How do agents connect to our property management system?

We provide prebuilt connectors and APIs for common PMS and booking engines. Integrations keep inventory, rates, and guest profiles synchronized - preventing conflicts and enabling accurate transaction handling.

Can agents handle restaurant bookings and POS interactions?

Yes. Agents integrate with restaurant reservation systems and POS to confirm availability, place orders, and reconcile bills while preserving transaction integrity.

How quickly can we launch an agent across hotels or properties?

You can launch a pilot in weeks. We prioritize core flows - check-in, reservations, and guest requests - then scale across properties with templates, region-specific voices, and policy guardrails.

What security and compliance controls are available?

ElevenAgents supports encryption in transit and at rest, role-based access, audit logs, and options for regional data residency. We also provide validation tooling to enforce payment, privacy, and local regulatory requirements.

Do non-technical teams need engineering support?

No. Operations and guest experience teams can configure and improve agents via our UI. Engineering support is available for deeper integrations and custom workflows.

AI Agents for Hospitality

We provide production AI agents for hotels to automate check-in, bookings, requests, and recovery. Omnichannel, integrated with PMS, POS, booking engines to cut labor, boost occupancy, and raise NPS.

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Introducing ElevenAgents for hospitality

Operational outcomes you can measure

We design agents to deliver concrete business results. Fewer manual tasks, faster resolution, higher lifetime value. We ship with guardrails, analytics, and integrations so you can scale reliably.

Reduce front-desk and call-center load

Automate routine check-ins, reservations, cancellations, and billing queries. Freeing staff to focus on high-value guest interactions and lowering labor cost per stay.

Increase revenue and occupancy

Personalized upsells and cross-sells during booking and arrival conversations convert more ancillary spend. Boosting ADR and occupancy without additional marketing spend.

Raise guest satisfaction and loyalty

Context-aware, emotionally aligned agents resolve issues faster, follow SOPs, and hand off complex cases with full context. Improving CSAT and repeat bookings.

Designed for hotels, restaurants, and property management teams

ElevenAgents addresses the operational bottlenecks common to hotel groups, restaurants, and property management companies. From reservations to back-office reconciliation.

Hours of conversations every month

0,000,000

Hours of conversations every month

Deploy across voice, digital, and backend systems

One agent design. Deployed everywhere. ElevenAgents connects to telephony, web chat, in-app messaging, SMS, and third-party systems so you maintain consistent policy and context across channels.

One brain across channels

Design once, deploy everywhere including chat, phone, email and WhatsApp.

Tightly integrated

Connect your CCaaS, ticketing and CRM for record sync and human handoffs.

Deterministic workflows

Protect high-risk data by gating agent access with deterministic steps.

Built for hospitality operations and compliance

We combine production-ready orchestration with guardrails and continuous improvement workflows - so agents perform reliably in guest-facing and back-office contexts.

SOP-driven agent creation

Upload policies, scripts, and training docs to generate agents that follow your procedures and brand voice from day one.

Deterministic workflows and human handoff

Define escalation rules and deterministic steps to protect sensitive operations and hand off cases with full context to frontline staff.

Behavioral and safety guardrails

Pre-launch validation and runtime checks enforce compliance, payment rules, and local regulations across hotels, restaurants, and properties.

Natural, contextual voice agents for hospitality

Voice-first experiences matter for guest interactions. Our voice capabilities deliver real-time, expressive, and localized speech that matches your brand tone.

Expressive, brand-aligned voices

Choose from diverse voice styles and languages or clone a brand voice to ensure consistency across phone and in-room devices.

Sub-second response and low latency

Natural conversations without awkward pauses - optimized for reservation lines, concierge calls, and in-room assistance.

Multilingual support

Support guests in their preferred language with native-sounding speech and localized phrasing to improve comprehension and satisfaction.

Enterprise-grade security and infrastructure at scale

Start deploying ElevenAgents in hospitality

Launch agents from the web platform

Build hospitality AI from SOPs/KBs in minutes. Configure channels, integrations, guardrails in a no code UI.

