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ElevenAgents

Enterprise Chatbot: AI-Powered Support, Automation and Compliance

Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

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ElevenAgents가 제공하는 enterprises용 챗봇을 소개합니다

Less ticket volume, faster resolutions, lower cost to serve

Omnichannel AI agents handle customer support, sales qualification, and employee self-service at scale. So your team spends time on work that actually requires a human.

Deflect tickets before they reach your team

AI agents resolve common requests. Account inquiries, order status, password resets, policy questions. Instantly and without agent involvement, reducing inbound volume and cost per interaction.

Cover every channel, every time zone

Deploy once across web, voice, WhatsApp, SMS, and email. Agents handle requests 24/7 in 70+ languages. So global coverage no longer means proportional headcount growth.

Meet enterprise security and compliance needs

SOC 2 Type II, ISO 27001, PCI DSS L1, and HIPAA certified, with zero retention mode, end-to-end encryption, and regional data residency options that satisfy legal, security, and procurement review.

한 번만 챗봇을 만들고 어디서든 활용하세요

고객이 있는 곳에서 소통하면서도, 모든 대화를 하나의 대시보드에서 채널 이동 없이 확인할 수 있습니다.

Foreground

모든 enterprises 워크플로를 위한 하나의 플랫폼

운영 시스템과 연동하고, 챗봇이 정확히 원하는 SOP(표준 운영 절차)를 따르도록 맞춤 설정하세요.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

이미 사용 중인 도구와 매끄럽게 연동

Connect your enterprise chatbot to CRM, CCaaS, ticketing, scheduling, and workflow tools so agents work with live data and hand off to humans with full context intact.

감정과 맥락을 이해하는 enterprises 챗봇

감정을 표현하는 챗봇이 실제 고객의 감정에 맞춰 대화를 이끌어가며, 중요한 순간에도 더 나은 결과로 안내합니다.

자연스럽고 사람 같은 대화

몇 초 만에 챗봇에 생생한 목소리를 부여하세요. 톤을 세밀하게 조절해, 긴장된 상황에서도 고객을 진정시키고 안내하며 안심시킬 수 있습니다.

Human hand-off

빠르고 맥락이 풍부한 상담 이관

복잡한 상황에 대한 이관 규칙을 설정하고, 필요할 때 사람 상담원에게 넘기세요. 전체 대화 기록이 CCaaS, CRM, 티켓 시스템에 자동으로 연동되어 매끄럽게 이어집니다.

Visual workflow builder

Design multi-step agent flows with intent-based routing, deterministic handoff rules, and human escalation paths. Without writing code. Version control and A/B testing are built in.

Deep system integrations

Connect to your CRM, CCaaS, ticketing, and ERP systems via native connectors or the MCP API layer. Agents read and write live data so every response is grounded in current records.

LLM-agnostic architecture

Bring your own LLM or use ElevenLabs-hosted models. Domain-tune for your industry terminology, plug in your knowledge base, and swap underlying models without rebuilding your agent logic.

Voice agents with sub-second latency

Purpose-built TTS and STT models. Co-optimized in a single pipeline. Deliver natural, real-time voice interactions across phone and web without the latency gaps that break conversation flow.

Agent assist and human handoff

When a conversation needs a human, agents transfer full context. Transcript, intent, and CRM data. To the live agent, so customers never repeat themselves and AHT stays low.

Real-time analytics and conversation logs

Track deflection rates, resolution times, CSAT, and escalation patterns from a single dashboard. Conversation logs feed continuous improvement without manual review overhead.

스케일에 맞춘 엔터프라이즈급 보안 및 인프라

Foreground

첫 enterprises 챗봇 만들기

플랫폼에서 시작하기

직관적인 대시보드에서 코딩 없이 enterprises 챗봇을 설계, 테스트, 배포하세요.

Create Agent

API로 구축

개발자 친화적인 REST API와 SDK를 활용해 챗봇을 자체 애플리케이션에 연동하세요.

Create Agent APIs

자주 묻는 질문

챗봇의 모든 가능성 살펴보기

  • 안녕하세요, 무엇을 도와드릴까요...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting
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    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law
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    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales
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    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas
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    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel
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    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail
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    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate
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    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management
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    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement
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    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health
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    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies
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    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations
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    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance
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    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality
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    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government
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    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare
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    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance
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    Education

    Build AI chatbots for schools, colleges, and universities - personalized student support, teacher workflow automation, and admin FAQ handling, available 24/7 across every channel your institution already uses.

    education
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    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

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