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ElevenAgents

24/7 Call Center Chatbots for faster resolutions and higher CSAT

Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

Skapa en chatbotKontakta säljteamet
Ring agent
Få ett samtal
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Upptäck chatbottar för call center från ElevenAgents

Fewer hold times, higher CSAT, lower cost to serve

Omnichannel AI chatbots handle inbound volume across voice, chat, and messaging. Deflecting routine calls, shortening handle times, and escalating to human agents with full context intact.

Cut handle time on routine calls

AI chatbots resolve account inquiries, order status, password resets, and FAQs without queuing a human agent. Reducing average handle time and freeing your team for complex cases.

Raise CSAT on every interaction

Voice chatbots detect frustration and respond with empathy. So callers feel heard, not processed. Higher first-contact resolution means fewer repeat calls and stronger satisfaction scores.

Scale without proportional headcount

Handle inbound spikes, after-hours volume, and multilingual queues without adding seats. Chatbots run across voice, chat, SMS, and WhatsApp from a single configuration. Deployed in days, not quarters.

Bygg din chatbot en gång och använd den överallt

Nå dina kunder där de är, men se ändå alla konversationer i en och samma dashboard utan att behöva hoppa mellan kanaler.

ElevenAgents website chatbot UI with a sample conversation

Lägg till din chatbot på din egen webbplats, eller på plattformar som Webflow, Squarespace, Framer eller Lovable.

Lägg till din chatbot på din egen webbplats, eller på plattformar som Webflow, Squarespace, Framer eller Lovable.

ElevenAgents website chatbot UI with a sample conversation

Låt kunder skicka SMS till din chatbot och få snabba svar direkt.

Ge din chatbot en röst med några klick och låt den hantera både inkommande och utgående samtal åt dig.

Nå kunder på WhatsApp med en helt automatiserad konversationsupplevelse.

Automatisera e-postkonversationer och ge snabb, konsekvent support direkt i kundens inkorg.

En plattform för varje call center-workflow

Koppla till dina system och anpassa din chatbot så att den följer dina exakta rutiner.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integrera smidigt med verktygen du redan använder

ElevenAgents connects to your CCaaS, CRM, telephony, and ticketing systems. So chatbots authenticate callers, retrieve data, log interactions, and escalate with context. No middleware needed.

Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

Integrera ElevenLabs Agents med GenesysIntegrera ElevenLabs Agents med Genesys
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integrera ElevenLabs Agents med SalesforceIntegrera ElevenLabs Agents med Salesforce
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integrera ElevenLabs Agents med ZendeskIntegrera ElevenLabs Agents med Zendesk
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integrera ElevenLabs Agents med ServiceNowIntegrera ElevenLabs Agents med ServiceNow
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integrera ElevenLabs Agents med TwilioIntegrera ElevenLabs Agents med Twilio
Ring Central - Old

Power enterprise-grade voice AI agents with human-like conversations and enterprise telephony infrastructure

Integrera ElevenLabs Agents med Ring Central - OldIntegrera ElevenLabs Agents med Ring Central - Old
SIP Trunking

Bridge your existing telephony infrastructure with our real-time Conversational AI platform for seamless voice agent deployment

Integrera ElevenLabs Agents med SIP TrunkingIntegrera ElevenLabs Agents med SIP Trunking
Visa alla

Call center-chatbottar som förstår både känslor och sammanhang

Känslomässigt uttrycksfulla chatbots anpassar sig efter kundens känslor och leder varje samtal mot ett bättre resultat, även när det gäller som mest.

Naturliga, mänskliga samtal

Ge din chatbot en verklighetstrogen röst på några sekunder. Få full kontroll över tonläget så att den kan lugna, vägleda och stötta kunder – även under press.

Snabba, tydliga överlämningar

Sätt upp regler för när ärenden ska eskaleras och lämna över till en människa. Hela chatthistoriken synkas till ditt CCaaS, CRM och ärendehanteringssystem för en smidig övergång.