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Build with APIs and SDKs

We integrate agent APIs with PMS, POS and bookings. Deploy voice via SIP or telephony.

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Frequently asked questions

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Technology
From customer support and onboarding to lead qualification, outbound sales, and scheduling automation, our AI agents automate user and operations workflows without sacrificing product experience.
Technology
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Outbound
Automate outreach at scale with human-sounding agents that accelerate growth, streamline operations, and stay fully compliant.
Outbound
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AI receptionist
AI receptionist agents answer instantly, qualify leads, and book appointments 24/7 - so every call turns into an opportunity.
AI receptionist
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Lead Qualification
Launch natural, human-sounding agents in 32 languages that engage, screen, and route prospects in real time - cutting speed-to-lead to seconds.
Lead Qualification
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Customer Support
From account queries to refund requests, our multilingual, human-sounding agents deliver faster resolutions with enterprise-grade reliability.
Customer Support
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Agents Integrations
Get rid of repetitive code. We've built over 400 pre-configured integrations to help you connect your conversational AI voice agent to all types of systems.
Agents Integrations
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Conversational AI
Deploy natural, expressive conversations in minutes. ElevenLabs delivers sub-100 ms latency, 32+ languages, and enterprise-grade security. Power dialogue that feels real, across voice and chat.
Conversational AI
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Voice AI & Automated Call Handling for Legal Practices
Deliver 24/7 call handling, lead capture, and client intake for your firm with natural, human-sounding AI receptionists.
Voice AI & Automated Call Handling for Legal Practices
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Bilingual & Multilingual Legal Answering Service
Provide 24/7 bilingual and multilingual legal answering that sounds human, captures every lead, and delivers compliant client intake at scale.
Bilingual & Multilingual Legal Answering Service
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24/7 & After-Hours Answering Service (Property & Real-Estate)
Handle tenant calls, leads, and emergencies around the clock with AI-powered property management answering services
24/7 & After-Hours Answering Service (Property & Real-Estate)
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Dispatching AI answering service
Call our dispatching AI answering service demo to experience Riley, a calm AI receptionist who captures pickup, delivery, roadside, and status details one question at a time and routes them to the right workflow. Get a clear recap, realistic next steps, and an option for warm transfer when a live dispatcher is available.
dispatching
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Law Chatbots
AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.
law

AI Agents for Hospitality

Operational outcomes you can measure

Reduce front-desk and call-center load

Increase revenue and occupancy

Raise guest satisfaction and loyalty

Designed for hotels, restaurants, and property management teams

Automated check-in and digital concierge

Reservation and booking management

Restaurant and F&B support

Operational automation for property management

Service recovery and dispute resolution

Hours of conversations every month

Hours of conversations every month

Deploy across voice, digital, and backend systems

Built for hospitality operations and compliance

SOP-driven agent creation

Deterministic workflows and human handoff

Behavioral and safety guardrails

Natural, contextual voice agents for hospitality

Expressive, brand-aligned voices

Sub-second response and low latency

Multilingual support

Enterprise-grade security and infrastructure at scale

Enterprise-level data protection

Granular team permissions

Elevated support and custom deployments

Start deploying ElevenAgents in hospitality

Launch agents from the web platform

Build with APIs and SDKs

Frequently asked questions

How do agents connect to our property management system?

Can agents handle restaurant bookings and POS interactions?

How quickly can we launch an agent across hotels or properties?

What security and compliance controls are available?

Do non-technical teams need engineering support?

Technology

Outbound

AI receptionist

Lead Qualification

Customer Support

Agents Integrations

Conversational AI

Voice AI & Automated Call Handling for Legal Practices

Bilingual & Multilingual Legal Answering Service

24/7 & After-Hours Answering Service (Property & Real-Estate)

Dispatching AI answering service

Law Chatbots

Hours of conversations every month