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Procurement AI Chatbots: Automate Sourcing, Supplier Support and Negotiations

ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

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Scopri i chatbot per procurement creati da ElevenAgents

Automate procurement workflows without losing control

Deploy AI agents across requisition intake, supplier support, and approval routing. Handling routine procurement interactions at scale while your team keeps full policy control and audit visibility.

Shorter procurement cycles

Automate requisition validation, approval routing, and invoice status queries so purchase-to-order timelines shrink without adding headcount. Agents handle the back-and-forth that slows every cycle.

Policy compliance at every step

Agents enforce buying policies, flag non-compliant requests, and surface preferred suppliers at the point of intake. Reducing maverick spend and contract risk before an order is placed.

Supplier self-service at scale

Give suppliers a 24/7 channel for onboarding queries, invoice status, and document submission. Reducing email volume for your team and improving supplier satisfaction without manual follow-up.

Crea il tuo chatbot una volta sola e usalo ovunque

Resta in contatto con i tuoi clienti ovunque si trovino, visualizzando tutte le conversazioni da un'unica dashboard senza dover passare da un canale all'altro.

Foreground

Un'unica piattaforma per ogni workflow di procurement

Collega i tuoi sistemi operativi e personalizza il chatbot per seguire esattamente le tue SOP.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integra facilmente con gli strumenti che già usi

Connect procurement agents to your existing stack - ServiceNow, Salesforce, Zendesk, Slack, DocuSign, Zapier, and Make - covering every step from sourcing to payment.

Chatbot per procurement che comprendono emozioni e contesto

I chatbot espressivi si adattano alle emozioni reali dei clienti, guidando ogni conversazione verso risultati migliori anche nei momenti più delicati.

Conversazioni naturali e umane

Dai al tuo chatbot una voce realistica in pochi secondi. Controlla il tono come mai prima, così può calmare, guidare e rassicurare i clienti anche sotto pressione.

Human hand-off

Passaggi rapidi e ricchi di contesto

Definisci le regole di escalation per i casi complessi e passa la conversazione a una persona. L’intera cronologia chat viene sincronizzata con CCaaS, CRM e sistemi di ticketing per un passaggio senza interruzioni.

Requisition intake and validation

Guide employees through purchase requests with conversational agents that validate inputs, check policy alignment, and route approvals. Reducing incomplete submissions and manual review time.

Invoice and order status queries

Resolve high-volume supplier and internal queries about invoice status, payment timelines, and PO details automatically. Connected to your ERP or S2P platform for accurate, real-time responses.

Multilingual supplier support

Support suppliers and internal stakeholders in 70+ languages with consistent tone and accuracy. So language is never a barrier to supplier onboarding or issue resolution.

Approval routing and escalation

Automate multi-step approval workflows with deterministic routing rules, human handoff when thresholds are exceeded, and full audit trails for every decision made by the agent.

Guardrails and data governance

Scope agent access to approved data sources, apply PII redaction, and enforce content rules. Keeping sensitive supplier and spend data protected throughout every interaction.

Omnichannel deployment

Deploy procurement agents across web portals, chat, email, and voice. So suppliers and employees can self-serve in whatever channel they already use, without rebuilding your stack.

Sicurezza e infrastruttura di livello enterprise su larga scala

Foreground

Crea il tuo primo chatbot per procurement

Crea sulla piattaforma

Progetta, testa e pubblica il tuo chatbot per procurement da una dashboard intuitiva, senza bisogno di codice.

Create Agent

Costruisci con l’API

Integra il chatbot nelle tue applicazioni usando la nostra REST API e gli SDK pensati per gli sviluppatori.

Create Agent APIs

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La piattaforma di voice AI più realistica