How do agents connect to our property management system?

We provide prebuilt connectors and APIs for common PMS and booking engines. Integrations keep inventory, rates, and guest profiles synchronized - preventing conflicts and enabling accurate transaction handling.

Can agents handle restaurant bookings and POS interactions?

Yes. Agents integrate with restaurant reservation systems and POS to confirm availability, place orders, and reconcile bills while preserving transaction integrity.

How quickly can we launch an agent across hotels or properties?

You can launch a pilot in weeks. We prioritize core flows - check-in, reservations, and guest requests - then scale across properties with templates, region-specific voices, and policy guardrails.

What security and compliance controls are available?

ElevenAgents supports encryption in transit and at rest, role-based access, audit logs, and options for regional data residency. We also provide validation tooling to enforce payment, privacy, and local regulatory requirements.

Do non-technical teams need engineering support?

No. Operations and guest experience teams can configure and improve agents via our UI. Engineering support is available for deeper integrations and custom workflows.

AI agents for hospitality

From phone ordering and reservations to guest support, vendor coordination, and post-visit follow-up, our AI agents automate front-of-house and back-office workflows without sacrificing service quality.

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Introducing ElevenAgents for hospitality

Better guest experiences, lower cost to serve

Omnichannel agents span the full guest journey - helping your team deliver better service at lower cost, without compromising on experience quality.

Improve guest satisfaction

Voice and chat agents that read tone, adapt to frustration, and resolve issues across phone, kiosk, and messaging - the way your best staff would.

Reduce operational costs

Automate high-volume calls for orders, reservations, and guest inquiries - so your team can focus on in-person service and complex requests.

Capture every interaction

Stop missing calls during peak hours. AI agents handle overflow across voice, chat, and WhatsApp - turning missed calls into confirmed orders.

Conversational agents for every hospitality workflow

Deploy agents tailored to your venue type, guest profile, and service model - from a single location to thousands of sites.

AI Receptionist

Hi. Thank you for calling ElevenAgents hotel, how can we help?

Agents launched and counting

One platform for every hospitality workflow

Connect to your operating systems and deploy across all voice and digital channels - all from one platform.

One brain across channels

Design once, deploy everywhere - including phone, kiosk, chat, and WhatsApp.

Tightly integrated

Connect your POS, PMS, and CCaaS systems for record sync and human handoffs.

Workflows and guardrails

Protect sensitive data by scoping agent access and defining operational rules.

Trusted by every type of hospitality brand

Serving restaurants, food delivery platforms, and hotels with ElevenAgents.

Restaurants and food service

Power phone ordering, kiosk interactions, and guest support for QSRs, casual dining, and restaurant groups - in the guest's preferred language across every channel.

Food delivery and logistics

Automate vendor activation, rider support, and order-issue resolution for delivery platforms and grocery services - handling peak volumes across voice and chat.

Hotels and accommodation

Handle reservations, room service requests, and post-stay follow-up for hotel chains, vacation rentals, and property managers - connected to your PMS and CRM.

Emotionally aware voice agents for hospitality

Emotionally expressive agents adapt to real guest emotion - connecting the way your best staff would, because every interaction shapes how they remember you.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones guests trust.

Sub-second latency

Natural, real-time voice interactions without awkward pauses - so conversations flow the way they should.

Multilingual support

Support guests in 70+ languages with consistent tone and clarity - so language is never a barrier to great service.

Enterprise-grade security and infrastructure at scale

Get started with AI agents for hospitality today

Launch agents from the web platform

Build hospitality AI from SOPs/KBs in minutes. Configure channels, integrations, guardrails in a no code UI.

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Build with APIs and SDKs

We integrate agent APIs with PMS, POS and bookings. Deploy voice via SIP or telephony.

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Frequently asked questions

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Trust & Reliability
Deploy agents with confidence. Define guardrails, protect customer data, test behavior, and monitor conversations - with layered protection at every level.
Trust & Reliability
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Forward Deployed Engineers
Leverage the implementation expertise of ElevenLabs Forward Deployed Engineers to reduce time to deploy and turn AI initiatives into measurable business outcomes - from system design and integrations to change management, scaling and compliance.
Forward Deployed Engineers
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Technology
From customer support and onboarding to lead qualification, outbound sales, and scheduling automation, our AI agents automate user and operations workflows without sacrificing product experience.
Technology
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Outbound
Automate outreach at scale with human-sounding agents that accelerate growth, streamline operations, and stay fully compliant.
Outbound
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Lead Qualification
Launch natural, human-sounding agents in 32 languages that engage, screen, and route prospects in real time - cutting speed-to-lead to seconds.
Lead Qualification
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Customer Support
From account queries to refund requests, our multilingual, human-sounding agents deliver faster resolutions with enterprise-grade reliability.
Customer Support
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Agents Integrations
Get rid of repetitive code. We've built over 400 pre-configured integrations to help you connect your conversational AI voice agent to all types of systems.
Agents Integrations
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Conversational AI
Deploy natural, expressive conversations in minutes. ElevenLabs delivers sub-100 ms latency, 32+ languages, and enterprise-grade security. Power dialogue that feels real, across voice and chat.
Conversational AI
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Voice AI & Automated Call Handling for Legal Practices
Deliver 24/7 call handling, lead capture, and client intake for your firm with natural, human-sounding AI receptionists.
Voice AI & Automated Call Handling for Legal Practices
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Bilingual & Multilingual Legal Answering Service
Provide 24/7 bilingual and multilingual legal answering that sounds human, captures every lead, and delivers compliant client intake at scale.
Bilingual & Multilingual Legal Answering Service
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Dispatching AI answering service
Call our dispatching AI answering service demo to experience Riley, a calm AI receptionist who captures pickup, delivery, roadside, and status details one question at a time and routes them to the right workflow. Get a clear recap, realistic next steps, and an option for warm transfer when a live dispatcher is available.
dispatching
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Small business Chatbots
Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.
small business

AI agents for hospitality

Better guest experiences, lower cost to serve

Improve guest satisfaction

Reduce operational costs

Capture every interaction

Conversational agents for every hospitality workflow

Virtual reception and guest support

Phone and kiosk ordering

Reservations and booking management

Outbound vendor and partner operations

Staff training and quality assurance

Agents launched and counting

One platform for every hospitality workflow

Trusted by every type of hospitality brand

Restaurants and food service

Food delivery and logistics

Hotels and accommodation

Emotionally aware voice agents for hospitality

Expressive, natural voices

Sub-second latency

Multilingual support

Enterprise-grade security and infrastructure at scale

Enterprise-level data protection

Granular team permissions

Elevated support and custom deployments

Get started with AI agents for hospitality today

Launch agents from the web platform

Build with APIs and SDKs

Frequently asked questions

How do agents connect to our property management system?

Can agents handle restaurant bookings and POS interactions?

How quickly can we launch an agent across hotels or properties?

What security and compliance controls are available?

Do non-technical teams need engineering support?

Trust & Reliability

Forward Deployed Engineers

Technology

Outbound

Lead Qualification

Customer Support

Agents Integrations

Conversational AI

Voice AI & Automated Call Handling for Legal Practices

Bilingual & Multilingual Legal Answering Service

Dispatching AI answering service

Small business Chatbots