- Chatbot
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- Mental health
Mental Health Chatbot: 24/7 AI Support, Privacy and Evidence‑Based Tools
Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

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Introducing AI chatbots for mental health by ElevenAgents
Always available mental health support, at scale
Conversational AI agents handle guided check-ins, between-session support, psychoeducation, and intake workflows. So your team can focus on the people who need human care most.
Reach users who won't reach out
A non-judgmental AI voice lowers the barrier to seeking help. Available at 2am, on weekends, and without a waitlist. Serve users who would otherwise go without support.
Privacy and compliance built in
SOC 2 Type II certified with BAA-eligible HIPAA support, end-to-end encryption, and zero retention mode. So sensitive health data stays protected at every layer.
Ship a branded wellness agent fast
Go from concept to deployed voice agent in days, not months. Tune the persona, clinical knowledge base, and escalation rules without a services engagement.
Build your chatbot once and use it everywhere
Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.

One platform for every mental health workflow
Connect to your operating systems and customize your chatbot to follow your exact SOPs.
One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
Schedule management
Allow your chatbot to manage your schedule, adding and removing meetings directly based on customer interactions.
Workflows and guardrails
Protect high-risk data by scoping the chatbot's access and defining rules.



One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
Integrate seamlessly with the tools you already use
Connect your mental health agent to the scheduling, telehealth, and data platforms your clinical and ops teams already use - so check-ins, intake, and escalations flow without manual handoffs.
Emotionally and contextually aware mental health chatbots
Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.
Natural, human-like conversations
Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.

Fast, context-rich handoffs
Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.
Emotionally expressive voice
Choose from thousands of expressive voices or design a custom persona. With fine-grained control over tone, warmth, and pacing that text-based chatbots simply cannot replicate.
Sub-second response latency
Natural, real-time conversation flow with response times under 500ms. No awkward pauses that break rapport. Critical in mental health contexts where tone and timing build trust.
Multilingual support
Serve users in 32+ languages with consistent emotional tone and clarity. Reaching non-English-speaking populations who face compounded mental health access barriers.
Grounded in clinical content
Ground agent responses in your psychoeducation library, CBT frameworks, safe messaging guidelines, and crisis resources using built-in knowledge base and RAG support.
Safe escalation paths
Define deterministic escalation rules so agents route to human clinicians, crisis lines, or emergency contacts when risk is detected. With full conversation context passed on handoff.
LLM-agnostic and fully configurable
Bring your own model or use a hosted option. Fine-tune system prompts for CBT, DBT, mindfulness, or motivational interviewing. And swap models as the research evolves.
Enterprise-grade security and infrastructure at scale

Create your first mental health chatbot
Create a chatbot
Design, test, and deploy your mental health chatbot from an intuitive dashboard with no code required.

Build with the API
Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.

Frequently asked questions
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