AI Chatbot for Retail. 24/7 Support, Personalization and Higher Conversions
Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

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Upptäck chatbottar för retail från ElevenAgents
Your always-on retail assistant, built to convert and resolve
Deploy conversational AI agents across your storefront, app, and messaging channels. Answering questions, tracking orders, and guiding shoppers from discovery to checkout.
Resolve more, spend less
Automate order status, returns, availability, and FAQs so agents focus on conversations that need a human. Fewer tickets, lower costs, faster resolution for every shopper.
Serve every shopper, every hour
Your customers shop at midnight, during flash sales, and across time zones. An always-on AI chatbot answers instantly in their language. Across 70+ languages. So coverage gaps never cost you a sale.
Turn conversations into conversions
Turn browsers into buyers with guided discovery, live stock checks, and abandoned cart recovery. No support intervention required.
Bygg din chatbot en gång och använd den överallt
Nå dina kunder där de är, men se ändå alla konversationer i en och samma dashboard utan att behöva hoppa mellan kanaler.

En plattform för varje retail-workflow
Koppla till dina system och anpassa din chatbot så att den följer dina exakta rutiner.
Ett gemensamt minne i alla kanaler
Designa en gång, använd överallt – i chat, telefon, e-post och WhatsApp.
Ett gemensamt minne i alla kanaler
Designa en gång, använd överallt – i chat, telefon, e-post och WhatsApp.
Schemaläggning
Låt din chatbot hantera ditt schema och boka eller ta bort möten direkt utifrån kundens önskemål.
Workflows och skyddsräcken
Skydda känslig data genom att begränsa chatbotens åtkomst och sätta upp regler.



Ett gemensamt minne i alla kanaler
Designa en gång, använd överallt – i chat, telefon, e-post och WhatsApp.
Integrera smidigt med verktygen du redan använder
Connect your AI retail agent to Shopify, Salesforce, HubSpot, Zendesk, Twilio, Stripe, and more. Real backend integration is what separates a useful assistant from a scripted FAQ bot.
Retail-chatbottar som förstår både känslor och sammanhang
Känslomässigt uttrycksfulla chatbots anpassar sig efter kundens känslor och leder varje samtal mot ett bättre resultat, även när det gäller som mest.
Naturliga, mänskliga samtal
Ge din chatbot en verklighetstrogen röst på några sekunder. Få full kontroll över tonläget så att den kan lugna, vägleda och stötta kunder – även under press.
Snabba, tydliga överlämningar
Sätt upp regler för när ärenden ska eskaleras och lämna över till en människa. Hela chatthistoriken synkas till ditt CCaaS, CRM och ärendehanteringssystem för en smidig övergång.

Instant order tracking and WISMO resolution
Connect to your order management system so shoppers get real-time order status, shipping updates, and delivery estimates. Resolve your highest-volume query at scale.
Conversational product discovery
Guide shoppers to the right product through natural conversation. Surfacing recommendations by size, preference, budget, or use case. Cut dead-end searches and increase basket size.
Returns, refunds, and order modifications
Walk customers through your returns policy, confirm eligibility, generate return labels, and provide refund status. All connected to your OMS. Complex cases escalate with full context preserved.
Branded voice experience
Deploy a voice AI chatbot that sounds like your brand. Warm, energetic, or calm. Using a custom voice built to your spec. Sub-second latency and natural turn-taking make every call feel human.
Scales with your peak season
Handle Black Friday and Cyber Monday surges without hiring seasonal agents. Our cloud-native infrastructure scales instantly so every shopper gets a fast response, regardless of volume.
No-code agent configuration
Update FAQs, return windows, scripts, and escalation rules without developer involvement. Retail teams adjust agent behavior in real time as policies change. Keeping your chatbot current and on-brand.
Säkerhet och infrastruktur i företagsklass i stor skala

Skapa din första retail-chatbot
Bygg på plattformen
Designa, testa och lansera din retail-chatbot från en enkel dashboard – helt utan kod.

Bygg med API:et
Integrera chatboten i dina egna appar med vårt utvecklarvänliga REST API och SDK:er.

Vanliga frågor
Utforska alla möjligheter med våra Chatbots

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