상황에 대한 이관 규칙을 설정하고, 필요할 때 사람 상담원에게 넘기세요. 전체 대화 기록이 CCaaS, CRM, 티켓 시스템에 자동으로 연동되어 매끄럽게 이어집니다.

Instant order tracking and WISMO resolution

Connect to your order management system so shoppers get real-time order status, shipping updates, and delivery estimates. Resolve your highest-volume query at scale.

Conversational product discovery

Guide shoppers to the right product through natural conversation. Surfacing recommendations by size, preference, budget, or use case. Cut dead-end searches and increase basket size.

Returns, refunds, and order modifications

Walk customers through your returns policy, confirm eligibility, generate return labels, and provide refund status. All connected to your OMS. Complex cases escalate with full context preserved.

Branded voice experience

Deploy a voice AI chatbot that sounds like your brand. Warm, energetic, or calm. Using a custom voice built to your spec. Sub-second latency and natural turn-taking make every call feel human.

Scales with your peak season

Handle Black Friday and Cyber Monday surges without hiring seasonal agents. Our cloud-native infrastructure scales instantly so every shopper gets a fast response, regardless of volume.

No-code agent configuration

Update FAQs, return windows, scripts, and escalation rules without developer involvement. Retail teams adjust agent behavior in real time as policies change. Keeping your chatbot current and on-brand.

스케일에 맞춘 엔터프라이즈급 보안 및 인프라

Foreground

첫 retail 챗봇 만들기

플랫폼에서 시작하기

직관적인 대시보드에서 코딩 없이 retail 챗봇을 설계, 테스트, 배포하세요.

챗봇 만들기영업팀 문의
Create Agent

API로 구축

개발자 친화적인 REST API와 SDK를 활용해 챗봇을 자체 애플리케이션에 연동하세요.

API 키 받기문서 읽기
Create Agent APIs

자주 묻는 질문

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    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

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