Hospitality Chatbot: AI Concierge for 24/7 Guest Support and Direct Bookings
AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.
- aston_martin_f1
- stripe
- yoto
- dudeperfect
- huberman
- yestheory
Upptäck chatbottar för hospitality från ElevenAgents
Your AI concierge, available around the clock
Hospitality chatbots built on ElevenAgents handle the full guest journey. Pre-arrival, booking, in-stay concierge, and post-stay follow-up. So your team focuses on the moments that matter most.
Drive more direct bookings
Answer availability questions, guide bookings, and surface upgrades before guests reach an OTA. Every conversation grows revenue without growing commission costs.
Answer every guest, instantly
AI agents handle high-volume inquiries across web chat, WhatsApp, SMS, and email 24/7. No wait times, lower call volume, and high satisfaction scores even during peak season.
Free your staff for high-touch service
Automate FAQs, reservation changes, check-in guidance, and housekeeping calls so your team can focus on in-person service that builds loyalty and drives return visits.
Bygg din chatbot en gång och använd den överallt
Nå dina kunder där de är, men se ändå alla konversationer i en och samma dashboard utan att behöva hoppa mellan kanaler.
Lägg till din chatbot på din egen webbplats, eller på plattformar som Webflow, Squarespace, Framer eller Lovable.
Lägg till din chatbot på din egen webbplats, eller på plattformar som Webflow, Squarespace, Framer eller Lovable.
Låt kunder skicka SMS till din chatbot och få snabba svar direkt.
Ge din chatbot en röst med några klick och låt den hantera både inkommande och utgående samtal åt dig.
Nå kunder på WhatsApp med en helt automatiserad konversationsupplevelse.
Automatisera e-postkonversationer och ge snabb, konsekvent support direkt i kundens inkorg.
En plattform för varje hospitality-workflow
Koppla till dina system och anpassa din chatbot så att den följer dina exakta rutiner.
Ett gemensamt minne i alla kanaler
Designa en gång, använd överallt – i chat, telefon, e-post och WhatsApp.
Schemaläggning
Låt din chatbot hantera ditt schema och boka eller ta bort möten direkt utifrån kundens önskemål.
Workflows och skyddsräcken
Skydda känslig data genom att begränsa chatbotens åtkomst och sätta upp regler.
Integrera smidigt med verktygen du redan använder
Connect your hospitality chatbot to your CRM, helpdesk, payments, and workflow tools - guest data stays in sync and your team spends less time switching between systems.
Hospitality-chatbottar som förstår både känslor och sammanhang
Känslomässigt uttrycksfulla chatbots anpassar sig efter kundens känslor och leder varje samtal mot ett bättre resultat, även när det gäller som mest.
Naturliga, mänskliga samtal
Ge din chatbot en verklighetstrogen röst på några sekunder. Få full kontroll över tonläget så att den kan lugna, vägleda och stötta kunder – även under press.
Snabba, tydliga överlämningar
Sätt upp regler för när ärenden ska eskaleras och lämna över till en människa. Hela chatthistoriken synkas till ditt CCaaS, CRM och ärendehanteringssystem för en smidig övergång.
Booking and reservation assistance
Guide guests through availability checks, room selection, and direct booking. Connected to your booking engine for real-time confirmation and PMS sync. Capture bookings that would otherwise go to OTAs.
In-stay concierge and upsell
Handle restaurant reservations, spa bookings, late checkout requests, and housekeeping calls mid-stay. Surface timely upgrade offers and amenity packages at the right moment in the conversation.
Omnichannel guest messaging
Deploy across web chat, WhatsApp, SMS, and email. Guests reach you on their preferred channel, and every conversation lands in a unified inbox. With full context when handoff is needed.
Multilingual support across 70+ languages
Serve international guests in their language. Same tone, same accuracy. One agent handles English, Spanish, French, Mandarin, Arabic, and dozens more. No separate deployments needed.
Smooth handover to human staff
When a request needs a human touch, the agent escalates with full conversation context intact. So guests never have to repeat themselves and your team steps in fully informed.
Analytics and guest satisfaction reporting
Track resolution rates, response times, booking conversions, and CSAT scores in real time. Use conversation logs and A/B experiments to find drop-off points and improve agent performance over time.
Säkerhet och infrastruktur i företagsklass i stor skala
Data krypteras både under överföring och lagring, med stöd för SOC 2, HIPAA och GDPR. Regional datalagring och Zero Retention-läge finns för striktare datakontroll.
Data krypteras både under överföring och lagring, med stöd för SOC 2, HIPAA och GDPR. Regional datalagring och Zero Retention-läge finns för striktare datakontroll.
Ställ in detaljerade teambehörigheter och samarbeta i hela företaget genom att dela röster, tillgångar och resurser mellan dina agents och produktionsflöden.
Vårt team ser till att allt fungerar smidigt från start och att din verksamhet rullar på som den ska, så att du kan känna dig trygg.
Skapa din första hospitality-chatbot
Bygg på plattformen
Designa, testa och lansera din hospitality-chatbot från en enkel dashboard – helt utan kod.
Bygg med API:et
Integrera chatboten i dina egna appar med vårt utvecklarvänliga REST API och SDK:er.
Vanliga frågor
Utforska alla möjligheter med våra Chatbots
Hej, hur kan jag hjälpa till...
hr-recruitingHr-recruiting
AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.
Hej, hur kan jag hjälpa till...
lawLaw
AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.
Hej, hur kan jag hjälpa till...
salesSales
AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.
Hej, hur kan jag hjälpa till...
saasSaas
AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.
Hej, hur kan jag hjälpa till...
travelTravel
Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.
Hej, hur kan jag hjälpa till...
retailRetail
Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.
Hej, hur kan jag hjälpa till...
real estateReal estate
Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.
Hej, hur kan jag hjälpa till...
property managementProperty management
Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.
Hej, hur kan jag hjälpa till...
procurementProcurement
ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.
Hej, hur kan jag hjälpa till...
marketing agenciesMarketing agencies
AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.
Hej, hur kan jag hjälpa till...
it operationsIt operations
AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.
Hej, hur kan jag hjälpa till...
insuranceInsurance
AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.
Hej, hur kan jag hjälpa till...
governmentGovernment
Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.
Hej, hur kan jag hjälpa till...
healthcareHealthcare
Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.
Hej, hur kan jag hjälpa till...
financeFinance
Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.
Hej, hur kan jag hjälpa till...
enterprisesEnterprises
Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.
Hej, hur kan jag hjälpa till...
constructionConstruction
Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.
Hej, hur kan jag hjälpa till...
businessBusiness
AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.
Hej, hur kan jag hjälpa till...
automotive industryAutomotive industry
Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.