24/7 Call Center Chatbots for faster resolutions and higher CSAT
Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

- aston_martin_f1
- stripe
- yoto
- dudeperfect
- huberman
- yestheory
Upptäck chatbottar för call center från ElevenAgents
Fewer hold times, higher CSAT, lower cost to serve
Omnichannel AI chatbots handle inbound volume across voice, chat, and messaging. Deflecting routine calls, shortening handle times, and escalating to human agents with full context intact.
Cut handle time on routine calls
AI chatbots resolve account inquiries, order status, password resets, and FAQs without queuing a human agent. Reducing average handle time and freeing your team for complex cases.
Raise CSAT on every interaction
Voice chatbots detect frustration and respond with empathy. So callers feel heard, not processed. Higher first-contact resolution means fewer repeat calls and stronger satisfaction scores.
Scale without proportional headcount
Handle inbound spikes, after-hours volume, and multilingual queues without adding seats. Chatbots run across voice, chat, SMS, and WhatsApp from a single configuration. Deployed in days, not quarters.
Bygg din chatbot en gång och använd den överallt
Nå dina kunder där de är, men se ändå alla konversationer i en och samma dashboard utan att behöva hoppa mellan kanaler.

En plattform för varje call center-workflow
Koppla till dina system och anpassa din chatbot så att den följer dina exakta rutiner.
Ett gemensamt minne i alla kanaler
Designa en gång, använd överallt – i chat, telefon, e-post och WhatsApp.
Ett gemensamt minne i alla kanaler
Designa en gång, använd överallt – i chat, telefon, e-post och WhatsApp.
Schemaläggning
Låt din chatbot hantera ditt schema och boka eller ta bort möten direkt utifrån kundens önskemål.
Workflows och skyddsräcken
Skydda känslig data genom att begränsa chatbotens åtkomst och sätta upp regler.



Ett gemensamt minne i alla kanaler
Designa en gång, använd överallt – i chat, telefon, e-post och WhatsApp.
Integrera smidigt med verktygen du redan använder
ElevenAgents connects to your CCaaS, CRM, telephony, and ticketing systems. So chatbots authenticate callers, retrieve data, log interactions, and escalate with context. No middleware needed.
Call center-chatbottar som förstår både känslor och sammanhang
Känslomässigt uttrycksfulla chatbots anpassar sig efter kundens känslor och leder varje samtal mot ett bättre resultat, även när det gäller som mest.
Naturliga, mänskliga samtal
Ge din chatbot en verklighetstrogen röst på några sekunder. Få full kontroll över tonläget så att den kan lugna, vägleda och stötta kunder – även under press.

Snabba, tydliga överlämningar
Sätt upp regler för när ärenden ska eskaleras och lämna över till en människa. Hela chatthistoriken synkas till ditt CCaaS, CRM och ärendehanteringssystem för en smidig övergång.
Omnichannel from a single build
Design your call center agent once and deploy it across phone, web chat, SMS, WhatsApp, and email. Context and conversation history carry across channels so callers never repeat themselves.
Warm handoff with full context
When escalation is needed, chatbots transfer to live staff with intent, conversation history, and collected data pre-loaded. No repeat questions, no dropped context. Just a faster path to resolution.
Voice built for telephony
Sub-second latency, telephony-optimized speech recognition, and 10,000+ voices ensure natural, real-time conversations over phone and SIP. Not the stilted cadence of legacy IVR.
CRM and CCaaS integrations
Connect to your contact center platform, CRM, and ticketing systems to authenticate callers, fetch account data, update records, and trigger backend workflows. All within the conversation.
Visual workflow builder with guardrails
Build deterministic call flows, intent-based routing, and multi-agent orchestration without engineering dependency. Set content rules, PII redaction, and escalation thresholds from the same interface.
Real-time analytics and conversation logs
Track containment rate, average handle time, CSAT signals, and intent accuracy across every conversation. Use built-in A/B testing and evaluations to improve performance continuously.
Säkerhet och infrastruktur i företagsklass i stor skala

Skapa din första call center-chatbot
Bygg på plattformen
Designa, testa och lansera din call center-chatbot från en enkel dashboard – helt utan kod.

Bygg med API:et
Integrera chatboten i dina egna appar med vårt utvecklarvänliga REST API och SDK:er.

Vanliga frågor
Utforska alla möjligheter med våra Chatbots

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