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Redefine AI customer service with voice agents

Transforming customer support through human-like voice AI

Call Agent
Get a call on your phone

Introducing ElevenAgents for AI customer service

Intelligent, always-on AI customer service

Omnichannel agents span the full customer journey. Helping your team deliver better CX at lower cost, without compromising on service quality.

Resolve routine queries instantly

Agents deflect high-volume interactions. Like order tracking, billing, and password resets. Resolving them in seconds. This reduces cost per resolution and preserves service levels at scale.

Free up staff capacity

By automating the majority of routine queries, agents free human teams to focus on complex, high-value interactions that require empathy and judgment.

Always available, always accurate

With sub-second latency and multilingual support, agents provide consistent answers around the clock. Customers get immediate service without wait times or inconsistent responses.

Conversational agents for every customer service workflow

Deploy AI-powered agents tailored to your channel, customer type, and interaction complexity. No matter how specific the workflow.

SupportBot

I forgot my password again

verified

Handle account inquiries, order status, password resets, and service issues across voice and chat. With context from your CRM and helpdesk for faster, more accurate resolution.

Handle account inquiries, order status, password resets, and service issues across voice and chat. With context from your CRM and helpdesk for faster, more accurate resolution.

BillBot

I need to upgrade my plan

plan found

Process payments, manage plan changes, resolve billing disputes, and handle balance inquiries. Synced to your billing and back-office systems in real time.

Walk customers through product setup, connectivity issues, and step-by-step troubleshooting. Escalating to a human agent with full context when needed.

Run proactive campaigns for renewals, satisfaction check-ins, and post-resolution follow-up. Reaching customers in their preferred language across voice and SMS.

Resolve return requests, process refunds, and manage complaint workflows end-to-end. Connected to your OMS and CRM to close cases without human intervention.

When complexity spikes, agents transfer calls with full context. Conversation history, intent, and account details. So customers never repeat themselves.

Hours of conversations every month

One platform for every customer service workflow

Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

Knowledge base UIKnowledge base
Integrations UIIntegrations
Workflows UIWorkflows

Built for the customer journeys that matter most

Serving e-commerce and retail, financial services, and telecommunications with ElevenAgents.

Automate lead outreach and qualification

Launch outbound campaigns that qualify leads, book demos, or nurture prospects. Agents detect voicemails, reschedule callbacks, and sync outcomes to your CRM.

Accelerate collections and servicing workflows

Agents verify identity, negotiate payments, and capture promises-to-pay with compliant scripting. Firms see 60% more efficient collections.

Run predictive and power dialing at scale

Upload call lists, set pacing logic, and let agents dial in parallel. Boosting answer rates and qualified leads without manual dialing.

Emotionally aware voice agents for every call

Emotionally expressive, AI-powered conversational agents adapt to real customer emotion. Guiding every call toward resolution, even when the stakes are highest.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones your customers trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow naturally on every call.

Multilingual support

Support customers in 70+ languages with consistent tone and clarity. So language is never a barrier to fast, effective resolution.

Enterprise-grade security and infrastructure at scale

Enterprise data protection developers

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.

Permissions

Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.

Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.

Get started with AI-powered call agents today

Build in the platform

Configure call flows, connect your CRM and telephony, and go live in days. No code required.

Create Agent

Integrate via API

Embed AI call agents into your stack via our Conversational AI API. With full control over voice, LLM, and call logic.

Create Agent APIs

Frequently asked questions

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