Skip to content
Log inSign up
Contact salesLog in
ElevenAgents

Bilingual phone answering service for global businesses

Always-on bilingual reception powered by human-sounding AI agents that answer calls in 70+ languages.

Talk to SalesCreate your agent
Call Agent
Get a call

Introducing ElevenAgents for bilingual reception

Bridge language gaps, capture leads

Omnichannel agents span the full caller journey. Helping your team deliver better service at lower cost, without compromising on accuracy or brand tone.

Answer calls with confidence

Multilingual agents detect language instantly and switch mid-conversation, ensuring callers always feel understood. Day or night, across voice, chat, and more.

Reduce missed calls and overhead

AI-powered agents manage high call volumes, qualify leads, capture messages, and route calls. So your team focuses on high-value work, not triage.

Meet compliance requirements

SOC 2 Type II, GDPR, and HIPAA certified, with zero retention mode, VPC deployment, and end-to-end encryption. Built for regulated industries and global data requirements.

Conversational agents for caller workflows

Deploy agents tailored to your call type, caller language, and business environment. No matter how specific the workflow.

ElevenReception

Hola, necesito información sobre seguros

¡Por supuesto! Let me connect you with our Spanish team.

Handle high call volumes across languages, greet callers with custom scripts, capture intent, and route to the right team. Integrated with your CRM and telephony stack.

Handle high call volumes across languages, greet callers with custom scripts, capture intent, and route to the right team. Integrated with your CRM and telephony stack.

BiLingo

Hola, I need insurance quote

Perfect! What's your name and phone number?

Qualify inbound prospects, collect caller details, and log leads directly to your CRM in real time. So no opportunity goes untracked, regardless of language.

Book, reschedule, and confirm appointments across calendar systems, with automated reminders and follow-ups sent in the caller's preferred language.

When a conversation requires a human touch, agents transfer the caller to the right team member with full context passed along. So nothing is repeated or lost.

Stay reachable around the clock. Agents handle after-hours calls, overflow spikes, and weekend coverage without additional staffing or voicemail.

Run outbound callbacks, appointment reminders, and status updates in the caller's preferred language. Across voice and SMS from a single platform.

Hours of conversations every month

One platform for every caller workflow

Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

Knowledge base UIKnowledge base
Integrations UIIntegrations
Workflows UIWorkflows

Personalized experiences in every language

Adapt tone, flow, and responses dynamically based on caller needs, language, and context. At any scale.

Localized greetings and tone

Customize voices and scripts by region or customer type. Whether handling a Spanish-speaking prospect or a French-speaking customer, agents sound human and on-brand.

Integrated caller intelligence

Bilingual reception agents connect to your CRM, scheduling, or ticketing tools to retrieve customer data instantly. Enabling personalized, context-aware interactions that improve satisfaction.

Actionable insights and analytics

Access call summaries, sentiment data, and conversion insights in real time. Monitor performance and expand into new language markets with data-driven visibility.

Emotionally aware voice agents for every caller

Emotionally expressive conversational agents adapt to real caller emotion. Guiding every conversation toward resolution, even when callers are frustrated or under pressure.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones callers trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow naturally.

Multilingual support

Support callers in 70+ languages with consistent tone and clarity. So language is never a barrier to resolution.

Enterprise-grade security and infrastructure at scale

Enterprise data protection developers

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.

Permissions

Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.

Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.

Get started with AI-powered bilingual answering today

Launch in minutes with no code

Upload scripts, configure languages, and deploy a bilingual AI agent across phone and digital channels. All from ElevenAgents.

Sign up
Create Agent

Integrate with your existing stack

Connect ElevenAgents to your CRM, telephony, and scheduling systems via our APIs and SDKs for bilingual call workflows.

Explore DocsGet API Key
Create Agent APIs

Frequently asked questions

  • Hey, how can I help...

    Voice AI Sales & SDR Agents

    AI phone agents built for outbound sales and SDR teams - automate cold calling, qualify leads, and accelerate pipeline growth

    Voice AI Sales & SDR Agents

  • Hey, how can I help...

    24/7 & After-Hours AI Phone Answering

    AI-powered 24/7 answering service that ensures you never miss a call, captures every lead, and reduces costs while delighting customers.

    24/7 & After-Hours AI Phone Answering

  • Hey, how can I help...

    AI-Powered Customer Support & Help Desk

    Real-time, natural AI-powered support that resolves issues instantly and scales with demand.

    AI-Powered Customer Support & Help Desk

  • Hey, how can I help...

    Small-Business Virtual Reception & Answering

    Set up an always-on AI virtual receptionist using our natural, human-sounding voice agents - designed to help small businesses never miss a customer call again.

    Small-Business Virtual Reception & Answering

  • Hey, how can I help...

    AI Agent-Assist for Sales Calls

    Automate outreach, qualify leads, and coach reps in real time with human-like voice AI agents

    AI Agent-Assist for Sales Calls

  • Hey, how can I help...

    AI Call & Dialer Agents (Automated Phone Calls)

    Human-sounding, always-on AI calling system that scales customer engagement, sales, and support.

    AI Call & Dialer Agents (Automated Phone Calls)

  • Hey, how can I help...

    AI Batch Calling Software & Smart Dialers

    Automate outreach at scale with AI batch calling software that drives efficiency, improves conversions, and reduces the cost of outbound campaigns.

    AI Batch Calling Software & Smart Dialers

  • Hey, how can I help...

    AI Sales Agents & SDR Automation

    Conversational AI agents automate sales rep and SDR workflows to drive more pipeline.

    AI Sales Agents & SDR Automation

  • Hey, how can I help...

    Voice AI Customer Service Solutions

    Transforming customer support through human-like voice AI

    Voice AI Customer Service Solutions

  • Hey, how can I help...

    AI Call & Contact Center Automation

    Human-like voice agents that resolve calls, scale support, and drive revenue.

    AI Call & Contact Center Automation

  • Hey, how can I help...

    Roofing AI answering service

    Try our Roofing AI answering service and call to hear a demo virtual receptionist handle leak and storm calls with calm triage, clear questions, and a confirmed next step. Experience how it captures job details, offers callback windows, and routes urgent issues to the right team without overpromising.

    Roofing

  • Hey, how can I help...

    Automotive industry Chatbots

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

    automotive industry

AI Communication Platform

Talk to salesCreate an AI agent