What makes ElevenLabs an enterprise conversational AI platform?

Our platform combines generative AI, low-latency voice synthesis, and RAG retrieval to power real-time voice and chat agents that integrate directly into enterprise systems with full governance and security controls.

Which enterprise use cases benefit most from conversational AI?

Common deployments include customer support, outbound collections, lead qualification, employee training, and compliance monitoring. Each delivers measurable ROI through cost savings, improved CSAT, and faster resolution times.

How is data privacy and compliance managed?

All data is encrypted in transit and at rest. ElevenLabs supports EU data residency, zero-data-retention configurations, and enterprise SLAs to ensure compliance with regulatory frameworks like SOC 2, HIPAA, and GDPR.

Can I use my own models or data?

Yes. Bring your preferred LLM (GPT-4, Claude, Gemini, or custom) and connect your internal data sources through our RAG framework for grounded, accurate responses.

What kind of business outcomes can enterprises expect?

Clients have reported up to 66% reductions in cost per call, 35% higher first-visit conversions, and 25% improvements in customer satisfaction from deploying AI voice agents at scale.

Enterprise conversational AI platforms & use cases

Deploy human-like, voice-first conversational AI across every enterprise workflow – from customer support to sales and compliance.

Talk to Sales Create your agent

Call Agent

Get a call

Introducing ElevenAgents for enterprise

Enterprise-grade conversational AI

Conversational agents that resolve issues, automate processes, and engage users. Across every channel, in any language. Built for enterprise scale, compliance, and your existing systems.

Improve customer satisfaction

Agents process spoken or written inputs, retrieve relevant information via RAG, and respond with sub-second latency. Enabling natural conversations across call centers, web chat, and embedded voice.

Reduce cost to serve

Connect agents to your internal tools and APIs to complete real tasks. From updating accounts to verifying customer identity. Without human intervention, freeing your team for higher-value work.

Built for enterprise compliance

SOC 2 Type II, ISO 27001, HIPAA, PCI DSS L1, and GDPR certified, with zero retention mode, VPC deployment, and end-to-end encryption. So sensitive data never needs to leave your infrastructure.

Conversational agents for every enterprise workflow

Deploy ai-powered agents tailored to your team, audience, and operating environment. No matter how specific the workflow.

SupportBot

My last bill seems wrong

found billing

Hours of conversations every month

One platform for every enterprise workflow

Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

One brain across channels

Design once, deploy everywhere including chat, phone, email and WhatsApp.

Tightly integrated

Connect your CCaaS, ticketing and CRM for record sync and human handoffs.

Deterministic workflows

Protect high-risk data by gating agent access with deterministic steps.

Resolve, automate, and act in real time

Enterprise conversational AI that listens, understands, and takes action across voice and chat with sub-second latency.

Multimodal by design

ElevenLabs Agents process spoken or written inputs, retrieve relevant information using RAG, and respond instantly. Enabling natural conversations across call centers, web chat, or embedded voice.

Visual workflow orchestration

Build multi-agent workflows with a visual designer. Combine scripted logic and generative AI to control how agents behave, escalate, and hand off to humans.

Rigorous testing and simulation

Before deployment, simulate conversations using past transcripts or new scenarios. Test guardrails, validate accuracy, and ensure every response meets your compliance and brand standards.

Emotionally aware voice agents for the enterprise

Emotionally expressive agents adapt to real customer emotion. Guiding every conversation toward resolution the way your best operators would, because every interaction shapes how customers remember you.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones your customers trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow the way people expect them to.

Multilingual support

Support customers in 70+ languages with consistent tone and clarity. So language is never a barrier to resolution.

Enterprise-grade security and infrastructure at scale

Get started today

AI voice agents redefine enterprise engagement

AI-powered conversations that scale across every enterprise channel. From customer support to sales and compliance.

Sign up

Build with our APIs and SDKs

Connect GPT-4, Claude, Gemini, or your own LLM to internal data via RAG and MCP for accurate, grounded responses.