Human hand-off

Omnichannel from a single build

Design your call center agent once and deploy it across phone, web chat, SMS, WhatsApp, and email. Context and conversation history carry across channels so callers never repeat themselves.

Warm handoff with full context

When escalation is needed, chatbots transfer to live staff with intent, conversation history, and collected data pre-loaded. No repeat questions, no dropped context. Just a faster path to resolution.

Voice built for telephony

Sub-second latency, telephony-optimized speech recognition, and 10,000+ voices ensure natural, real-time conversations over phone and SIP. Not the stilted cadence of legacy IVR.

CRM and CCaaS integrations

Connect to your contact center platform, CRM, and ticketing systems to authenticate callers, fetch account data, update records, and trigger backend workflows. All within the conversation.

Visual workflow builder with guardrails

Build deterministic call flows, intent-based routing, and multi-agent orchestration without engineering dependency. Set content rules, PII redaction, and escalation thresholds from the same interface.

Real-time analytics and conversation logs

Track containment rate, average handle time, CSAT signals, and intent accuracy across every conversation. Use built-in A/B testing and evaluations to improve performance continuously.

Säkerhet och infrastruktur i företagsklass i stor skala

Enterprise data protection developers

Data krypteras både under överföring och lagring, med stöd för SOC 2, HIPAA och GDPR. Regional datalagring och Zero Retention-läge finns för striktare datakontroll.

Data krypteras både under överföring och lagring, med stöd för SOC 2, HIPAA och GDPR. Regional datalagring och Zero Retention-läge finns för striktare datakontroll.

Permissions

Ställ in detaljerade teambehörigheter och samarbeta i hela företaget genom att dela röster, tillgångar och resurser mellan dina agents och produktionsflöden.

Vårt team ser till att allt fungerar smidigt från start och att din verksamhet rullar på som den ska, så att du kan känna dig trygg.

Skapa din första call center-chatbot

Bygg på plattformen

Designa, testa och lansera din call center-chatbot från en enkel dashboard – helt utan kod.

Skapa en chatbotPrata med sälj
Create Agent

Bygg med API:et

Integrera chatboten i dina egna appar med vårt utvecklarvänliga REST API och SDK:er.

Hämta API-nyckelLäs dokumentationen
Create Agent APIs

Vanliga frågor

Utforska alla möjligheter med våra Chatbots

  • Hej, hur kan jag hjälpa till...

    Small business

    Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.

    small business

  • Hej, hur kan jag hjälpa till...

    Event management

    AI chatbots for event management that handle attendee questions, automate registration, and deliver real-time schedule updates - so your team focuses on the event, not the inbox.

    event management

  • Hej, hur kan jag hjälpa till...

    Ecommerce

    ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

    ecommerce

  • Hej, hur kan jag hjälpa till...

    Banking

    AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

    banking

  • Hej, hur kan jag hjälpa till...

    B2b

    B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.

    b2b

  • Hej, hur kan jag hjälpa till...

    Airlines

    Airline chatbots handling bookings, check-in, flight status, rebooking, and baggage support - across web, mobile, and WhatsApp - so passengers get instant answers and your agents focus on what matters.

    airlines

  • Hej, hur kan jag hjälpa till...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

  • Hej, hur kan jag hjälpa till...

    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • Hej, hur kan jag hjälpa till...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • Hej, hur kan jag hjälpa till...

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • Hej, hur kan jag hjälpa till...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Hej, hur kan jag hjälpa till...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • Hej, hur kan jag hjälpa till...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Hej, hur kan jag hjälpa till...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • Hej, hur kan jag hjälpa till...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Hej, hur kan jag hjälpa till...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • Hej, hur kan jag hjälpa till...

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

  • Hej, hur kan jag hjälpa till...

    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance

  • Hej, hur kan jag hjälpa till...

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality

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