What makes ElevenLabs an enterprise conversational AI platform?

Our platform combines generative AI, low-latency voice synthesis, and RAG retrieval to power real-time voice and chat agents that integrate directly into enterprise systems with full governance and security controls.

Which enterprise use cases benefit most from conversational AI?

Common deployments include customer support, outbound collections, lead qualification, employee training, and compliance monitoring. Each delivers measurable ROI through cost savings, improved CSAT, and faster resolution times.

How is data privacy and compliance managed?

All data is encrypted in transit and at rest. ElevenLabs supports EU data residency, zero-data-retention configurations, and enterprise SLAs to ensure compliance with regulatory frameworks like SOC 2, HIPAA, and GDPR.

Can I use my own models or data?

Yes. Bring your preferred LLM (GPT-4, Claude, Gemini, or custom) and connect your internal data sources through our RAG framework for grounded, accurate responses.

What kind of business outcomes can enterprises expect?

Clients have reported up to 66% reductions in cost per call, 35% higher first-visit conversions, and 25% improvements in customer satisfaction from deploying AI voice agents at scale.

Enterprise conversational AI platforms & use cases

Deploy human-like, voice-first conversational AI across every enterprise workflow – from customer support to sales and compliance.

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Introducing ElevenAgents for enterprise

Enterprise-grade conversational AI

Conversational agents that resolve issues, automate processes, and engage users. Across every channel, in any language. Built for enterprise scale, compliance, and your existing systems.

Improve customer satisfaction

Agents process spoken or written inputs, retrieve relevant information via RAG, and respond with sub-second latency. Enabling natural conversations across call centers, web chat, and embedded voice.

Reduce cost to serve

Connect agents to your internal tools and APIs to complete real tasks. From updating accounts to verifying customer identity. Without human intervention, freeing your team for higher-value work.

Built for enterprise compliance

SOC 2 Type II, ISO 27001, HIPAA, PCI DSS L1, and GDPR certified, with zero retention mode, VPC deployment, and end-to-end encryption. So sensitive data never needs to leave your infrastructure.

Conversational agents for every enterprise workflow

Deploy ai-powered agents tailored to your team, audience, and operating environment. No matter how specific the workflow.

SupportBot

My last bill seems wrong

found billing

Hours of conversations every month

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Hours of conversations every month

One platform for every enterprise workflow

Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

One brain across channels

Design once, deploy everywhere including chat, phone, email and WhatsApp.

Tightly integrated

Connect your CCaaS, ticketing and CRM for record sync and human handoffs.

Deterministic workflows

Protect high-risk data by gating agent access with deterministic steps.

Resolve, automate, and act in real time

Enterprise conversational AI that listens, understands, and takes action across voice and chat with sub-second latency.

Multimodal by design

ElevenLabs Agents process spoken or written inputs, retrieve relevant information using RAG, and respond instantly. Enabling natural conversations across call centers, web chat, or embedded voice.

Visual workflow orchestration

Build multi-agent workflows with a visual designer. Combine scripted logic and generative AI to control how agents behave, escalate, and hand off to humans.

Rigorous testing and simulation

Before deployment, simulate conversations using past transcripts or new scenarios. Test guardrails, validate accuracy, and ensure every response meets your compliance and brand standards.

Emotionally aware voice agents for the enterprise

Emotionally expressive agents adapt to real customer emotion. Guiding every conversation toward resolution the way your best operators would, because every interaction shapes how customers remember you.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones your customers trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow the way people expect them to.

Multilingual support

Support customers in 70+ languages with consistent tone and clarity. So language is never a barrier to resolution.

Enterprise-grade security and infrastructure at scale

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AI voice agents redefine enterprise engagement

AI-powered conversations that scale across every enterprise channel. From customer support to sales and compliance.

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Build with our APIs and SDKs

Connect GPT-4, Claude, Gemini, or your own LLM to internal data via RAG and MCP for accurate, grounded responses.

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Frequently asked questions

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AI Sales Agents & SDR Automation
Conversational AI agents automate sales rep and SDR workflows to drive more pipeline.
AI Sales Agents & SDR Automation
Hey, how can I help...
Voice AI Customer Service Solutions
Transforming customer support through human-like voice AI
Voice AI Customer Service Solutions
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AI Call & Contact Center Automation
Human-like voice agents that resolve calls, scale support, and drive revenue.
AI Call & Contact Center Automation
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AI Answering Service & Virtual Receptionist
Always-on support that answers, routes, and resolves every call
AI Answering Service & Virtual Receptionist
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Agents
Deploy natural, human-sounding agents in 70+ languages with low latency across voice or chat. Connected to your knowledge base and tools, our agents handle complex workflows to improve resolution rates with enterprise-grade security and control.
Agents
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AI Voice Agents
Always-on conversations that engage customers and capture every opportunity.
AI Voice Agents
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Retail and E-Commerce
From order support and product recommendations to abandoned cart recovery, returns, and post-purchase engagement, our PCI DSS-certified AI agents automate customer and operations workflows without sacrificing experience quality.
Retail and E-Commerce
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Financial Services
Launch natural, human-sounding agents in 70+ languages with leading accuracy and ultra-low latency in voice or chat. From account queries to claims, our agents deliver faster resolutions with enterprise-grade reliability.
Financial Services
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Telecommunications
From inbound support and billing inquiries to technical troubleshooting, outbound retention, and network notifications, ElevenAgents automates subscriber and operations workflows without sacrificing service quality.
Telecommunications
Hey, how can I help...
Reception by ElevenAgents Terms
Reception by ElevenAgents Terms

Enterprise conversational AI platforms & use cases

Enterprise-grade conversational AI

Improve customer satisfaction

Reduce cost to serve

Built for enterprise compliance

Conversational agents for every enterprise workflow

Customer support and contact center

Outbound sales and lead qualification

Outbound collections and payment recovery

IT and HR helpdesk

Compliance monitoring and verification

Hours of conversations every month

Hours of conversations every month

One platform for every enterprise workflow

Resolve, automate, and act in real time

Multimodal by design

Visual workflow orchestration

Rigorous testing and simulation

Emotionally aware voice agents for the enterprise

Expressive, natural voices

Sub-second latency

Multilingual support

Enterprise-grade security and infrastructure at scale

Enterprise-level data protection

Granular team permissions

Elevated support and custom deployments

Get started today

AI voice agents redefine enterprise engagement

Build with our APIs and SDKs

Frequently asked questions

What makes ElevenLabs an enterprise conversational AI platform?

Which enterprise use cases benefit most from conversational AI?

How is data privacy and compliance managed?

Can I use my own models or data?

What kind of business outcomes can enterprises expect?

AI Sales Agents & SDR Automation

Voice AI Customer Service Solutions

AI Call & Contact Center Automation

AI Answering Service & Virtual Receptionist

Agents

AI Voice Agents

Retail and E-Commerce

Financial Services

Telecommunications

Reception by ElevenAgents Terms

Hours of conversations every month