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ElevenAgents

AI Chatbot for IT Operations. Automate Support, Triage Tickets and Enable Self‑Service

AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

Skapa en chatbotKontakta säljteamet
Ring agent
Få ett samtal
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Upptäck chatbottar för it operations från ElevenAgents

Always-on IT support, without the ticket backlog

Deploy AI agents that handle Tier-1 requests instantly across Slack, web, phone, and chat. Reducing repetitive tickets and delivering faster resolution at lower cost.

Deflect Tier-1 tickets at scale

Resolve password resets, access requests, software provisioning, and common issues automatically. Before they reach a human agent. Agents pull from your knowledge base and ITSM systems for accurate answers, 24/7.

Cut resolution time for every employee

Get instant answers in Slack, Teams, or a web portal. No queues. Complex issues are triaged, categorized, and routed to the right team with full context, cutting resolution time.

Integrate with your existing ITSM stack

Connect to ServiceNow, Jira, Zendesk, Okta, and Active Directory without replacing existing systems. Agents create tickets, update records, trigger provisioning, and escalate with full conversation history.

Bygg din chatbot en gång och använd den överallt

Nå dina kunder där de är, men se ändå alla konversationer i en och samma dashboard utan att behöva hoppa mellan kanaler.

ElevenAgents website chatbot UI with a sample conversation

Lägg till din chatbot på din egen webbplats, eller på plattformar som Webflow, Squarespace, Framer eller Lovable.

Lägg till din chatbot på din egen webbplats, eller på plattformar som Webflow, Squarespace, Framer eller Lovable.

ElevenAgents website chatbot UI with a sample conversation

Låt kunder skicka SMS till din chatbot och få snabba svar direkt.

Ge din chatbot en röst med några klick och låt den hantera både inkommande och utgående samtal åt dig.

Nå kunder på WhatsApp med en helt automatiserad konversationsupplevelse.

Automatisera e-postkonversationer och ge snabb, konsekvent support direkt i kundens inkorg.

En plattform för varje it operations-workflow

Koppla till dina system och anpassa din chatbot så att den följer dina exakta rutiner.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integrera smidigt med verktygen du redan använder

Connect AI agents to the ITSM platforms, communication tools, and automation layers your IT team already uses - so ticket creation, routing, and resolution happen inside your existing stack.

ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integrera ElevenLabs Agents med ServiceNowIntegrera ElevenLabs Agents med ServiceNow
Slack

Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation

Integrera ElevenLabs Agents med SlackIntegrera ElevenLabs Agents med Slack
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integrera ElevenLabs Agents med ZendeskIntegrera ElevenLabs Agents med Zendesk
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Integrera ElevenLabs Agents med ZapierIntegrera ElevenLabs Agents med Zapier
n8n

Build real-time AI voice agents that execute workflows across your entire tech stack - no code required

Integrera ElevenLabs Agents med n8nIntegrera ElevenLabs Agents med n8n
Make

Empower your AI voice agents to orchestrate complex workflows across any system through natural conversation

Integrera ElevenLabs Agents med MakeIntegrera ElevenLabs Agents med Make
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integrera ElevenLabs Agents med TwilioIntegrera ElevenLabs Agents med Twilio
Visa alla

It operations-chatbottar som förstår både känslor och sammanhang

Känslomässigt uttrycksfulla chatbots anpassar sig efter kundens känslor och leder varje samtal mot ett bättre resultat, även när det gäller som mest.

Naturliga, mänskliga samtal

Ge din chatbot en verklighetstrogen röst på några sekunder. Få full kontroll över tonläget så att den kan lugna, vägleda och stötta kunder – även under press.

Snabba, tydliga överlämningar

Sätt upp regler för när ärenden ska eskaleras och lämna över till en människa. Hela chatthistoriken synkas till ditt CCaaS, CRM och ärendehanteringssystem för en smidig övergång.

Human hand-off

Automated ticket triage and routing

Agents classify requests by type, priority, and affected system. Then route to the right team or resolve automatically. Fewer misrouted tickets, shorter queues, and easier SLA targets.

Self-service for common IT requests

Handle password resets, VPN access, software installs, account unlocks, and service catalog requests automatically. Employees get instant resolution. Your IT team gets time back for complex work.

Action execution in connected systems

Agents call your APIs and webhooks to take real action. Creating tickets, provisioning access, updating records, and triggering runbooks directly inside your ITSM and identity platforms.

Knowledge base grounding and RAG

Ground every response in your IT policies, runbooks, and docs using RAG. Answers stay accurate as your knowledge base evolves. With confidence thresholds and human fallback for uncertain queries.

Smooth escalation to human agents

When a request exceeds automation scope or needs human sign-off, agents hand off cleanly. Passing conversation history, ticket context, and priority so employees never repeat themselves.

Enterprise security and audit controls

Role-based access, SSO, end-to-end encryption, and full conversation logging keep deployments compliant and auditable. SOC 2 Type II certified, with zero retention mode and data residency options.

Säkerhet och infrastruktur i företagsklass i stor skala

Enterprise data protection developers

Data krypteras både under överföring och lagring, med stöd för SOC 2, HIPAA och GDPR. Regional datalagring och Zero Retention-läge finns för striktare datakontroll.

Data krypteras både under överföring och lagring, med stöd för SOC 2, HIPAA och GDPR. Regional datalagring och Zero Retention-läge finns för striktare datakontroll.

Permissions

Ställ in detaljerade teambehörigheter och samarbeta i hela företaget genom att dela röster, tillgångar och resurser mellan dina agents och produktionsflöden.

Vårt team ser till att allt fungerar smidigt från start och att din verksamhet rullar på som den ska, så att du kan känna dig trygg.

Skapa din första it operations-chatbot

Bygg på plattformen

Designa, testa och lansera din it operations-chatbot från en enkel dashboard – helt utan kod.

Skapa en chatbotPrata med sälj
Create Agent

Bygg med API:et

Integrera chatboten i dina egna appar med vårt utvecklarvänliga REST API och SDK:er.

Hämta API-nyckelLäs dokumentationen
Create Agent APIs

Vanliga frågor

Utforska alla möjligheter med våra Chatbots

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  • Hej, hur kan jag hjälpa till...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Hej, hur kan jag hjälpa till...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • Hej, hur kan jag hjälpa till...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Hej, hur kan jag hjälpa till...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • Hej, hur kan jag hjälpa till...

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    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Hej, hur kan jag hjälpa till...

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    marketing agencies

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    insurance

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    hospitality

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    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

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    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare

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    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

  • Hej, hur kan jag hjälpa till...

    Enterprises

    Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

    enterprises

  • Hej, hur kan jag hjälpa till...

    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

  • Hej, hur kan jag hjälpa till...

    Business

    AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.

    business

  • Hej, hur kan jag hjälpa till...

    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

    automotive industry

AI-kommunikationsplattform

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