Explore Docs Get API Key

Frequently asked questions

Hey, how can I help...
Conversational AI
Deploy natural, expressive conversations in minutes. ElevenLabs delivers sub-100 ms latency, 32+ languages, and enterprise-grade security. Power dialogue that feels real, across voice and chat.
Conversational AI
Hey, how can I help...
Voice AI & Automated Call Handling for Legal Practices
Deliver 24/7 call handling, lead capture, and client intake for your firm with natural, human-sounding AI receptionists.
Voice AI & Automated Call Handling for Legal Practices
Hey, how can I help...
Bilingual & Multilingual Legal Answering Service
Provide 24/7 bilingual and multilingual legal answering that sounds human, captures every lead, and delivers compliant client intake at scale.
Bilingual & Multilingual Legal Answering Service
Hey, how can I help...
24/7 & After-Hours Answering Service (Property & Real-Estate)
Handle tenant calls, leads, and emergencies around the clock with AI-powered property management answering services
24/7 & After-Hours Answering Service (Property & Real-Estate)
Hey, how can I help...
Automated & AI-Powered Medical Answering Service
Deliver 24/7 patient support with AI-powered voice agents that schedule, triage, and respond instantly – improving care quality while reducing staffing costs.
Automated & AI-Powered Medical Answering Service
Hey, how can I help...
Voice or Chat-to-Call: Conversational AI for Phone Experiences
Human-like caller AI that answers, assists, and acts — in real time, across every phone experience.
Voice or Chat-to-Call: Conversational AI for Phone Experiences
Hey, how can I help...
After-Hours & 24/7 Answering Service for Lawyers
Never miss a client call again with a 24/7 answering service for law firms that’s fast, compliant, and always on
After-Hours & 24/7 Answering Service for Lawyers
Hey, how can I help...
AI Appointment Setting & Lead Follow-Up
Automate lead follow-up and appointment scheduling with human-like AI agents that engage, qualify, and book meetings in real time.
AI Appointment Setting & Lead Follow-Up
Hey, how can I help...
Clinic, Practice & Medical Office Answering Service
Deliver 24/7 patient support, automate scheduling, and ensure HIPAA-compliant communication with natural, human-sounding voice agents.
Clinic, Practice & Medical Office Answering Service
Hey, how can I help...
HIPAA-Compliant Medical Answering Service
Provide 24/7 patient support with a secure, HIPAA-compliant answering service that reduces wait times, prevents missed calls, and protects PHI.
HIPAA-Compliant Medical Answering Service
Hey, how can I help...
Churches AI answering service
Try our churches AI answering service demo and call Grace, a warm AI receptionist for Cedar Valley Community Church who greets callers, answers common questions, and routes requests or takes messages for staff follow-up. Experience realistic example conversations for service times, directions, events, prayer requests, and urgent triage.
churches
Hey, how can I help...
Mental health Chatbots
Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.
mental health

Enterprise conversational AI platforms & use cases

Enterprise-grade conversational AI

Improve customer satisfaction

Reduce cost to serve

Built for enterprise compliance

Conversational agents for every enterprise workflow

Customer support and contact center

Outbound sales and lead qualification

Outbound collections and payment recovery

IT and HR helpdesk

Compliance monitoring and verification

Hours of conversations every month

One platform for every enterprise workflow

Resolve, automate, and act in real time

Multimodal by design

Visual workflow orchestration

Rigorous testing and simulation

Emotionally aware voice agents for the enterprise

Expressive, natural voices

Sub-second latency

Multilingual support

Enterprise-grade security and infrastructure at scale

Enterprise-level data protection

Granular team permissions

Elevated support and custom deployments

Get started today

AI voice agents redefine enterprise engagement

Build with our APIs and SDKs

Frequently asked questions

What makes ElevenLabs an enterprise conversational AI platform?

Which enterprise use cases benefit most from conversational AI?

How is data privacy and compliance managed?

Can I use my own models or data?

What kind of business outcomes can enterprises expect?

Conversational AI

Voice AI & Automated Call Handling for Legal Practices

Bilingual & Multilingual Legal Answering Service

24/7 & After-Hours Answering Service (Property & Real-Estate)

Automated & AI-Powered Medical Answering Service

Voice or Chat-to-Call: Conversational AI for Phone Experiences

After-Hours & 24/7 Answering Service for Lawyers

AI Appointment Setting & Lead Follow-Up

Clinic, Practice & Medical Office Answering Service

HIPAA-Compliant Medical Answering Service

Churches AI answering service

Mental health Chatbots