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ElevenAgents

Chatbot for Ecommerce: 24/7 Support, Product Recommendations and Lead Capture

ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

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  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Scopri i chatbot per ecommerce creati da ElevenAgents

24/7 shopping assistance, fewer support tickets

Conversational AI agents handle product discovery, order questions, cart recovery, and returns across every channel. Resolving interactions faster and driving more purchases without adding headcount.

Recover more revenue

Engage shoppers at the moment they drop off. Answering sizing questions, surfacing alternatives, and following up on abandoned carts to bring buyers back before the sale is lost.

Deflect repetitive support tickets

Automate the questions your team answers dozens of times a day. Order status, return eligibility, shipping timelines, and store policies. So agents focus on the issues that actually need a human.

Serve every market, around the clock

Support shoppers in 70+ languages, 24/7, across web chat, WhatsApp, and voice. With consistent tone and accurate answers grounded in your product catalog and store policies.

Crea il tuo chatbot una volta sola e usalo ovunque

Resta in contatto con i tuoi clienti ovunque si trovino, visualizzando tutte le conversazioni da un'unica dashboard senza dover passare da un canale all'altro.

Foreground

Un'unica piattaforma per ogni workflow di ecommerce

Collega i tuoi sistemi operativi e personalizza il chatbot per seguire esattamente le tue SOP.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integra facilmente con gli strumenti che già usi

Connect ElevenAgents to your ecommerce stack - syncing product catalogs, order data, and customer records from Shopify, Zendesk, Salesforce, and Stripe so every response uses live store data.

Shopify

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

Integra ElevenLabs Agents con ShopifyIntegra ElevenLabs Agents con Shopify
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integra ElevenLabs Agents con ZendeskIntegra ElevenLabs Agents con Zendesk
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

Integra ElevenLabs Agents con HubspotIntegra ElevenLabs Agents con Hubspot
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integra ElevenLabs Agents con SalesforceIntegra ElevenLabs Agents con Salesforce
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Integra ElevenLabs Agents con StripeIntegra ElevenLabs Agents con Stripe
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integra ElevenLabs Agents con TwilioIntegra ElevenLabs Agents con Twilio
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Integra ElevenLabs Agents con ZapierIntegra ElevenLabs Agents con Zapier
Vedi tutto

Chatbot per ecommerce che comprendono emozioni e contesto

I chatbot espressivi si adattano alle emozioni reali dei clienti, guidando ogni conversazione verso risultati migliori anche nei momenti più delicati.

Conversazioni naturali e umane

Dai al tuo chatbot una voce realistica in pochi secondi. Controlla il tono come mai prima, così può calmare, guidare e rassicurare i clienti anche sotto pressione.

Human hand-off

Passaggi rapidi e ricchi di contesto

Definisci le regole di escalation per i casi complessi e passa la conversazione a una persona. L’intera cronologia chat viene sincronizzata con CCaaS, CRM e sistemi di ticketing per un passaggio senza interruzioni.

Product discovery and guided selling

Help shoppers find the right product through conversation. Filtering by size, price, or use case. And surface personalized recommendations that increase average order value.

Order tracking and post-purchase support

Give shoppers instant access to order status, estimated delivery, and return initiation without waiting for an agent. Connected to your order management and helpdesk systems in real time.

Abandoned cart recovery

Reach out to shoppers who left without buying. Answer questions, offer help, and guide them back to checkout across voice, chat, and messaging.

Grounded, accurate responses

Answers come from your product catalog, FAQs, and store policies. Not open-ended model output. Guardrails and knowledge base controls keep responses accurate as your inventory and policies evolve.

Human handoff when it matters

When a conversation exceeds what the agent can resolve. A dispute, a complex return, a sensitive complaint. It routes to the right human agent with full context, no repetition required.

Conversation analytics and A/B testing

Track deflection rates, CSAT, resolution time, and conversion impact. Run A/B experiments on agent flows and use conversation logs to continuously improve performance across every touchpoint.

Sicurezza e infrastruttura di livello enterprise su larga scala

Foreground

Crea il tuo primo chatbot per ecommerce

Crea sulla piattaforma

Progetta, testa e pubblica il tuo chatbot per ecommerce da una dashboard intuitiva, senza bisogno di codice.

Crea un chatbotParla con le vendite
Create Agent

Costruisci con l’API

Integra il chatbot nelle tue applicazioni usando la nostra REST API e gli SDK pensati per gli sviluppatori.

Ottieni chiave APILeggi la documentazione
Create Agent APIs

Domande frequenti

Scopri tutte le possibilità dei nostri Chatbot

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    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

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La piattaforma di voice AI più realistica

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