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ElevenAgents

24/7 Call Center Chatbots for faster resolutions and higher CSAT

Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

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Scopri i chatbot per call center creati da ElevenAgents

Fewer hold times, higher CSAT, lower cost to serve

Omnichannel AI chatbots handle inbound volume across voice, chat, and messaging. Deflecting routine calls, shortening handle times, and escalating to human agents with full context intact.

Cut handle time on routine calls

AI chatbots resolve account inquiries, order status, password resets, and FAQs without queuing a human agent. Reducing average handle time and freeing your team for complex cases.

Raise CSAT on every interaction

Voice chatbots detect frustration and respond with empathy. So callers feel heard, not processed. Higher first-contact resolution means fewer repeat calls and stronger satisfaction scores.

Scale without proportional headcount

Handle inbound spikes, after-hours volume, and multilingual queues without adding seats. Chatbots run across voice, chat, SMS, and WhatsApp from a single configuration. Deployed in days, not quarters.

Crea il tuo chatbot una volta sola e usalo ovunque

Resta in contatto con i tuoi clienti ovunque si trovino, visualizzando tutte le conversazioni da un'unica dashboard senza dover passare da un canale all'altro.

Foreground

Un'unica piattaforma per ogni workflow di call center

Collega i tuoi sistemi operativi e personalizza il chatbot per seguire esattamente le tue SOP.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integra facilmente con gli strumenti che già usi

ElevenAgents connects to your CCaaS, CRM, telephony, and ticketing systems. So chatbots authenticate callers, retrieve data, log interactions, and escalate with context. No middleware needed.

Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

Integra ElevenLabs Agents con GenesysIntegra ElevenLabs Agents con Genesys
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integra ElevenLabs Agents con SalesforceIntegra ElevenLabs Agents con Salesforce
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integra ElevenLabs Agents con ZendeskIntegra ElevenLabs Agents con Zendesk
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integra ElevenLabs Agents con ServiceNowIntegra ElevenLabs Agents con ServiceNow
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integra ElevenLabs Agents con TwilioIntegra ElevenLabs Agents con Twilio
Ring Central

Power enterprise-grade voice AI agents with human-like conversations and enterprise telephony infrastructure

Integra ElevenLabs Agents con Ring CentralIntegra ElevenLabs Agents con Ring Central
SIP Trunking

Bridge your existing telephony infrastructure with our real-time Conversational AI platform for seamless voice agent deployment

Integra ElevenLabs Agents con SIP TrunkingIntegra ElevenLabs Agents con SIP Trunking
Vedi tutto

Chatbot per call center che comprendono emozioni e contesto

I chatbot espressivi si adattano alle emozioni reali dei clienti, guidando ogni conversazione verso risultati migliori anche nei momenti più delicati.

Conversazioni naturali e umane

Dai al tuo chatbot una voce realistica in pochi secondi. Controlla il tono come mai prima, così può calmare, guidare e rassicurare i clienti anche sotto pressione.

Human hand-off

Passaggi rapidi e ricchi di contesto

Definisci le regole di escalation per i casi complessi e passa la conversazione a una persona. L’intera cronologia chat viene sincronizzata con CCaaS, CRM e sistemi di ticketing per un passaggio senza interruzioni.

Omnichannel from a single build

Design your call center agent once and deploy it across phone, web chat, SMS, WhatsApp, and email. Context and conversation history carry across channels so callers never repeat themselves.

Warm handoff with full context

When escalation is needed, chatbots transfer to live staff with intent, conversation history, and collected data pre-loaded. No repeat questions, no dropped context. Just a faster path to resolution.

Voice built for telephony

Sub-second latency, telephony-optimized speech recognition, and 10,000+ voices ensure natural, real-time conversations over phone and SIP. Not the stilted cadence of legacy IVR.

CRM and CCaaS integrations

Connect to your contact center platform, CRM, and ticketing systems to authenticate callers, fetch account data, update records, and trigger backend workflows. All within the conversation.

Visual workflow builder with guardrails

Build deterministic call flows, intent-based routing, and multi-agent orchestration without engineering dependency. Set content rules, PII redaction, and escalation thresholds from the same interface.

Real-time analytics and conversation logs

Track containment rate, average handle time, CSAT signals, and intent accuracy across every conversation. Use built-in A/B testing and evaluations to improve performance continuously.

Sicurezza e infrastruttura di livello enterprise su larga scala

Foreground

Crea il tuo primo chatbot per call center

Crea sulla piattaforma

Progetta, testa e pubblica il tuo chatbot per call center da una dashboard intuitiva, senza bisogno di codice.

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Costruisci con l’API

Integra il chatbot nelle tue applicazioni usando la nostra REST API e gli SDK pensati per gli sviluppatori.

Ottieni chiave APILeggi la documentazione
Create Agent APIs

Domande frequenti

Scopri tutte le possibilità dei nostri Chatbot

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    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

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    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

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    Small business

    Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.

    small business

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    Event management

    AI chatbots for event management that handle attendee questions, automate registration, and deliver real-time schedule updates - so your team focuses on the event, not the inbox.

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    Ecommerce

    ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

    ecommerce

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    Banking

    AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

    banking

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    B2b

    B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.

    b2b

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    Airlines

    Airline chatbots handling bookings, check-in, flight status, rebooking, and baggage support - across web, mobile, and WhatsApp - so passengers get instant answers and your agents focus on what matters.

    airlines

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    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

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    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

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    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

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    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

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    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

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    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

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    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

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    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

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    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

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    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

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    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

La piattaforma di voice AI più realistica

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