Small Business Chatbot. Automate Support, Sales and Bookings
Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.
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Scopri i chatbot per small business creati da ElevenAgents
One AI chatbot. Every customer conversation covered.
Small business chatbots from ElevenAgents handle support, bookings, and lead capture across every channel. So your team focuses on work that actually needs a human.
Answer every inquiry, day or night
Most customer questions arrive outside business hours. An AI chatbot handles FAQs, order status, appointments, and troubleshooting 24/7. So no inquiry goes unanswered and no lead goes cold.
Reduce support costs without reducing quality
Hiring staff for repetitive queries is costly and hard to scale. AI chatbots handle high-volume routine interactions automatically. Cutting cost per contact and freeing your team for higher-value work.
Capture and convert more leads
Visitors who don't get an immediate response leave. An AI chatbot qualifies prospects, books appointments, and collects contact details on arrival. Turning traffic into pipeline.
Crea il tuo chatbot una volta sola e usalo ovunque
Resta in contatto con i tuoi clienti ovunque si trovino, visualizzando tutte le conversazioni da un'unica dashboard senza dover passare da un canale all'altro.
Aggiungi il tuo chatbot al tuo sito personalizzato o a piattaforme come Webflow, Squarespace, Framer o Lovable.
Aggiungi il tuo chatbot al tuo sito personalizzato o a piattaforme come Webflow, Squarespace, Framer o Lovable.
Permetti ai clienti di scrivere al tuo chatbot via SMS e ricevere risposte immediate ovunque si trovino.
Dai una voce al tuo chatbot in pochi clic e lascialo gestire chiamate in entrata o in uscita per te.
Raggiungi i clienti su WhatsApp con un'esperienza conversazionale completamente automatizzata.
Automatizza le conversazioni via email e offri supporto rapido e coerente direttamente nella loro casella di posta.
Un'unica piattaforma per ogni workflow di small business
Collega i tuoi sistemi operativi e personalizza il chatbot per seguire esattamente le tue SOP.
Un'unica base di conoscenza su tutti i canali
Progetta una volta sola e distribuisci ovunque: chat, telefono, email e WhatsApp.
Gestione degli appuntamenti
Permetti al tuo chatbot di gestire il calendario, aggiungendo o rimuovendo appuntamenti in base alle interazioni con i clienti.
Workflow e regole di sicurezza
Proteggi i dati sensibili limitando l’accesso del chatbot e definendo regole precise.
Integra facilmente con gli strumenti che già usi
Connect your AI chatbot to your CRM, scheduling platform, e-commerce store, and helpdesk - so every conversation syncs automatically and nothing requires manual follow-up.
Chatbot per small business che comprendono emozioni e contesto
I chatbot espressivi si adattano alle emozioni reali dei clienti, guidando ogni conversazione verso risultati migliori anche nei momenti più delicati.
Conversazioni naturali e umane
Dai al tuo chatbot una voce realistica in pochi secondi. Controlla il tono come mai prima, così può calmare, guidare e rassicurare i clienti anche sotto pressione.
Passaggi rapidi e ricchi di contesto
Definisci le regole di escalation per i casi complessi e passa la conversazione a una persona. L’intera cronologia chat viene sincronizzata con CCaaS, CRM e sistemi di ticketing per un passaggio senza interruzioni.
No-code setup, live in hours
Deploy a prebuilt chatbot for FAQs, appointment booking, lead capture, or order status. No developers required. Configure and go live with voice conversations the same day.
Voice and chat in one AI chatbot
Most chatbot platforms handle text only. ElevenAgents combines voice and chat in one chatbot. Talk or type across your website, WhatsApp, or phone line, without building separate bots for each.
Smooth handoff to your team
When a conversation needs a human. A complex complaint, a sensitive request, a high-value deal. The chatbot transfers it with full context attached. No repeating. No dropped conversations.
Multilingual support out of the box
Serve customers in 70+ languages with consistent tone and accuracy. Language detection routes each conversation automatically, so every caller and visitor gets the same quality of response.
Built-in analytics and conversation logs
Track containment rate, response times, lead volume, and booking conversions in one dashboard. Full conversation logs show what customers ask. And where your chatbot needs refinement.
Enterprise-grade security for small teams
SOC 2 Type II certified, with end-to-end encryption, PII redaction, and data residency options. Enterprise-grade security. No dedicated security team required.
Sicurezza e infrastruttura di livello enterprise su larga scala
I dati sono crittografati sia in transito che a riposo, con supporto per la conformità SOC 2, HIPAA e GDPR. Sono disponibili modalità di Residenza dei Dati regionale e Zero Retention per un controllo ancora più rigoroso.
I dati sono crittografati sia in transito che a riposo, con supporto per la conformità SOC 2, HIPAA e GDPR. Sono disponibili modalità di Residenza dei Dati regionale e Zero Retention per un controllo ancora più rigoroso.
Imposta permessi granulari per il team e collabora in tutta l’azienda condividendo voci, asset e risorse tra i tuoi agenti e la pipeline di produzione dei contenuti.
Il nostro team garantisce un avvio senza intoppi e mantiene le tue operazioni sempre affidabili, offrendo prestazioni costanti e tranquillità.
Crea il tuo primo chatbot per small business
Crea sulla piattaforma
Progetta, testa e pubblica il tuo chatbot per small business da una dashboard intuitiva, senza bisogno di codice.
Costruisci con l’API
Integra il chatbot nelle tue applicazioni usando la nostra REST API e gli SDK pensati per gli sviluppatori.
Domande frequenti
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