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Enterprise conversational AI platforms & use cases

Deploy human-like, voice-first conversational AI across every enterprise workflow – from customer support to sales and compliance.

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Introducing ElevenAgents for enterprise

Enterprise-grade conversational AI

Conversational agents that resolve issues, automate processes, and engage users. Across every channel, in any language. Built for enterprise scale, compliance, and your existing systems.

Improve customer satisfaction

Agents process spoken or written inputs, retrieve relevant information via RAG, and respond with sub-second latency. Enabling natural conversations across call centers, web chat, and embedded voice.

Reduce cost to serve

Connect agents to your internal tools and APIs to complete real tasks. From updating accounts to verifying customer identity. Without human intervention, freeing your team for higher-value work.

Built for enterprise compliance

SOC 2 Type II, ISO 27001, HIPAA, PCI DSS L1, and GDPR certified, with zero retention mode, VPC deployment, and end-to-end encryption. So sensitive data never needs to leave your infrastructure.

Conversational agents for every enterprise workflow

Deploy ai-powered agents tailored to your team, audience, and operating environment. No matter how specific the workflow.

Resolve account inquiries, billing disputes, and service issues across voice and chat. With full context from your CRM and ticketing systems for faster first-contact resolution.

Resolve account inquiries, billing disputes, and service issues across voice and chat. With full context from your CRM and ticketing systems for faster first-contact resolution.

Run proactive campaigns for lead qualification, follow-up, and pipeline acceleration. In the prospect's preferred language across voice, SMS, and web chat.

Automate payment reminders, negotiate payment plans, and confirm settlements. Synced to your billing and collections systems in real time to reduce days sales outstanding.

Handle policy questions, IT ticket triage, software provisioning, and benefits inquiries. Integrating with your ITSM and HRIS so employees get accurate answers without waiting for a human.

Conduct structured verification calls, document consent, and flag out-of-policy interactions. With full conversation logs and audit trails for regulatory review.

Deliver interactive onboarding flows, product knowledge checks, and role-play simulations at scale. With analytics to track completion and identify knowledge gaps.

Hours of conversations every month

One platform for every enterprise workflow

Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

Knowledge base UIKnowledge base
Integrations UIIntegrations
Workflows UIWorkflows

Resolve, automate, and act in real time

Enterprise conversational AI that listens, understands, and takes action across voice and chat with sub-second latency.

Multimodal by design

ElevenLabs Agents process spoken or written inputs, retrieve relevant information using RAG, and respond instantly. Enabling natural conversations across call centers, web chat, or embedded voice.

Visual workflow orchestration

Build multi-agent workflows with a visual designer. Combine scripted logic and generative AI to control how agents behave, escalate, and hand off to humans.

Rigorous testing and simulation

Before deployment, simulate conversations using past transcripts or new scenarios. Test guardrails, validate accuracy, and ensure every response meets your compliance and brand standards.

Emotionally aware voice agents for the enterprise

Emotionally expressive agents adapt to real customer emotion. Guiding every conversation toward resolution the way your best operators would, because every interaction shapes how customers remember you.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones your customers trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow the way people expect them to.

Multilingual support

Support customers in 90+ languages with consistent tone and clarity. So language is never a barrier to resolution.

Enterprise-grade security and infrastructure at scale

Enterprise data protection developers

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.

Permissions

Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.

Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.

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AI voice agents redefine enterprise engagement

AI-powered conversations that scale across every enterprise channel. From customer support to sales and compliance.

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Build with our APIs and SDKs

Connect GPT-4, Claude, Gemini, or your own LLM to internal data via RAG and MCP for accurate, grounded responses.

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Frequently asked questions

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