Bilingual phone answering service for global businesses
Always-on bilingual reception powered by human-sounding AI agents that answer calls in 70+ languages.

Introducing ElevenAgents for bilingual reception
Bridge language gaps, capture leads
Omnichannel agents span the full caller journey. Helping your team deliver better service at lower cost, without compromising on accuracy or brand tone.
Answer calls with confidence
Multilingual agents detect language instantly and switch mid-conversation, ensuring callers always feel understood. Day or night, across voice, chat, and more.
Reduce missed calls and overhead
AI-powered agents manage high call volumes, qualify leads, capture messages, and route calls. So your team focuses on high-value work, not triage.
Meet compliance requirements
SOC 2 Type II, GDPR, and HIPAA certified, with zero retention mode, VPC deployment, and end-to-end encryption. Built for regulated industries and global data requirements.
Conversational agents for caller workflows
Deploy agents tailored to your call type, caller language, and business environment. No matter how specific the workflow.

Hours of conversations every month
One platform for every caller workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.






One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Personalized experiences in every language
Adapt tone, flow, and responses dynamically based on caller needs, language, and context. At any scale.
Localized greetings and tone
Customize voices and scripts by region or customer type. Whether handling a Spanish-speaking prospect or a French-speaking customer, agents sound human and on-brand.
Integrated caller intelligence
Bilingual reception agents connect to your CRM, scheduling, or ticketing tools to retrieve customer data instantly. Enabling personalized, context-aware interactions that improve satisfaction.
Actionable insights and analytics
Access call summaries, sentiment data, and conversion insights in real time. Monitor performance and expand into new language markets with data-driven visibility.
Emotionally aware voice agents for every caller
Emotionally expressive conversational agents adapt to real caller emotion. Guiding every conversation toward resolution, even when callers are frustrated or under pressure.
Expressive, natural voices
Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones callers trust most.
Sub-second latency
Natural, real-time voice interactions without awkward pauses. So conversations flow naturally.
Multilingual support
Support callers in 70+ languages with consistent tone and clarity. So language is never a barrier to resolution.
Enterprise-grade security and infrastructure at scale

Get started with AI-powered bilingual answering today
Launch in minutes with no code
Upload scripts, configure languages, and deploy a bilingual AI agent across phone and digital channels. All from ElevenAgents.

Integrate with your existing stack
Connect ElevenAgents to your CRM, telephony, and scheduling systems via our APIs and SDKs for bilingual call workflows.

Frequently asked questions

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Lead QualificationLead Qualification
Launch natural, human-sounding agents in 32 languages that engage, screen, and route prospects in real time - cutting speed-to-lead to seconds.

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Customer SupportCustomer Support
From account queries to refund requests, our multilingual, human-sounding agents deliver faster resolutions with enterprise-grade reliability.

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Agents IntegrationsAgents Integrations
Get rid of repetitive code. We've built over 400 pre-configured integrations to help you connect your conversational AI voice agent to all types of systems.

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Conversational AIConversational AI
Deploy natural, expressive conversations in minutes. ElevenLabs delivers sub-100 ms latency, 32+ languages, and enterprise-grade security. Power dialogue that feels real, across voice and chat.

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