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ElevenAgents

Automated medical answering service for always-on patient care

Deliver 24/7 patient support with AI-powered voice agents that schedule, triage, and respond instantly – improving care quality while reducing staffing costs.

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Introducing our AI medical answering service

Better patient outcomes, lower cost to serve

Omnichannel agents span the full care journey. Helping your team deliver better patient experience at lower cost, without compromising on compliance or care quality.

Improve patient satisfaction

AI-powered agents greet patients at any hour, respond naturally to questions about appointments, prescriptions, or billing, and resolve calls without hold times or transfers.

Reduce cost to serve

Automate routine inbound calls and after-hours requests. Freeing administrative staff to focus on higher-value work and reducing cost per call across your practice.

Meet healthcare compliance requirements

HIPAA and HDS certified, with zero retention mode, VPC deployment, and end-to-end encryption. So PHI never needs to leave your infrastructure.

Conversational agents for every healthcare setting

Deploy agents tailored to your practice type, patient population, and care environment. No matter how specific the workflow.

MediCare AI
I need to schedule my annual checkup
found slots
0,000,000

Hours of conversations every month

One platform for every healthcare workflow

Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

Knowledge base UIKnowledge base
Integrations UIIntegrations
Workflows UIWorkflows

Built for the patient journeys that matter most

Reduce missed calls, manual triage burden, and after-hours coverage gaps with ElevenAgents.

Inbound intake and triage

Capture patient details, classify urgency, and route critical cases to on-call staff. With every call documented and synced to your system in real time.

Scheduling and follow-up

Automate appointment bookings, confirmations, reminders, and post-visit follow-ups. Integrated with your EHR to reduce no-shows and front-desk workload.

After-hours and overflow coverage

Handle every patient call outside business hours in the patient's preferred language. So no call goes unanswered, even during peak demand or staff shortages.

Emotionally aware voice agents for healthcare

Emotionally expressive conversational agents adapt to real patient emotion. Guiding every conversation toward better care, even when the stakes are highest.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones patients trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow naturally.

Multilingual support

Support patients in 70+ languages with consistent tone and clarity. So language is never a barrier to care.

Enterprise-grade security and infrastructure at scale

Foreground

Get started with AI-powered medical answering today

Build your agent in minutes

Set triage rules, connect your EHR, and go live. No engineering support needed.

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Integrate via API or SDK

Embed AI-powered medical answering into your telephony, EHR, or patient portal using our APIs and SDKs.

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Frequently asked questions

  • Hey, how can I help...

    Law-Firm & Law-Office Answering Service

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    Law-Firm & Law-Office Answering Service

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    Voice AI Agents & Conversational AI in Healthcare

    Transform patient access, clinical workflows, and care delivery with conversational AI in healthcare that sounds human, acts instantly, and scales securely.

    Voice AI Agents & Conversational AI in Healthcare

  • Hey, how can I help...

    Enterprise Conversational AI Platforms & Use-Cases

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    Enterprise Conversational AI Platforms & Use-Cases

  • Hey, how can I help...

    Attorney Answering Service (24/7 Voice AI)

    Reduce missed calls, lower admin workload, and deliver professional client service with natural, multilingual voice agents built for legal practices. Our AI-powered receptionists sound human, stay compliant, and never miss a lead.

    Attorney Answering Service (24/7 Voice AI)

  • Hey, how can I help...

    Medical Answering Service & Voice AI Reception

    Always-on, HIPAA-compliant medical call answering service powered by natural language AI

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    Voice AI Agent Platforms, Builders & Dev Tooling

    Build production-ready conversational agents using our no-code web interface, SDKs, or APIs, making it simple to prototype, test, and deploy voice AI agents in days - not months.

    Voice AI Agent Platforms, Builders & Dev Tooling

  • Hey, how can I help...

    Legal Answering Service & Voice AI Reception

    Never miss a call at your law firm with our natural, human-sounding AI receptionist voice agents.

    Legal Answering Service & Voice AI Reception

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    Physician & Doctor Answering Service (24/7 AI Agents)

    Always-on physician answering service that provides human-quality patient interactions through empathetic, natural-sounding conversational agents.

    Physician & Doctor Answering Service (24/7 AI Agents)

  • Hey, how can I help...

    Agent Assist & Call Monitoring

    Empower service agents with real-time guidance and give supervisors full visibility with AI Agent Assist.

    Agent Assist & Call Monitoring

  • Hey, how can I help...

    AI Appointment-Setting & Scheduling Assistants

    Book more meetings with a human-sounding AI appointment setter that answers every lead instantly and syncs with your calendar to schedule the right time.

    AI Appointment-Setting & Scheduling Assistants

The most realistic voice AI platform

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